Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was... See more
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Location
Switch locationUnit NC5, 78 Merseyway Centre, SK1 1PL STOCKPORT, GB
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See what reviewers are saying
Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she sig... See more
Company replied
Absolutely a pleasure to shop in Merseyway . Excellent customer service from both the young man & lady. They alway remember me when I return to purchase a gift. Helpful with suggestions. T... See more
Company replied
Only popped in on the off chance and glad we did! Chantelle was so lovely & very welcoming. Travis was so helpful and didn’t mind helping us choose between 6 aftershaves! He was great for sharing hi... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit NC5, 78 Merseyway Centre, SK1 1PL, STOCKPORT, United Kingdom
4.8
Excellent
67 reviews
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Everything!
June 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service and good…
Great customer service and good knowledge of the product that i wanted and other products
June 11, 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very knowledgeable
Chantelle was very knowledgeable. Have been trying to chase down an old Dior perfume for years - no luck at John Lewis or on line. We found out it was only available abroad. She gave me full details and I managed to purchase in Malta.
Really helpful. Thank you Chantelle.
April 23, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess at Stockport branch was so…
Jess at Stockport branch was so friendly and helpful, couldn’t do enough!
April 18, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service!
They had very good customer service and made sure we had a fantastic experience.
April 4, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service and staff very…
Great customer service and staff very helpful with getting the right perfume
March 15, 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visit the perfume shop in merseyway…
I visit the perfume shop in merseyway stockport on a regular basis, the staff are always polite and happy to help and go above and beyond. I never go away disappointed with my products
February 27, 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant Izzy was extremely…
The sales assistant Izzy was extremely friendly & helpful , i use the shop often but it was nice to have a friendly smiley assistant for a change .
February 10, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service. Very helpful the perfume I wanted was out of stock so she got it delivered to me free the next day as I buy it all the time.
January 23, 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess I think was her name she was very…
Jess I think was her name she was very helpful and polite and really made our whole experience lovely and one we would want to repeat thank you x
February 3, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Awesome customer service
Awesome customer service, they really looked after me to find the right gift for my wife's birthday. Thank you Jess and Tammy!!
February 1, 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service - Rehad @ Stockport
I had a fantastic experience at the Perfume Shop in Stockport thanks to Rehad. He was friendly, knowledgeable, and truly took the time to understand what I was looking for. Rehad helped me choose the perfect birthday gift for my mum — something she absolutely loved! His recommendations were spot on, and his service made the whole experience easy and enjoyable. Highly recommend Rehad and the team at the Stockport Perfume Shop!
December 29, 2025
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
The lady was very helpful and polite
December 18, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Rehad was very helpful again he is so…
Rehad was very helpful again he is so nice always putting smiles on peoples faces. He helped my blind mum when I wasn’t there. to help even when u see him out and about he still he such a lovely person he is one of my favourite people in that branch well done Rehad and he gave me some free samples well done Rehad
December 28, 2025
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
The staff were very friendly and happy…
The staff were very friendly and happy to help ù
December 14, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Absolutely amazing staff in Stockport…
Absolutely amazing staff in Stockport helped me in every way:)
December 3, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your 5* feedback!
The Perfume Shop
It was easy to order it on line and it…
It was easy to order it on line and it was quick delivery in perfect condition
December 6, 2025
Reply from The Perfume Shop - Stockport 291
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Quick helpful service
December 11, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Went to the perfume shop in Stockport…
Went to the perfume shop in Stockport today the 13/12/2025 with my granddaughter Julie the manager was absolutely fantastic her customer service skills absolutely fantastic made us feel so special would highly recommend this is now our new go to perfume shop Julie wrapped our gifts absolutely beautiful thank you so much Julie for our wonderful service
December 13, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
A gem definitely worth a visit
Customer service was excellent and she sourced and ordered the perfume we wanted. She also introduced to the reward scheme which we will certainly be using. The package arrived safely by post on the agreed date
December 2, 2025
Reply from The Perfume Shop - Stockport 291
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
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