Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more
Company replied
Location
Switch locationUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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I visited the Glasgow Buchanan Galleries store again. And was lucky enough to be served by Harvey again. He is just incredible. The perfume I went in for was out of stock, he checked for me and it’s... See more
Company replied
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
Company replied
Such a present experience in store today. Diane was super attentive and great at her job!
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom
4.9
Excellent
151 reviews
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All 5 stars go to a fantastic woman
All 5 stars go to a fantastic woman, Lin, who sold me an Armani gift set today in Glasgow’s Buchanan Galleries shop. She was very helpful and assisted me in finding exactly what I was looking for! She was incredibly friendly and has an amazing sense of humour. I wish all sales assistants in perfume shops were like her. Thank you very much again!
January 27, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We were served by Lynn in the Buchanan…
We were served by Lynn in the Buchanan Galleries store. She was extremely helpful and very friendly. Excellent service!
January 11, 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop @ Buchanan Galleries
My Wife and myself visited The Perfume Shop @Buchanan galleries shopping centre and were greeted and served by the staff member Ella, we would liked thank and acknowledge the excellent and most professional conduct displayed in assisting with our purchases on the 18th , December 2024. this proved to successful choices with our intended recipients at Christmas. Thank you
December 18, 2024
Unprompted review
Very good staff like Diane and Lyn and…
Very good staff like Diane and Lyn and good service to everyone
December 24, 2024
Unprompted review
Wonderful service by beautiful Lady .
December 18, 2024
Good experience
December 16, 2024
Unprompted review
Christmas Shopping.…
I feel obliged to tell you about the service I received while visiting your Buchanan Galleries branch, The Perfume Shop. We walked in looking for family fragrances, and Dianne your manageress at this branch was second to none. While looking for fragrances, Dianne was exceptional, professional and knowledgeable with all our questions. Dianne’s patience and help with all our requests was so gratifying at a time it is so busy. Dianne would take her time, and attend to us, while we were choosing all our fragrances, while still looking after the premises. Myself and wife would like to thank you ( Dianne), very much, for making our visit so very welcoming. Back soon. Thank you.
December 18, 2024
Unprompted review
Excellent customer service from Ella
Ella provided outstanding customer service by helping me select aftershaves and perfume for my husband and niece. Articulate and friendly with great product knowledge and clear communication regarding promotions and wrapping options it made the experience pleasant during the festive mayhem!
December 15, 2024
Unprompted review
I went into the perfume shop with my…
I went into the perfume shop with my Gran to pick up Christmas presents. Lynn was exceptionally helpful and very friendly and helped us find exactly what we were looking for and for the best prices. Highly recommend! 👍
December 5, 2024
Unprompted review
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