Theoutlethome Reviews 154

Perfect outdoor set, just as seen in the warehouse. Easy to put together, took a couple of hours. Really comfy and exactly what we wanted. Had a small issue with delivery due to change of courier howe... See more

Amazing quality furniture and we bagged a free raincover, weights + parasol. Delivery Information from courier wasn't the best so 1 star dropped for that however I can't fault the company they were ve... See more

Product appears to be spot on Had a few issues with wrong order being delivered then re collected then 2 items missing for a number of weeks Fully resolved now otherwise would have been 5 stars... See more

Garden furniture was delivered in the time frame expected . We were kept up to date with the delivery date by email . The furniture cover was missing however this was dealt with the same day and deliv... See more

We bought the Miami Aluminium Corner Sofa Set with Fire Pit Table, which is beautiful and arrived within 3 weeks of ordering instore with Ryan. It's very comfortable to sit on and easy to wipe off any... See more

Just received a st tropez 8 seater rattan dinning set. The quality and customer service was second to none. The delivery driver/fitter built the furniture up in no time. Cleared away all packaging and... See more

Delivery was later than promised but we were kept updated on delivery. Arrived on time as stated by text received beforehand. Lounger chairs etc. well packed, fully assembled and very good quality... See more

After being let down/scammed by another supplier, I ordered from The Outlet Home on Monday 11th and the furniture set was delivered on Fri 15th as they promised. Quality is brilliant, easy to assemb... See more

I recently purchased the Antigua set from The Outlet Home, and despite a delay due to freight issues, I couldn't be happier with my choice! The quality and design of the pieces are exceptional, and it... See more

Great service, contacted the friendly team via WhatsApp at lunch time to ask a couple of questions regarding my order.. managed to finance my order online and have it delivered and set up by 3pm the... See more

I would highly recommend. I purchased my fire pit and corner sofa garden furniture. From ordering to receiving this furniture the communication was outstanding. The quality of the furniture is superb,... See more

Worst company. Waited over a month for my order non stop changing delivery dates then my patio set to turn up then to get told half my order gets sent with different delivery company and still wai... See more

Ordered ON LINE, found the online chat very useful. Laura was very informative ( a real person not AI). Delivery confirmed by Paula on email Garden furniture was good price and excellent quality. De... See more

We ordered the Miami garden set which comes with a fire pit table and cover. It took 3 weeks to arrive and is sturdy and aesthetically beautiful. You can remove the cushion covers for washing or just... See more

I have had such a great experience with Outlet Home! The customer service was amazing everyone was really friendly and helpful. I am really happy with my outdoor furniture set, it looks amazing and is... See more

Really pleased with the service from the Company. Despite some issues with delivery dates, which were outside of their control, they did their best to sorts things out. The furniture came well wrap... See more

Ordered a furniture set in March and was told delivery would be 18th May. No furniture arrived and very little communication. Last week we were finally told it would arrive on Wednesday, only for it... See more

This company operates on wattsap communication but don't let that put you off. They are very quick to reply and keep you updated regularly regarding your order. My garden furniture (Antigua furniture)... See more

Quality of product when received was not quite as good what I expected. I thought the ratten would be a better quality standard & the metal frame to be stronger construction. Had to chase several tim... See more

I love the furniture. Great quality and price. However, I did have to chase the company for delivery dates etc and although I had to contact them a few times, they always responded promptly and gave... See more

As I’d been previously scammed on garden furniture I was paranoid. The team were brilliant in reassuring me and answering all questions and answering numerous calls and messages. Furniture looks... See more

Friendly helpful staff, happy with my purchase and quick free delivery, just wish you had a lift in building, stairs tiring to climb 😂 when you getting old 😧

We visited Theoutlethome and they had a great choice of outdoor furniture. We purchased two great quality rattan recliners which were delivered the following week.

Fantastic price for the product. Almost seemed too good to be true! Kept an eye on the shipping updates and when it arrived we were blown away! One of the best looking garden furniture sets we've seen... See more

I’ve visited the Outlet home a few times to look at their great deals on garden furniture. Just missed out this year on a set I really liked but will be back as soon as it’s in stock! New website is e... See more

My antigua finally arrived! I do understand that the freight situation is really bad at the moment due to problems in the world. We waited for weeks after the original date. The wait was totally worth... See more

Absolutely love my furniture!! Popped into the showroom last week the guy in there was so helpful placed my order and received my set a few days later.

Please avoid this company. if you do not live near to there warehouse then expect to wait a month just for your order to arrive, then when your order does arrive its faulty. Awful customer servi... See more

Ordering online and viewing in warehouse was great. Communication for delivery date was awful, promised dates and phone calls for time slots that never materialised. When I was given time slot f... See more

Very knowledgeable about all the stock ,no pressure approach...delivery on time ....just a effortlessly easy company to deal with ,highly recommend

Great customer service and delivery. Only reason it’s not 5 is because it took quite a long time to arrive but they have promised to compensate for that. Product exactly as looks on pictures, very nic... See more

I ordered 2 sets from this company and had email updates to say that due to conflicts there will be a delay. I have emailed twice this month , with no further updates and have tried talking via AI, wi... See more

Hi quality product that we had delivered before the start of summer - table and chairs with centre fire pit and making the most out of it excellent value would certainly recommend 😀

From choosing our garden furniture to it arriving was easy. Only waited a week for delivery. The suite is absolutely beautiful. Good service.

Excellent communication from the customer service desk. I got this set at an incredible price. Delivery was very quick. I cant wait for the summer to enjoy my purchase.

Visited the showroom to check the quailty and it was better than expected. No pressure from the sales staff and Easy to order on interest free. And delivered on time. Really happy with the service and... See more

We ordered and paid up front but it took two months to arrive we were informed delays in the Middle East. Before it came it had been reduced by one hundred pound and when I informed the company I nev... See more

Great experience. From turning up at the outlet and dealing with a really helpful, friendly guy to the delivery of my furniture on a day I requested. Excellent and highly recommend

Items beautiful.easy assemble.great service.veey attentive with super fast delivery.blink and its arrived.safe and secure..thankyou

First of all, the quality of the product is poor. Lamp tables is basically a tile sitting on top of a stand. Second of all, they sent me a completely different product. Third issue, they w... See more

Kept informed and updated when our goods would be delivered. Courier was very professional and accommodating in getting our goods to the best area for us set up and install.

We didn't even notice about this place & so glad we did. We love our garden furniture it looks amazing. Great service, quick delivery.

They failed to deliver on a few occasions my order finally turned up on the day I was going to cancel the payment. The delivery driver came alone and my boxes were very large and dented. He cou... See more

Delivery was scheduled for end of June and it still hasn't arrived . I was looking forward to receiving my garden furniture but as it has been rescheduled again from 14th July I decided to cancel thi... See more

Friendly helpful staff, good range of products at great prices. Will definitely be returning to buy something in the spring.

Received the Miami sofa set with fire pit. This set is definitely worth the price that we paid, it is beautiful. Delivery was on time and sales staff are really nice

The communication with Caz was brilliant. She was very helpful and certainly knows her stuff. Would recommend highly