Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)
Company replied
Kiosk 6, Whitewater Shopping Centre, W12 D268 NEWBRIDGE, IE
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Anne Marie helped us today and was very friendly. She helped us with prices and was incredibly generous. Definitely recommend coming here :)
Company replied
Customer service is amazing. All the workers are so kind and are really helpful and give great tips when it comes to fragrances and perfumes. Great prices and is my go- to number 1 shop for fragrances... See more
Company replied
Suzanne from the Newbridge store was nothing short of spectacular. She was incredibly patient and kind and all of her added finishing touches made purchasing a 75th birthday gift for my grandmother so... See more
Company replied
Hit and miss with the staff. First experience was bad during busy Christmas period but last experience was amazing. She went out of her way to explain savings and provided free gift. My advice is go w... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosk 6, Whitewater Shopping Centre, W12 D268, NEWBRIDGE, Ireland
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Thanks to Anne Marie from the newbridge store who helped us today gave super friendly service and helped with everything we needed.

Reply from The Perfume Shop - Newbridge 171
Anne-Marie in the Newbridge store was extremely helpful and even wrapped the perfume set as it was a gift. Excellent service.

Reply from The Perfume Shop - Newbridge 171
Olivia was absolutely brilliant and very knowledgeable at her job will definitely be returning..👌👍

Reply from The Perfume Shop - Newbridge 171
Thanks Olivia and jade for serving such a nice perfume it was my pleasure to meet such funny girls 🤞🏾😘😘😘❤️

Reply from The Perfume Shop - Newbridge 171
Suzanne & Mags where extremely help with a purchase I made before Christmas, i had made an error and bought the incorrect set for a present. They went above and beyond to help me.

Reply from The Perfume Shop - Newbridge 171
Experience was very good, Suzanne was very friendly and got me the scent I needed. Was very helpful and noticed i was a student and put through a student discount. Amazing service!

Reply from The Perfume Shop - Newbridge 171
I would like to thank the lovely layla may who served me today. Nothing was too much trouble and I was served with a smile. I will certainly be back again.

Reply from The Perfume Shop - Newbridge 171
Suzanne and Evan went above and beyond to provide excellent customer service. So helpful with big smiles! I was very happy with my purchaces and discounts! Thank you guys!

Reply from The Perfume Shop - Newbridge 171
Staff very very friendly and helpful especially Evan and Annmaire thank you for all your help & recommendations.

Reply from The Perfume Shop - Newbridge 171
the best nicest staff ever evan and suzanne had the nicest approach towards me

Reply from The Perfume Shop - Newbridge 171
Evan the best wrapper in the company. Love my present.
Susanne gave the best company. Enjoyed getting my Christmas cheer

Reply from The Perfume Shop - Newbridge 171
Your website is very easy to navigate. Massive selection to choose from. Found exactly what I was looking for.
Straight forward, easy payment and checkout.
Chose the gift box for an extra €3.00 with ' the perfume shop' signature red tissue paper and black gift box which only leaves me to put the gift tag on it. Looks great.
Very fast delivery too.

Reply from The Perfume Shop - Newbridge 171

Reply from The Perfume Shop - Newbridge 171
Great experience in the perfume shop in newbridge. Suzanne was especially helpful in helping us find gifts for christmas.

Reply from The Perfume Shop - Newbridge 171
Was in today and was assisted by a young lady Zara. She was amazing very kind and helpful.all her suggestions were exactly what I was looking for.the team in Newbridge is the best

Reply from The Perfume Shop - Newbridge 171
Annmarie and Suzanne were brilliant, they attended to me in a organised and quick manor, I was so satisfied with the service they provided. Thank you girls❤️

Reply from The Perfume Shop - Newbridge 171
I'm extremely happy with the service from Annmarie and Olivia in the Newbridge branch. They were both lovely to deal with and helped me with my online order. They also wrapped the purchase I made for my nephew using a personalised ribbon...I'm looking forward to giving it to him.

Reply from The Perfume Shop - Newbridge 171
Anne Marie in the newbridge store was so helpful and lovely to deal with she made our choice painless

Reply from The Perfume Shop - Newbridge 171
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