The Perfume Shop - Newbridge 171 Reviews 

135
TrustScore 5 out of 5

4.9

Kiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)

Company replied

Rated 5 out of 5 stars

Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more

Company replied

Rated 5 out of 5 stars

Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so... See more

Company replied

Rated 4 out of 5 stars

Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Ireland

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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4.9

All reviews

(135)

34,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Anne Marie from the newbridge…

Thanks to Anne Marie from the newbridge store who helped us today gave super friendly service and helped with everything we needed.

January 15, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service in Newbridge store

Anne-Marie in the Newbridge store was extremely helpful and even wrapped the perfume set as it was a gift. Excellent service.

January 15, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Olivia was absolutely brilliant and…

Olivia was absolutely brilliant and very knowledgeable at her job will definitely be returning..👌👍

January 15, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thanks Olivia and jade for serving such…

Thanks Olivia and jade for serving such a nice perfume it was my pleasure to meet such funny girls 🤞🏾😘😘😘❤️

January 15, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Suzanne & Mags where extremely help…

Suzanne & Mags where extremely help with a purchase I made before Christmas, i had made an error and bought the incorrect set for a present. They went above and beyond to help me.

January 13, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Experience was very good

Experience was very good, Suzanne was very friendly and got me the scent I needed. Was very helpful and noticed i was a student and put through a student discount. Amazing service!

January 13, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I would like to thank the lovely layla…

I would like to thank the lovely layla may who served me today. Nothing was too much trouble and I was served with a smile. I will certainly be back again.

January 4, 2026
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Suzanne and Evan went above and beyond…

Suzanne and Evan went above and beyond to provide excellent customer service. So helpful with big smiles! I was very happy with my purchaces and discounts! Thank you guys!

December 17, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

the best nicest staff ever evan and…

the best nicest staff ever evan and suzanne had the nicest approach towards me

December 11, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Evan the best wrapper in the company

Evan the best wrapper in the company. Love my present.
Susanne gave the best company. Enjoyed getting my Christmas cheer

December 11, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Your website is very easy to navigate

Your website is very easy to navigate. Massive selection to choose from. Found exactly what I was looking for.
Straight forward, easy payment and checkout.
Chose the gift box for an extra €3.00 with ' the perfume shop' signature red tissue paper and black gift box which only leaves me to put the gift tag on it. Looks great.
Very fast delivery too.

November 27, 2025
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Great price

Great price

November 17, 2025
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Quintessentially Fabulous

Fast service
Product availability
Cost effective

November 8, 2025
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Rated 5 out of 5 stars

Great experience in the perfume shop in…

Great experience in the perfume shop in newbridge. Suzanne was especially helpful in helping us find gifts for christmas.

November 13, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Was in today and was assisted by a…

Was in today and was assisted by a young lady Zara. She was amazing very kind and helpful.all her suggestions were exactly what I was looking for.the team in Newbridge is the best

October 26, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Annmarie and Suzanne🙂

Annmarie and Suzanne were brilliant, they attended to me in a organised and quick manor, I was so satisfied with the service they provided. Thank you girls❤️

October 14, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very quick delivery 10/10

September 29, 2025
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Thanks Annmarie and Olivia

I'm extremely happy with the service from Annmarie and Olivia in the Newbridge branch. They were both lovely to deal with and helped me with my online order. They also wrapped the purchase I made for my nephew using a personalised ribbon...I'm looking forward to giving it to him.

October 1, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Anne Marie in the newbridge store was…

Anne Marie in the newbridge store was so helpful and lovely to deal with she made our choice painless

September 27, 2025
Unprompted review
The Perfume Shop - Newbridge 171 logo

Reply from The Perfume Shop - Newbridge 171

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

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