Great service in Newbridge from Suzanne, personalised hamper for daughter's 16th birthday. Helped me get the best value and a lovely birthday gift!
Company replied
Location
Switch locationKiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
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See what reviewers are saying
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more
Company replied
It was a great experience in Newbridge parfume shop. SUZANNE was very helpful, she helped me to choose the right gift for my hubby❤️ Thank you 😊
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Ireland
4.9
Excellent
127 reviews
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It was a great experience in Newbridge…
It was a great experience in Newbridge parfume shop. SUZANNE was very helpful, she helped me to choose the right gift for my hubby❤️
Thank you 😊
June 9, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service in Newbridge from…
Great service in Newbridge from Suzanne, personalised hamper for daughter's 16th birthday. Helped me get the best value and a lovely birthday gift!
June 7, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann-Marie was amazing
Ann-Marie was amazing, she helped me and my fiancee pick out our wedding sents, made it very enjoyable and stress free
May 12, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Suzanne for my student…
Thanks to Suzanne for my student discount !! I’ll enjoy wearing my perfumes. Excellent customer service!! Can’t wait to come back again !
May 6, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service is amazing
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances. Highly recommend store. My favourite worker here is Suzanne. She is very kind and helpful and it's great to see her helping other customers who here queries and questions. Amazing shop all round. Must try.
May 6, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hit and miss with the staff
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go when quiet time.
November 29, 2025
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service suzanne
April 7, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzan was an amazing help today
Suzan was an amazing help today. She recommended two lovely scents to me and my partner nothing bad to say couldn’t recommend any better.
April 2, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzanne helped me out a lot today and…
Suzanne helped me out a lot today and she was perfect with helping us
April 2, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic experience in Whitewater with Suzanne
Fantastic experience in Whitewater with the lovely Suzanne. Got great bargains and a refill with a gorgeous scent
April 2, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant experience 😊
March 23, 2026
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Suzan & Layla-may were so helpful with…
Suzan & Layla-may were so helpful with easy quick and fun experience making everything so peaceful and amazing
March 22, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jade attended to me at the Perfume Shop…
Jade attended to me at the Perfume Shop in Newbridge. She was very helpful, calm and knows her job very well.
She made my shopping experience a great one!
March 13, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful friendly staff
Suzanne and Olivia were so helpful showing my myself and my partner all the different perfumes and were brilliant in helping us decide what we wanted. Really nice staff and super friendly
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Suzanne today
Amazing service from Suzanne today. Have great help and will be shopping here again !🫡
February 26, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience Anne marie was very…
Lovely experience Anne marie was very friendly and helpful easy enjoyable experience
February 19, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne Marie in Newbridge was an absolute…
Anne Marie in Newbridge was an absolute pleasure to deal with. Super friendly and we will definitely be back.
February 18, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ann Marie assisted myself getting a few…
Ann Marie assisted myself getting a few presents and to say she went above and beyond is an understatement . Very happy with the customer service and will be returning
February 14, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got a great deal of the Mugler Alien…
I got a great deal of the Mugler Alien today at the shop in Newbridge. Suzanne was very nice, and attentive, a great sales woman I must say.. Lots of great deals at the moment in the store...
February 9, 2026
Unprompted review
Reply from The Perfume Shop - Newbridge 171
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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