Nice good quality coat in a beautiful colour. Really like this coat. Reasonable price. Good website and efficient delivery.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... See more
Fast delivery of what I ordered, really good value in comparison to other shops , I’d definitely order from port west again
Very quick delivery with personalised note Great wetsuits Chloe was very helpful on the phone
Company details
Written by the company
Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.
Contact info
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Searched everywhere for specific socks…
Searched everywhere for specific socks so great to get them from PORTWEST and speedily delivered to my door!
December 29, 2023
Great selection
Great selection of stock , good value and quick delivery. Online website is lovely to view
December 28, 2023
Bought a jacket online it was too small…
Bought a jacket online it was too small went to the shop at Westport for an exchange and get a bigger size found the perfect size.
November 27, 2023
Good to deal with
Good to deal with, swift, efficient and no delays in dealing with queries
November 26, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for taking the time to leave us a review! :)
Very reliable. Great Company
Portwest Ireland very reliable and very fast with getting orders sorted and delivered.
Super availability of stock
November 26, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for leaving us a review! :)
Reply from Portwest Ireland - The Outdoor Shop
Thank you for your nice review! :)
Product delivered four days after order…
Product delivered four days after order placed , well packaged and clear instructions if a return needed.
November 3, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for your review!
Great service
Great service. Items were as described and arrived at the time they were meant to. Top class communication.
October 30, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for leaving us such a nice review!
very good service and quick delivery
September 30, 2023
Reply from Portwest Ireland - The Outdoor Shop
We are happy you enjoyed your experience with us!
Too fitted and stiff
September 26, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for your feedback
Reply from Portwest Ireland - The Outdoor Shop
Thank you for taking the time to leave us a review!
Reply from Portwest Ireland - The Outdoor Shop
Thank you for your review!
More than happy
Waterproof rating explained well, nice jacket, bargain price with quick delivery. Absolutely delighted.
September 4, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for leaving us a review! We appreciate your support! :)
Service was a little slow
August 27, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for your review, we always do our best to provide the best service possible.
Tall order
The service is excellent & prompt. My only issue is that the pants, S687, has too much material in the legs. Bigger waist doesn't always mean fat butt & fat legs too. Otherwise it's made with very good, comfortable material & plenty of pockets. Just a note for the manufacturer, an extra option for large waist with thinner legs & butt area would be great. I enquired if I could get it altered, but it would cost more than the pants itself. That was the end of that. Thank you 😊
September 3, 2023
Reply from Portwest Ireland - The Outdoor Shop
Hi Claire, thank you for taking the time to leave us a review!
I had ordered two Aladdin water bottles…
I had ordered two Aladdin water bottles in clear colour but was sent two with a flower pattern on, lovely bottles but rejected by my two teenage sons. Fortunately I was able to return them to our local store in Galway but I'm down approx six euros postage which I paid for nothing, should have been refunded by portwest as they sent me something I hadn't ordered.
September 1, 2023
Reply from Portwest Ireland - The Outdoor Shop
Hi Elaine, you are absolutely right and I have now refunded you for the postage. I am sorry for this error on our side!
Quick service
Quick service! Love my raincoat! Good fit! Very good quality material used!
August 26, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for the review!
V good expect on tracking
August 26, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for the review!
Great service friendly staff very quick…
Great service friendly staff very quick delivery 🚚
August 24, 2023
Reply from Portwest Ireland - The Outdoor Shop
Thank you for leaving us a review! We appreciate your support! :)
Reply from Portwest Ireland - The Outdoor Shop
Hi Ken, thank you for the review :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.