The Perfume Shop - Stockport 291 Reviews 

71
TrustScore 5 out of 5

4.9

Unit NC5, 78 Merseyway Centre, SK1 1PL STOCKPORT, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I shopped I chose you delivered I bought the aftershave for someone and they were made up it was gift wrapped and delivered earlier than expected

Company replied

Rated 5 out of 5 stars

Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was... See more

Company replied

Rated 5 out of 5 stars

Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she sig... See more

Company replied

Rated 5 out of 5 stars

Absolutely a pleasure to shop in Merseyway . Excellent customer service from both the young man & lady. They alway remember me when I return to purchase a gift. Helpful with suggestions. T... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit NC5, 78 Merseyway Centre, SK1 1PL, STOCKPORT, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

35,954 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Amazing experience, always great to be here, and always sorting me out, Rehad takes him time time find my best fragrance for me best in the game, Rehad what makes the perfume shop. Julie was very polite as well great service

September 13, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Tammy and Rehad were super helpful and…

Tammy and Rehad were super helpful and the prices very good! Will be going back to add to my collection :)

August 23, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Always a positive experience

Rehad always ensures I have a positive experience which is why I always go to the perfume shop in Stockport because of the top tier customer service and the welcoming vibe he gives to customers. Always makes an effort to find the best scent for me whether it is for myself or a gift for someone else.

August 21, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Very good value and excellent delivery

Very good value and excellent delivery

August 14, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Good service

Good service. Friendly helpful staff

August 6, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

I visited the perfume shop Merseyway…

I visited the perfume shop Merseyway Stockport on Wednesday. Your staff member Rehad very polite and helpful. I want to buy perfume for my son and he helps me. 1 in million staff.

August 6, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Amazing staff

Only popped in on the off chance and glad we did! Chantelle was so lovely & very welcoming. Travis was so helpful and didn’t mind helping us choose between 6 aftershaves! He was great for sharing his personal recommendations and really helped us narrow it down to our 2 faves!

Thanks so much guys, 2 top employees!

August 2, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Always shop in perfume shop I shop in…

Always shop in perfume shop I shop in your Stockport branch staff there are really helpful and know a lot about what there doing an what my needs are

July 2, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Rated 5 out of 5 stars

We visited the Stockport branch with…

We visited the Stockport branch with Julie
She was incredibly helpful and patient.
She took her time to guide us through a range of perfumes and really listened to what we wanted.
Great service

June 16, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, I also loved the sample bottles 🥰❤️

May 31, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fantastic customer service

I'd bought the wrong scent and I went to exchange it but it wasn't in Stockport. They ordered it for me , it was delivered to my house within 3 days .
Thankyou for going above and beyond

June 5, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Products are excellent. The staff can't do enough for you. The manager Julie goes above and beyond to help you. (Stockport Branch)

May 16, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Excellent service

Went into the store this afternoon and the young gentleman that served us was very friendly and extremley helpful. Would definately get my frangrances from there again.

May 24, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Credit to your company outstanding…

Credit to your company outstanding service from tammie today never left a review but was honestly so shocked at her level of customer service I had to leave a comment
WOW !
at Stockport mall facing primark

May 21, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services, Julie the manager is amazing and nothing is ever too much trouble. All the staff are so helpful and you never feel under pressure to make a purchase, highly recommend a visit to this Stockport store. The staff are always happy and smiling.

May 16, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The service I received from Julie in…

The service I received from Julie in the Stockport shop was outstanding . Great customer service was a pleasure to shop there . She couldn’t do enough was so helpful when I was choosing gifts and a great support for any customer shopping in the shop .will definitely recommend the shop and service thank you

May 14, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Fast service

Fast service, great price

May 8, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Thank you for your positive review!

The Perfume Shop.

Rated 5 out of 5 stars

Out of stock.....not a problem!

Called in the shop but my perfume wasn't in stock so the lady offered to order it for me and have it delivered to my home plus 20% off, it arrived in 2days. What's not to like!

April 13, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Shop assistant Farha was really helpful in helping me choose the right purfume for my Wife. Will be back there soon

April 16, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

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