Please do NOT use 118 for anything. They are an awful organisation that lies to people. They will trick you out of money and will ignore your requests when you call them to complain about their... See more
Company replied
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See what reviewers are saying
Absolutely vile company, will not stop harassing us! Took our business number from Yell.com and phone up to 5 times a day, when we tell them to stop they are rude!! We have never known such a desperat... See more
118 is in breach of GDPR and equivalent UK data privacy laws and should be investigated by the data commission. Many requests to be removed from calling lists not honoured. Funny when you ask for co... See more
Company replied
Very RUDE staff, they keep phoning asking the same two questions, 1. Are you the business owner? 2. Are you authorised to make financial decisions on behalf of the company. When answerring NO to both... See more
Company replied
Company details
Written by the company
It has come to our attention that there are scammers impersonating our brand. We have been unable to locate them to stop their behaviour. Please know that we do not outbound call anyone to ask for or verify address details for our listings. 118118 is brought to you by The Number UK Ltd; an established and experienced directory enquiries company which has been in operation for over 20 years. Calls to 118 118 cost £2.43 per minute, (a minimum 60 second charge applies) inc vat. This is the service charge. In addition you will be charged an access charge per minute by the company that bills you for calls.
Contact info
Head Office, Based, In Cardiff, United Kingdom
- 0800 3891 118
- customer.care@118118.com
- thenumber118118.co.uk
1.3
Bad
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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118 is in breach of GDPR and equivalent…
118 is in breach of GDPR and equivalent UK data privacy laws and should be investigated by the data commission. Many requests to be removed from calling lists not honoured. Funny when you ask for contact details of their legal team they put the phone straight down!
@118 - you seriously should be ashamed at how brazen your breach of the law is.
September 5, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Scam marketing company.
Managed to waste 5 minutes of their time when they could have beem scamming other people, a small victory.
August 17, 2022
Unprompted review
118118, Time wasting crooks.
118118, I wish these dam people would come to my office and see me in person, instead of phoning all the time. I would love to meet them in person. Why cant some one stop this constant interruption. I would give them a piece of my mind!!!
August 17, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
A gang of criminals not worthy of one…
A gang of criminals not worthy of one star.
Cold callers cannot say which business they are trying to contact.
August 11, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
118 call ask to speak to business owner…
118 call ask to speak to business owner respond what they are not in at the moment to have phone slammed down
July 21, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
We regularly receive unwanted calls…
We regularly receive unwanted calls from individuals claiming they are from a company called 118 - usually late morning. They often speak poor English and there is a lot of background noise - probably a call centre. Unfortunately these pests keep using different phone numbers so it's impossible to block their calls.
July 14, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
If they could have a negative score
If they could have a negative score - I would
What part of "I am not a business, please take me off your list" do they not understand? Not sure where they have picked my no up from.
I am blocking the numbers they call from - the last two are 01827793032 and 01827793029 so I expect a call from the 3030 3031 .... I have also reported them
June 7, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Shocking ...
Shocking .... cant get through when you do they dont listen , was unable to make an online payment until they added interest for me being unable to pay purely down to their system then I was able to pay because the interest was already added . To be honest I've only had my card 3 months and already been put off using it
April 12, 2022
Unprompted review
Total Crap Business Bunch of Tossers.
Total Crap Company, Rude, do not listen, and constantly phoning me, today I have taken the step to report to Offcom, if they phone again they will get some words which I would not like my mother to hear.
April 4, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Harrasment! This company are crossing the line into…
This company are crossing the line into harassment. Been calling me for months when you answer they dont speak. When someone has actually spoken they are very rude. I've asked several times for them to stop. Silent calls are harassment and I urge anyone to report them to Ofcom. As its illegal behaviour.
March 28, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Very RUDE staff
Very RUDE staff, they keep phoning asking the same two questions, 1. Are you the business owner? 2. Are you authorised to make financial decisions on behalf of the company. When answerring NO to both these questions they just hang up... I have asked them on numerous occasions to take us off their calling list just to be ignored.
March 22, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
LEAVE ME ALONE!!!
I get a lot of calls from this company, I have tried being polite and telling them I am not interested and they still call. I ask them to remove my number from their list, as you legally have the right to do so, and they hang up on me. Now I just tell them to F-off. Even that does not work. Pure harassment.
March 17, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
I have the opposite problem to everyone…
I have the opposite problem to everyone else
Far from them ringing me
I literally can not get through to them !!
Nobody ever answers the phone or my emails !
March 5, 2022
Unprompted review
This company is acting illegally
This company is acting illegally! I have asked them on many occasions to remove my number from their database in accordance with GDPR regulations but still I get call after call. On the last call, which was today, I asked to speak with a Supervisor, the idiot then cut me off. Bad company, idiot employees and using illegal practices! If I could give them no stars, that's exactly what I would do.
February 22, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Absolutely awful!
Absolutely awful!
Constantly receiving phone calls trying to sell me a website for my business. Although I keep telling them that I already have a website and am not interested they keep calling multiple times per hour!
February 16, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Harassment
Harassment, harassment and once more harassment. Every couple weeks I get a phone call from this company, every time I politely ask not to call me again, until today.
I know there is a lot of competition in this market, but harassing potential customers with phone calls is the worst possible way to get them.
February 15, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
I have just received 4 calls from the…
I have just received 4 calls from the same agent via different masked numbers in the UK, every time I challenged the caller he said it was the first time he called. These companies should not be able to operate in this way.
I own my own business so have to answer all calls just in case it is a new business call.
Something needs to be done
February 8, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
Never ending nuisance calls
Like many other people who have left reviews; I get called non-stop from these people who supposedly want to 'review my business' on Google etc. Every single time I tell them I'm not interested and to remove my details from their database. They usually just hang up on me but then I keep on receiving the calls. I block the number but then they use a different one. I don't know where to go to report them?
January 28, 2022
Unprompted review
Reply from The Number UK Ltd (118118)
Please be assured that it is not 118118 calling you. We do not contact companies or individuals to obtain or verify details for our listings. There are scammers impersonating our brand and we have been unable to locate them to stop their behaviour. May we suggest you contact your telephone service provider directly and ask to speak to their nuisance calls complaints team to see what assistance they can give you.
118ink.com Review ……oh dear
118ink.com Review
Speed of delivery. *****
Packaging. *****
Speed at which they took my money *****
Quality of product (didn’t work) *
Response to communication *
Willingness to rectify difficulties *
Acknowledgment of returned product. *
Willingness to refund/replace *
Overall customer service *
Value for money *
Overall…. Caveat Emptor
January 24, 2022
Unprompted review
Pretty rubbish if I'm honest
Pretty rubbish if I'm honest. The app keeps crashing I've contacted them about 10 times still not sorted the problem. Funny enough minimum payment is coming up and I have no idea what it is due to their stupid app. I log In and it says sorry you don't have an account with us really ? You will be quick to report me to credit agency if I don't make a payment? So sort the crap app out its been a month now and you've not sorted it at all. No communication at all about the issue.
Absolutely lunacy
January 14, 2022
Unprompted review
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