Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)
Company replied
Kiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
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Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)
Company replied
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more
Company replied
Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so... See more
Company replied
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Ireland
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Suzanne and Olivia were so helpful showing my myself and my partner all the different perfumes and were brilliant in helping us decide what we wanted. Really nice staff and super friendly

Reply from The Perfume Shop - Newbridge 171
Amazing service from Suzanne today. Have great help and will be shopping here again !🫡

Reply from The Perfume Shop - Newbridge 171
Lovely experience Anne marie was very friendly and helpful easy enjoyable experience

Reply from The Perfume Shop - Newbridge 171
Anne Marie in Newbridge was an absolute pleasure to deal with. Super friendly and we will definitely be back.

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Ann Marie assisted myself getting a few presents and to say she went above and beyond is an understatement . Very happy with the customer service and will be returning

Reply from The Perfume Shop - Newbridge 171
I got a great deal of the Mugler Alien today at the shop in Newbridge. Suzanne was very nice, and attentive, a great sales woman I must say.. Lots of great deals at the moment in the store...

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Today I dealt with Layla and Jade I was unsure what to get my partner for valentines and I couldn’t of pick my gift without them

Reply from The Perfume Shop - Newbridge 171
A friendly really professional team. The order was fulfilled quickly and efficiently. I’ll be back.

Reply from The Perfume Shop - Newbridge 171
Annmarie from newbridge very good service❤️

Reply from The Perfume Shop - Newbridge 171
Wonderful staff and advice, some great scents highly recommended by zara and Suzanne went down a treat.

Reply from The Perfume Shop - Newbridge 171
Very good customer service
Zara Suzanne

Reply from The Perfume Shop - Newbridge 171
Had a very lovely experience at the store today, Susan and Zara were very helpful and friendly. Those two ladies deserve a raise!

Reply from The Perfume Shop - Newbridge 171
Great visit, very helpful staff, Suzanne was amazing, Patient and informative. Great gift wrapping with personalised ribbon . I love this shop.

Reply from The Perfume Shop - Newbridge 171
suzanne in the newbridge store was extremely helpful and kind. i’ve redeemed my loyalty points and obtained my free gift thanks to her for letting me know! she also informed us of the lovely recycling scheme where you return an empty bottle to get 15% and plant a tree! we loved our visit to the newbridge store, i highly recommend!!

Reply from The Perfume Shop - Newbridge 171
Suzanne was so friendly and helpful today in Newbridge. Helped me pick out perfume for my daughter’s birthday, and had a great laugh while doing it.

Reply from The Perfume Shop - Newbridge 171
Suzanne supported me with selecting a gift for my grandmother, with a recommendation to print a lovely ribbon to go with the gift wrapped perfume. She also helped with my perfume points. Genuinely appreciate your support. Thank you kindly. Great Service at the perfume shop as always.

Reply from The Perfume Shop - Newbridge 171
Suzanne was lovely she's very helpful she made it very easy for me since my daughter is very picky. Thanks again suzanne

Reply from The Perfume Shop - Newbridge 171
The sales associates Olivia and jade were lovely helped me with picking out perfumes..lovely girls very helpful

Reply from The Perfume Shop - Newbridge 171
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