The Perfume Shop - Perth 47 Reviews 

141
TrustScore 5 out of 5

4.9

Unit 40, St. John�s Centre, PH1 4UX PERTH, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... See more

Company replied

Rated 5 out of 5 stars

Popped into the perfume shop perth today and was served by the lovely Naila, she was so helpful and full of good banter that made our experience so much fun such a lovely lady 🥰

Company replied

Rated 5 out of 5 stars

Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... See more

Company replied

Rated 4 out of 5 stars

Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 40, St. John�s Centre, PH1 4UX, PERTH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

34,336 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to navigate the site and…

Very easy to navigate the site and payment methods good choice and a very fast delivery excellent and a great price

May 20, 2025
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Absolutely amazing service from naila

Absolutely amazing service from naila , gift wrapped made my life very easy will definitely be back

May 14, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Perth store with Chloe …

Shopped in the Perth store today and was served by Chloe. She was a great help and finding me a new scent. I was stuck on the same one for years and she gave me a choice of three. The most unexpected scent was my favourite! I will definitely return, perfect service.

May 9, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.

Kind regards,
The Perfume Shop

Rated 5 out of 5 stars

Chloe and Debbie were excellent staff

Chloe and Debbie were excellent staff

April 30, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Naila was great

Naila was great, really helped choosing a perfume.

April 20, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Wonderful service

Morven and Debbie helped me choose exactly what I was looking for. They are knowledgable and extremely helpful using a lot of lovely fragrance samples. I also received discount and would recommend buying from here.

April 18, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Naila was absolutely amazing and very…

Naila was absolutely amazing and very helpful!! Chloe & Lynn were smiling in the background

April 15, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Went in today and as a typical man…

Went in today and as a typical man buying for my wife I was a tad clueless. Chloe couldn’t have helped out more. Amazing service and lots of wonderful advice on new scents and what’s would be a best choice of gift …

April 14, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Naila and chloe were amazing with…

Naila and chloe were amazing with helping me get a birthday gift amazing customer service

April 14, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Thank you very much Naila

Thank you very much Naila, I am buying from the store and not online because of you ❤️ each time you make me feel special and important 👏🙌

April 13, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Debbie and Naila are extremely helpful…

Debbie and Naila are extremely helpful and courteous. It is a pleasure going into the store.

April 13, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Very friendly and helpful lady Naila…

Very friendly and helpful lady Naila made a great shopping experience

April 13, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Birthday gift shopping

Went in today to buy my husband a birthday gift. Came in completely unsure of what I was looking for. Debbie was welcoming and took her time showing me different fragrances. We picked one together and I couldn’t have been happier with the choice. Thank you Perth Perfume shop for having such wonderful staff.

April 13, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Perth store Scotland St

Perth store Scotland St. John’s centre

Well… what an experience I had in tps today, I like to go in and get the little pods to try different perfumes to see what lingers etc as you do, I was served today by a lovely lady called Debbie and another lady called naila what an absolute crack we had the most down to earth funny ladies they went above and beyond and no matter how many perfumes I wanted to smell test or buy they were more than happy to help. I was in the shop for maybe 15/20 minutes and what a pleasant experience it was. They deserve some recognition for the work they do. Thank you again ladies for the help will be back in soon

April 2, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

We're so happy to hear about your positive experience at our store! It's wonderful to know that you had such a great time trying out different perfumes and that Debbie and Naila made your visit so enjoyable. We appreciate you taking the time to share your feedback and recognise their hard work. We're thrilled that you had a pleasant experience and we look forward to welcoming you back soon.

Best regards,
Jasmyn

Rated 5 out of 5 stars

Great service

I visited the Perth shop on the 4th February and the two staff members could not have been more helpful. As an older male and having made a mistake in a purchase in another perfume shop the staff kept me right. So happy buyer, happy wife

February 4, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

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