The Neon Company Reviews 

We really appreciate the extra-ordinary support you gave us. In times where we usually always have to talk to "technical support robots" and wait in telephone lines forever you are still making an amazing example of what customer oriented service is all about. To make great products – and to go the extra mile to assure the quality is good. Something was wrong for a moment – but you corrected the mistake. We were able to talk to you guys directly, have a real conversation and you found a solution real fast. Thanks for everything, we absolutely recommend you! All the best, Ari from TLGG

Awesome service and the signs are equally awesome!

Great! Our company sign looks fabulous, we've gotten many compliments. Love that we can change the colors and brightness.

Our remote stopped working a year and a half later and they sent us a new one for free and now it works as great as new. 10/10 would recommend.

Nice product, easy to install and quick delivery!

Can recommend the neon company, high quality product

The Neon Sign was a huge success at our events and was an amazing addition to our branding.

Great products! Keep going!

Very fast service. Good onboarding and great communication. Its our 2nd product - all working nicely.

Fast exp, and fine product. Quick mailanswer on questions.

Perfect!

Super uncomplicated. Great quality and Service. I love my band logo in Neon.

Good customer service - surprisingly good quality of the product

Great service; very good quality. Easy process.

The product is gorgeous and better than expected. I am totally happy with my first neon sign.

Drawback: It lasted quite some time until I received my order. I wish the delivery was faster.

Helpful customer service who answered quickly the questions I had before the purchase. They also helped come up with different designs on the sign we wanted, which helped us a lot in our decision making. After the order was placed, they were just as helpful and quick when I had questions, and once the sign was ready, it was delivered on time and exactly as requested. We have received many nice compliments on it from our customers in the store. I highly recommend The Neon Company to anyone looking to order a neon sign.

Hey there :)
I like the sign, designers did a great job 1:1 recreating my logo! haven’t used it on stage yet but I hope it’s gonna be stable enough in the long run. For the price I honestly thought the batteries for the remote control would be included…

Quick and easy checkout

I am very satisfied with the neon and the company's offer. I wanted a good neonsign that covers the basic functions, and the website recommended one that has all the desired functions. The conversation with the service team helped me get exactly what I was looking for.

We recently ordered a neon logo for our company, and we couldn't be happier with the entire experience! The product is absolutely stunning, exceeding all our expectations. The purchase process was smooth, and the team provided excellent guidance throughout. Their attention to detail and customer service are top-notch. Highly recommended!

We ordered two neon signs for our company and are very satisfied. Good communication before ordering where we got the help we needed, and also after we placed the order.
The signs were easy to install and now 1 year later they still work perfectly. Can highly recommend!

We were looking for a sign ofcourse and after we completed the online request for a quotation, this was send right away. Follow ups were done, advice and assistance was given, and the end product was nice and tastefully done

I ordered a 2 color neon sign on a rectangle acrylic mirror plate, so I could frame it myself. First of all the corners are rounded and there are holes on every side to mount it, I never said that on the telephone or in mails and I explained many times that I will frame it myself, I honestly don’t understand why it came like this.

Second the transformator is making a really high pitched sound, so when it’s turned on it is not bearable. The neon colors interfere with each other, I’ve worked with other companies before and it was never a problem to do that. If Im turning on one element, the other switches also, this is not what I requested.

I tried to contact the company via e-mail, WhatsApp and letters, but they keep ignoring me and tell me custom neon signs cannot be refunded. They obviously delivered me the wrong, broken product and by law they would have to at least rework it. Still no sign of trying to make things work again, they took my money and ghosted me...

UPDATE:
After posting the bad review, they contacted me again and fixed everything, I now received the Neon sign as originally planned and it works and looks good. They also let me keep the first, broken one.