Was pleasantly surprised wasn’t sure sometimes these things aren’t what u expect but sign was ,really pleased it was of really gd standard very happy with it thx ☺️
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as... See more
Company replied
bought a pretty large custom neon sign inspired by a TV series, and I’ve had it for over a year now. I still love it. The sign is over 150 cm wide and came in two parts, but once assembled, you... See more
Company replied
I contacted the Neon Company and gave them a basic design and requested a quote. I received the quotation in a couple of days and after a few design and size issues I was happy to proceed. I was kept... See more
Company replied
Company details
Written by the company
The Neon Company is already for 10 years a specialist in the development, design and production of PowerLED Neon Signing. With our innovative ‘PowerLED’ lighting technology you are guaranteed of the most powerful dimmable LEDs, an extra long life and suitable for 24/7 intensive use. For both indoor and outdoor use. Because The Neon Company has its own production, we guarantee the lowest prices in Europe with the highest quality.
Contact info
De Limiet 2, 4131NR, Vianen, Netherlands
- +31 30 207 24 67
- info@theneoncompany.shop
- theneoncompany.shop
4.7
Excellent
706 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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My neon sign just looked amazing!
My neon sign just looked amazing!
Also the process of configuring it and directly the the price was really nice. Would order again!
November 13, 2023
Unprompted review
worst I ever got treated by a company!!! Never again!!
If there would be 0 stars, I would take that. It is 9 month now and I still don´t have a correct Neon sign!!!! First sending was weeks to late, and came with the wrong colour. After claming it, it took them months to send me a new one (including super unproffesional communication and no answering, no answering, no answering. Then what I got, was a super cheaply made sign from China, no qualtity as marketed at all!! After claiming that in June and asking for a correct sign or my money back, I don´t have an answer and no new Neon sign!!!! This is the worst I ever got treated by a company!!! Never ever would I order again!!! And never ever would I pay in advance again!!!
October 15, 2023
Unprompted review
Good contact
My daughter bought a neon light on my phone I emailed the company to cancel the order and 15 minutes later I had a respond that it was cancelled.
Good contact with the people who work here !!
April 20, 2023
Unprompted review
An extremely bad and unprofessional…
An extremely bad and unprofessional experience.
We ordered a neon sign 1,5 months before our event, which were our main piece for our event.
The sign ended up in the wrong country and The Neon Company were extremely uncooperative and refused to find a solution in order for us to receive it on time.
We never received the the sign and in the end The Neon Company chose to cancel our order.
We do not recommend, as they were extremely unreliable and unprofessional.
Benefit Cosmetics
September 4, 2022
Unprompted review
Reply from The Neon Company
Hi Melanie,
We are sorry to hear that you have had such an unpleasant experience. Could you please contact us by email at administratie@theneoncompany.nl ?
We will be happy to offer you a suitable solution.
We look forward to your response.
Regards,
The Neon Company
📞 +31 30 207 24 67
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