The London Removal Company Reviews 

222
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant moving experience with Jim and the team. From easy booking to everything securely in the new house. Removal guys were polite, friendly and respectful. My items were well packaged and having... See more

Rated 5 out of 5 stars

From the moment Jim came and quoted us a price for their services until the last box was unloaded at the new address these guys were a pleasure to deal with. Professional at all times, respectful of o... See more

Rated 5 out of 5 stars

Jim and his guys were all lovely, really experienced, professional and friendly, would definitely recommend! We even left something behind which they posted 1st class back! Thanks!!

Rated 5 out of 5 stars

The team were incredibly professional and packed the whole house both quickly and safely. They helpfully dismantled a lot of our furniture including some intricate cupboards, wardrobes and bed... See more

Company details

  1. Shipping Company
  2. Office Furniture Store
  3. Packaging Supply Store
  4. Warehouse

Information provided by various external sources

London Removals and storage solutions from the London experts We offer a wide range of removals and storage services to suit your requirements, this includes: Domestic Removals Office relocations UK & European removals Packing Materials International shipping


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use this company

Do not use this company. Yes, there are some good reviews but be warned by the bad ones. If anything goes wrong it will be your mistake and they will not admit any liability or risk. They have lost an item of mine which they say must have been left behind - oh yes, nobody would have noticed one item in the middle of a garage would they? or they delivered it but I am unable to find it because of the mess in my garage - how dare they! Their so called inventory includes items that we do not and have never owned, (a lawn mower) and items that we personally took with us. They say that it all must have been a confusion with the notes that were taken during the quotation process. That is re-assuring as to their records and goods management and control. They refuse to provide a copy of the inventory to show all the items they believe that they did deliver. Remember, if anything goes wrong it will be your fault. Barry MacDonald is a very difficult man to deal with and he is always right. Having had nearly £15,000 of my money he refuses to pay out £120 on an item he has 'lost'.

October 7, 2022
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Well Richard,
For the 100th time, I am sorry that you think we have lost your compressor.
I have explained in fine detail how our storage works and why we do not take our clients items to chance.
I am not a difficult person to deal with. We did not have your compressor. It wasn't on the Inventory it wasn't in our storage.
You are a very rude person stating to our receptionist after she sent you a very relaxed reminder to pay for your removal charge after it had been completed. You stated: payment made, now leave me alone and more. Totally not dissevered, she doesn't come to work to be spoken to in that way.
I didn't have £15,000 of your money, it was for removal services & storage for a 21 month period, which doesn't qualify you to be paid out just because you shout loud enough, & looking at your past reviews, this seems like something you do on a regular basis.


Rated 5 out of 5 stars

What can I say about this amazing company

My name should read Richardson...... .
What can I say, this is the most professional company we have dealt with.
The two Chris's ( I'm afraid I don't remember the names of their 2 colleagues) were absolutely amazing.
What is normally a very stressful time was with the 4 of them plain sailing.
I cannot recommend the company any higher
Thank you so very much.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

We had an amazing experience with the London Removal Company. They fitted us in despite our completion happening at very short notice. Karen and Barry did a great job organising everything and the team that packed us up and moved us were friendly, helpful and professional. They were quick to solve problems and did their best to make everything run smoothly. A genuine pleasure to work with.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend

The whole team were great from start to finish. Loaded and unloaded belongingings from our four bedroom house in not time and no stress.
Would highly recommend for a professional, friendly and stress free move at a reasonable price.
Thanks

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

These guys did a fantastic job with our move. They work at lightening speed, packing, loading and unloading the van. Karen and Barry were also great, answering our questions and arranging everything, all at a reasonable price too. Would highly recommend!

January 19, 2022
Unprompted review
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Reply from The London Removal Company

Hi Nikki,
Many thanks for your kind words and the very best in your new home. I will let the team know.

Regards

The London Removal Company

Rated 5 out of 5 stars

INCREDIBLE!

Right from Karen at the very start (and she was brilliant, reassuring and completely on top of things the whole way through - I already miss having her in my life) this was the easiest house move I’ve ever done - despite it being the biggest and most complex. The packing service the day before was a million times better than I would do myself, there was so much care. On the day of the move Billy and the team showed up at 8am, loaded the rest of my stuff, drove to another county and had it all unloaded and placed in the right rooms by midday. all with smiles, laughs and lots of care. I can’t fault anything about the experience. It was the easiest and least stressful part of the whole move. I would (and have) recommend them to everyone.

January 14, 2022
Unprompted review
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Reply from The London Removal Company

Hi Rebecca, What can I say a lovely person to complete a removal for.

Rated 5 out of 5 stars

100 percent recommend 👌

100 percent recommend. So professional and helpful. Can not thank Karen enough who was so wonderful to deal with 10+ stars 🌟 also delivery drivers were brilliant and helpful. Thank you so much.

January 11, 2022
Unprompted review
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Reply from The London Removal Company

Hi Tom, Many thanks for your review, i will pass this on to everyone involved with your move.

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!! Very professional team and made a potentially stressful situation very easy. Great service and would use again in the future!

December 10, 2021
Unprompted review
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Reply from The London Removal Company

Hi Jessica,
Thank you for your kind words.

Rated 5 out of 5 stars

It's good and efficient

It's good and efficient. The man, I forgot his name, helped to moved the boxes was very nice too.

December 10, 2021
Unprompted review
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Reply from The London Removal Company

Hi Tammy, Many thanks for your review. Have a great Christmas.
Barry
The London Removal Company

Rated 5 out of 5 stars

AMAZING TEAM OF SUPER HEROS

Booked the LRC team for a removal, was advised that they would arrive between 8am - 9am, they arrived at 8am on the dot.

SUPER IMPRESSED!!! 😳

The team were positive, worked well together and packed my four bed house and garage up in lightening speed, these guys moved like super heros, loved listening to Pablo sing while he worked and professionally managed the team.

No damage was caused to my property or furniture. Now lets talk about Karen, the sweetheart of the company, this super special lady was incredibly informative and very reassuring, talking me through the whole process and patiently taking time to answer my questions.

karen made me feel like a V. I. P from start to finish and was the reason why I made my decision to book.

I paid a little over the odds but I would definitely do it again, remember the saying, we often get what we pay for, well let me tell you, this service was worth every penny.

Thank you so much Karen and the LRC team of incredible 'SUPER HEROS'

November 7, 2021
Unprompted review
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Reply from The London Removal Company

Hi Amanda,
Just a short note to thank you for your review that i will pass on to the team, and to to wish you the very best in your new home.

Rated 5 out of 5 stars

Brilliant!

Such a great team - I've used them twice in a month for various removals from the same property and they couldn't have been more efficient, or more friendly. All my belongings have arrived in one piece, and put exactly where requested. 10 / 10!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful service!

We just moved from E3 to N16 - Billy and Curtis were absolutely wonderful! They were incredibly professional, really efficient and organised, and super friendly. They made what could have been a very stressful experience go off without a hitch, and ensured that the the first day in our new home was easy and full of laughs. We should have known that everything would be great when Karen dealt with our initial enquiries so well - she was endlessly helpful and made the whole process seem much less daunting, making us feel completely in safe hands. Hopefully we'll be in our new home for a long while, but when we decide to move again we will absolutely use this company without hesitation. Karen, Billy, and Curtis are the best!

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Moving house - easy

Moving house, no stress with Barry, Chris & Billy. Moved us fro Camden to Dartmoor in 2 Luton vans, efficiently & fun! Highly recommended, John

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

Can't recommend them highly enough

These guys made my moving experience that little bit hassle free. Really impressed with the service in terms of speed but mainly how cheerful and polite all the guys were. Definitely would use them again as the price was extremely reasonable. Highly recommended. Thanks to everyone at London Removal Company.

July 15, 2021
Unprompted review
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Reply from The London Removal Company

Hello Matt,
Thank you for all your kind words, good luck in your new home.

Barry.

Rated 5 out of 5 stars

Excellent service

Very professional service and reasonably priced. They worked very hard and took all the stress out of moving - will recommend highly to friends and definitely use them again.

July 10, 2021
Unprompted review
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Reply from The London Removal Company

Again Sarah,
Thanks again for your kind words i will pass this on to the team that moved you.

Rated 5 out of 5 stars

Fantastic from start to finish

Barry and his team- Billy and the 2 Chris’s were fantastic from start to finish. London removals were consultative, reliable, down to earth and made what could have been very stressful move an enjoyable and hassle free experience. The guys worked incredibly hard on the 2 days we had them packing us up and moving to our new home. Couldn’t recommend more!

June 24, 2021
Unprompted review
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Reply from The London Removal Company

Thank you Tor, for your very kind words. The very best in your new home.

Rated 5 out of 5 stars

Great service

Great service. Billy and Chris done a great job, really helpful and amazingly quick! Would definitely recommend again.

June 21, 2021
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Many thanks for your review and kind words.
The London Removal Company

Rated 5 out of 5 stars

The Most Amazing House Moving Experience

The crew arrived on time with enthusiasm.
Their can do attitude eased our anxiety. Nothing was too small or too big. Handle with care/ fragile was their motto as they took care in handling large mirrors and crockery. All our goods were removed and delivered intact. Not one item was missing or damaged. The team were cohesive and infectious as they worked with great understanding of each other.
The London Removal Company comes highly recommended.

June 5, 2021
Unprompted review
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Reply from The London Removal Company

Hi Kunie,
Many thanks for your review and kind words we all wish you the best in your new home.
The London Removal Company

Rated 5 out of 5 stars

First class experience

First class experience. Friendly, efficient, speedy and as advertised. Highly recommended.

May 24, 2021
Unprompted review
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Reply from The London Removal Company

Hi Leonard,
Thank you for your kind words, We all wish you well in your new home.
Regards
The London Removal Company.

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