The London Removal Company Reviews 

221
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the moment Jim came and quoted us a price for their services until the last box was unloaded at the new address these guys were a pleasure to deal with. Professional at all times, respectful of o... See more

Rated 5 out of 5 stars

Jim and his guys were all lovely, really experienced, professional and friendly, would definitely recommend! We even left something behind which they posted 1st class back! Thanks!!

Rated 5 out of 5 stars

The team were incredibly professional and packed the whole house both quickly and safely. They helpfully dismantled a lot of our furniture including some intricate cupboards, wardrobes and bed... See more

Rated 5 out of 5 stars

My experience with London removal company was amazing! Jim was in contact throughout the process and made my move completely stress free. Very good value for money and professional. My next move will... See more

Company details

  1. Shipping Company
  2. Office Furniture Store
  3. Packaging Supply Store
  4. Warehouse

Information provided by various external sources

London Removals and storage solutions from the London experts We offer a wide range of removals and storage services to suit your requirements, this includes: Domestic Removals Office relocations UK & European removals Packing Materials International shipping


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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No recent history of asking for reviews

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4.9

All reviews

(221)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service -efficient & professional

Great service -efficient & professional
Respectful of our property & belongings
lovely chaps and madethe move an easy one - we couldn't fit all furniture into our new temp accommodation so they were able to store it for us too at a reasonable rate

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the London Removal Company. From the get go Barry & team were super responsive and friendly. I hired them for removal of my boxes, storage and drop off at my new flat and they were always on time, efficient and careful with my belongings. I’d 100% recommend.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great firm to move me

This company is brilliant. They arrive on time, work very hard and have a great sense of humour. I would use them again.

July 3, 2025
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Many thanks Bridget, It was a great pleasure working with you.

Rated 5 out of 5 stars

Efficient move for great price

I had a great experience with The London Removal Company! I needed to move within a few days notice and Barry sent me a quote the same day I inquired. Alan was my driver and he was on time and took great care of my belongings. Everything went smoothly. Would definitely rebook!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Great man in a van service.. made the move painless and Karen and the team were so helpful throughout the process. Highly recommend

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Uncomplicated, helpful, and jolly.

Booked them on short notice. Very friendly and approachable on the phone. On the day, the guys showed up perfectly on time. They were efficient and jolly. Secured some loose parts with tape. Protected mattresses with plastic that they brought so that everything stayed nice and clean. Great experience overall.

Just really easy to deal with. I think their volume estimate was a bit off, but that may also have been partly our fault in terms of how detailed the information was we initially provided.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top Service!

Professional and friendly service from Karen, Barry and the guys who came to move our mechanical bed. All sorted very quickly and without any issues. Top service, will be back!

September 11, 2024
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Thank you very much for your kind words

Rated 5 out of 5 stars

A 10 star service!

I needed to move 44 years of belongings from a large London house to a much smaller Kent cottage, to 2 other Kent addresses and to storage. This marathon move required six vans and six trips on six different dates. Being widowed, I was daunted by the logistics of this move but the LRC made everything easy. I cannot fault them. The quotations were reasonable and the personnel of the LRC were helpful beyond belief, kind and obliging. They did all the packing at lightning speed. I cannot recommend them enough. If I could, I would give them 10 stars.

August 13, 2024
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Barbara your a superstar thanks for your Fantastic review from us all

Rated 5 out of 5 stars

Excellent job

Very grateful to The London Removal Company for a smooth move. Mark and Ben were prompt, professional and very efficient movers. Excellent experience all around, would recommend.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic moving experience

So grateful for the London removal services once again. From start to finish they were helpful and reassuring, knowing from past moves with them I left myself in their hands with confidence, easing my own anxieties and stresses. From first contact with Karen to the removal team and Barry the whole service was totally professional, with helpful advice and easy communication which kept everyone updated and working from the same page. The team on the day were amazing I can’t fault them. Their consideration, professionalism and friendly face to face contact made my removal day so much easier. I can’t thank you enough and of course I don’t doubt I’ll be using your services again and would not hesitate to recommend. Thanks again

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

The London removal company

Unfortunately your response is exactly why no one should use you moving forwards.
No responsibilty or accountability for your actions.
No one went missing and that does not excuse theft or damage!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Five star moving experience

Omg, I cannot recommend this company enough. They are so good. To have a company who always reply to emails (the super efficient Karen), usually the same day, and to be so efficient, it’s just so refreshing. The movers turned up on time, communication was great, and they were so helpful. Good pricing too. Would definitely use them again.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

The Team from the London Removal…

The Team from the London Removal Company made our move super smooth. We could not have done it without them. As we only had one week between exchange and completion it helped a lot that we went for the full packing process. Everyone was friendly, super efficient and thoughtful. From Barry coming to survey to quote, Karen who coordinated the whole process from the office and Pablo and his packing team. All amazing! Personal items were handled very carefully so that we did not have to worry. A big thank you to everyone!

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

A fantastic company, recommended!

Karen and Barry were great to deal with and sorted my move with no problems at all. Martin and Alex who did the hard work arrived on time and transported everything across country in one piece while Karen helped with all the questions and concerns I had for my first major move. The team made the whole process go very smoothly indeed!

February 22, 2023
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Hi Jeremy, Thank you for your kind words, I will pass your comments to all concerned

Rated 5 out of 5 stars

Fantastic service!

From start to finish my experience of using the London Removal Company was nothing short of outstanding!

I initially reached out to them via their website. Within an hour I was contacted by the fantastic Karen who could not have done more. We had a really quick turnaround due to the slightly early arrival of our son. I didn’t know exactly how much stuff we had in terms of how many boxes etc. None of my uselessness was a problem for Karen who provided great advice and organised the removal every step of the way.

The two removal guys, Martin and Alex, were also brilliant. They turned up on time, were very polite, worked extremely efficiently and very carefully to pack us up and the put everything inside the house as directed at the other end. We had several “breakable items” in the stuff that was being moved, not a single item damaged in the move which involved carting stuff down 6 flights of stairs and a 90 minute drive.

Their pricing was extremely competitive but above that, the service was fantastic value for money.

We would not hesitate to use them again and will be recommending the company to all of our friends and contacts.

If I could have given more stars I would have.

December 21, 2022
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Hi Chris, Sorry for the delay, Thank you for your kind words, I will pass your comments to all concerned

Rated 1 out of 5 stars

Do not use this company

Do not use this company. Yes, there are some good reviews but be warned by the bad ones. If anything goes wrong it will be your mistake and they will not admit any liability or risk. They have lost an item of mine which they say must have been left behind - oh yes, nobody would have noticed one item in the middle of a garage would they? or they delivered it but I am unable to find it because of the mess in my garage - how dare they! Their so called inventory includes items that we do not and have never owned, (a lawn mower) and items that we personally took with us. They say that it all must have been a confusion with the notes that were taken during the quotation process. That is re-assuring as to their records and goods management and control. They refuse to provide a copy of the inventory to show all the items they believe that they did deliver. Remember, if anything goes wrong it will be your fault. Barry MacDonald is a very difficult man to deal with and he is always right. Having had nearly £15,000 of my money he refuses to pay out £120 on an item he has 'lost'.

October 7, 2022
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Well Richard,
For the 100th time, I am sorry that you think we have lost your compressor.
I have explained in fine detail how our storage works and why we do not take our clients items to chance.
I am not a difficult person to deal with. We did not have your compressor. It wasn't on the Inventory it wasn't in our storage.
You are a very rude person stating to our receptionist after she sent you a very relaxed reminder to pay for your removal charge after it had been completed. You stated: payment made, now leave me alone and more. Totally not dissevered, she doesn't come to work to be spoken to in that way.
I didn't have £15,000 of your money, it was for removal services & storage for a 21 month period, which doesn't qualify you to be paid out just because you shout loud enough, & looking at your past reviews, this seems like something you do on a regular basis.


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