Party Hut always provides great service. My son loved his number stacks for his 13th birthday celebration this year. It was a really nice idea adding lettering to each number stack saying Happy Birthd... See more
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This company never fails to deliver (in some cases literally!!). Customer service is always excellent. Great advice. Always willing to help and many times have sorted fantastic balloons at short n... See more
Company replied
Fabulous balloons and brilliant service. The team at Party Hut always deliver and go the extra mile. Thank you so much :)
I can’t thank you enough for your short notice collection service. I emailed early on a Sunday morning and you responded back straight away. Our 20 loose red and white balloons are still floating on o... See more
Company replied
Company details
Written by the company
Welcome to The Party Hut's Trustpilot page! We're proud to be your go-to source for balloons, party ware, and fancy dress in Cheltenham and across Gloucestershire. As a local favourite, we strive to provide top-quality products and exceptional customer service for every celebration. Whether you're planning a small gathering or a grand event, we're here to ensure it's memorable. Read reviews from our happy customers or share your own experience with The Party Hut. Your feedback helps us continue to enhance our services and offerings. Thank you for choosing The Party Hut for your party needs!
Contact info
20 Ambrose Street, GL50 3LL, Cheltenham, United Kingdom
- 01242 578157
- sales@thepartyhut.co.uk
- thepartyhut.co.uk
4.8
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Returning happy customer
Used again! The best balloon company going and I really wouldn’t go anywhere else! They are so friendly and accommodating to any requirements.
Thank you guys!
September 30, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for coming back to us and for your incredible feedback! 🎉 We're thrilled to be your go-to for balloons, and it’s always a pleasure to help make your celebrations exactly how you envision them. Our team loves bringing your ideas to life and ensuring everything’s just right. Thank you for trusting us – we can't wait to help make more of your special moments unforgettable! 🎈💖
Loved ordering from this company
Loved ordering from this company. Sadly the outfit I ordered was too big, but they were so quick at getting it all sorted and offered a refund straight away. I will definitely be ordering again soon! They really care about their customers, which is rare these days 💜
October 3, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for sharing your experience! 💜 We’re delighted to hear you loved ordering from us, even though the outfit didn’t quite fit. Customer happiness is our top priority, and we’re always here to make things right quickly and easily. Knowing you felt cared for truly means the world to us! Can’t wait to welcome you back for more fabulous finds soon! ✨
Great prompt service
Great prompt service, lovely product and worked perfectly for our event!
October 2, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your lovely feedback! 🎉 We're thrilled to hear that our prompt service and product helped make your event a success. Knowing everything worked perfectly is music to our ears! Can’t wait to help bring even more sparkle to your future celebrations! ✨🎈
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you loved The Party Hut and appreciate your recommendation. Providing outstanding service and quality products is what we’re all about, and it’s amazing to know we could make your experience special. Can’t wait to help with your next celebration! 🎉💖
The best ever
I had order some balloons for by sister welcome baby and I must say I was impressed with the quality and how big the balloons are. We still have them inflated after 2 weeks. Highly recommended they are the best quality. I just say efficient delivery too, super pleasant staff.
Thank you so much.
August 21, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your fantastic review! 🌸 We're thrilled that the balloons for your sister's welcome baby celebration impressed you with their quality and long-lasting charm. Hearing that they're still beautifully inflated after two weeks is wonderful news! Our team is dedicated to providing top-quality products and efficient service, and it’s great to know we hit the mark. Can’t wait to help with more special moments in the future – congratulations to your family! 🎈💖👶
Top efficient service
Tom was such a great help and very patient in helping us decide what we wanted. He did not mind our constant changing! and offered some great solutions.
He went above and beyond helping us with supplies that he did not have - he sourced it all for us.
It arrived on time and was very efficiently put up.
Top team and I can not recommend them highly enough.
August 31, 2024
Unprompted review
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your amazing feedback! 🌟 We're thrilled to hear Tom could provide the patience, guidance, and solutions to make your experience exactly what you hoped for. Going the extra mile to source everything you needed is something we’re always happy to do, and it’s fantastic to know the setup was seamless and right on time. We truly appreciate your recommendation and can’t wait to help make your next event just as special! 🎈✨
Excellent
Excellent balloons for a reasonable price, have used this company many times, great delivery service too,would highly recommend.
August 12, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your fantastic review! 🎉 We’re so glad to hear that you’ve enjoyed our balloons and found them to be excellent quality at a reasonable price. It means a lot to us that you’ve chosen us time and again, and we’re thrilled our delivery service has made things easy for you. Your recommendation truly brightens our day – can’t wait to help with more of your celebrations! 🎈💖
Great shopping experience
I was able to pre-order what I wanted, which made collection easy. Staff were very friendly and the shop had a wide range of products, so I could get exactly what I needed.
August 9, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for sharing your experience! 🌟 We’re delighted to hear that the pre-order option made things easy for you and that you found exactly what you needed in our shop. Our friendly team is always here to make your shopping as seamless and enjoyable as possible, and it’s wonderful to know we hit the mark. Looking forward to helping with your next celebration! 🎉🛍️
Beautiful balloons and faultless service
Tom and everyone else at Party Hut were so nice and helpful! They did three lovely arrangements for my daughter's 16th birthday at short notice (even the personalisation at very short notice was not a problem), and they also delivered them same day when I realised how big they were in the shop and that I couldn't carry them home. A pleasure and would highly recommend!
July 27, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your wonderful review! 🎉 We’re thrilled that we could make your daughter’s 16th birthday extra special with beautiful balloon arrangements and that our same-day delivery helped make things easier for you. Tom and the team always love going the extra mile, especially for such memorable celebrations! It was a pleasure to help, and your recommendation means the world to us. Looking forward to being part of more of your family’s special moments! 🎈💖
Brilliant! 10/10 recommend!
The Party Hut team has been nothing but brilliant in helping with my rather small order that was still very important for me.
They've got a good choice of party supply, their website is easy to use and most importantly they are a very driven & friendly bunch.
Do give them a go if you're looking for party supplies!
July 30, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your fantastic review! 🎉 We're thrilled to hear that even a small order meant a lot to you and that we could make it just right. Our team takes pride in providing friendly, dedicated service and making every celebration special, no matter the size. It’s great to know you enjoyed our party supply selection and found our website easy to use. Your 10/10 recommendation truly makes our day – can’t wait to help with more of your celebrations! 🎈✨
Reply from The Party Hut (Banners n Balloons)
Thank you for your lovely feedback! 🌸 We’re so happy you loved the bouquet and that our service made a positive impression. It’s always our goal to make every detail fabulous for your special moments. Looking forward to helping with more celebrations in the future! 🎈💖
Great service updates all the way on my…
Great service updates all the way on my delivery.
July 17, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your feedback! 😊 We're delighted to hear that our service updates kept you informed every step of the way. Clear communication is a priority for us, and it’s wonderful to know it made a difference in your experience. Looking forward to helping with more of your party needs! 🎉📦✨
Wow! Short notice collections on Sunday!!
I can’t thank you enough for your short notice collection service. I emailed early on a Sunday morning and you responded back straight away. Our 20 loose red and white balloons are still floating on our ceiling today even after our Euro Party Celebrations, despite your care advice of float time between 12-16 hours.
July 8, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for this amazing feedback! 🎈 We're thrilled we could help make your Euro Party celebrations happen on short notice – even on a Sunday! It’s fantastic to hear that your red and white balloons are still going strong, bringing even more joy beyond the expected float time! We’re always here to go the extra mile to make every celebration special. Can’t wait to be part of your next event! ⚽🎉✨
Service from start till they delivered…
Service from start till they delivered was excellent. Balloons were fantastic.
June 23, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your fantastic review! 🌟 We’re delighted to hear that you were pleased with our service from start to finish and that you loved the balloons. 🎈
Your satisfaction is our top priority, and we’re thrilled to have been a part of your celebration. We look forward to serving you again in the future!
Best regards,
The Party Hut Team
Great service
Very competitive pricing and fast delivery of accurately described product. Great service.
Thanks to Tom R!
June 24, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your wonderful review! 🌟 We’re glad to hear that you appreciated our competitive pricing, fast delivery, and accurately described products. Your satisfaction is very important to us.
A special thanks for mentioning Tom R.! He’s thrilled to know he made a positive impact on your experience. We look forward to serving you again soon!
Best regards,
The Party Hut Team
Amazing staff and Excellent Service
Staff were so friendly and helpful! Big shout out to Tom and Tom for transforming this place into something magical! I’d also like to thank Maxine who also works there part time for her caring nature.
Everybody is amazing!
The products I bought which were foil balloons and latex were incredible. There is so much choice! My daughter was so happy with her birthday balloons!
Will be back soon!
Thank you thank you thank you! 🤩
June 6, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you so much for your glowing review! 🌟 We’re thrilled to hear that our friendly and helpful staff made your experience magical. We’ll be sure to pass on your kind words to Tom, Tom, and Maxine—they’ll be delighted to hear your feedback.
We’re also delighted that you and your daughter loved the foil and latex balloons. 🎈 Your satisfaction and happiness are our top priorities, and we’re excited to welcome you back soon!
Thank you, thank you, thank you! 🤩
Best wishes,
The Party Hut Team
Amazing balloons!
Had a last minute request for a celebration balloon. Found the most fantastic one online. Called the shop and was greeted with the must helpful chap ever! He not only said he could supply within 2 hours but personalised it and gave me a colour choice! Paid over the phone and collected and left within 3 minutes. Highly recommend and will return. Thank you for such a helpful and easy transaction. And the balloons are still up 3 weeks later!
May 8, 2024
Reply from The Party Hut (Banners n Balloons)
Thank you for your amazing review! 🌟 We’re delighted to hear that you had such a positive experience with our last-minute balloon service. It’s great to know that you found the perfect balloon online and that our team were able to personalise it and provide it within two hours.
Your kind words about our helpful staff and smooth transaction mean a lot to us. We’re thrilled that the balloons are still up three weeks later! We look forward to welcoming you back soon.
Thank you for recommending us!
Best regards,
The Party Hut Team
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