The Perfume Shop - Stockport 291 Reviews 

71
TrustScore 5 out of 5

4.9

Unit NC5, 78 Merseyway Centre, SK1 1PL STOCKPORT, GB


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Rated 5 out of 5 stars

I shopped I chose you delivered I bought the aftershave for someone and they were made up it was gift wrapped and delivered earlier than expected

Rated 5 out of 5 stars

Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was... See more

Company replied

Rated 5 out of 5 stars

Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she sig... See more

Company replied

Rated 5 out of 5 stars

Absolutely a pleasure to shop in Merseyway . Excellent customer service from both the young man & lady. They alway remember me when I return to purchase a gift. Helpful with suggestions. T... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit NC5, 78 Merseyway Centre, SK1 1PL, STOCKPORT, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

35,872 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick helpful service

December 11, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Went to the perfume shop in Stockport…

Went to the perfume shop in Stockport today the 13/12/2025 with my granddaughter Julie the manager was absolutely fantastic her customer service skills absolutely fantastic made us feel so special would highly recommend this is now our new go to perfume shop Julie wrapped our gifts absolutely beautiful thank you so much Julie for our wonderful service

December 13, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

A gem definitely worth a visit

Customer service was excellent and she sourced and ordered the perfume we wanted. She also introduced to the reward scheme which we will certainly be using. The package arrived safely by post on the agreed date

December 2, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Excellent company.

I’ve bought numerous items from them and they are very good company to deal with. On there app on line and in store there staff are very helpful and friendly. If you register with them through their app you also collect points I’ve always dealt with them and I’ve always received my items when using their app, I wouldn’t deal with anyone else. Very happy customer.

June 10, 2025
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Reply from The Perfume Shop - Stockport 291

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Rated 5 out of 5 stars

Bessie is a good asset to the team wow!!

Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was so impressed. I’ve not seen customer service like this in a while. I would definitely recommend management taking her on full time being only a Christmas temp. Thank you Bessie 🩷

November 29, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great prices and quick delivery

Great prices and quick delivery. Love the Perfume shop. Shame that my local shop closed and now have to buy online though.

November 24, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Lovely members of staff

Lovely members of staff, very helpful.

November 7, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Went above and beyond to order a…

Went above and beyond to order a perfume I needed for a birthday and managed to get it on time

November 6, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Absolutely a pleasure to shop in…

Absolutely a pleasure to shop in Merseyway .
Excellent customer service from both the young man & lady.
They alway remember me when I return to purchase a gift.
Helpful with suggestions.
They wrap my gifts beautiful & print off my personal ribbon.
I have worked with the industry myself. So I appreciate this special attention to detail.
I would never go anywhere else.
Thankyou so much both you ! It is always makes instore shopping a pleasure.
You both are the reason I do not shop online.
The store is so organised with tempting displays.
I shall be back for my Christmas gift sets .

Many thanks your amazing.

November 13, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

What A Saving!!

I visited TPS yesterday with my partner and I was given a massive saving on CD SAUVAGE Elixir (over forty pounds!!) against the SAME product at Boots a couple of minutes away!! Not only that though...I was served by Julie, the manager, and her service and professionalm and customer service was second to none, and she told me about up and coming special offers, I shall be back!!

September 27, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

Went in looking for a gift for my mom’s…

Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she signed me up to the VIP rewards programme so I can get points and discounts!
Also after her guidance and suggestion I’ve found my next perfume which smells insane! So thank you and you’ve definitely got a repeat customer in me

September 24, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

Julie was wonderful she was so helpful…

Julie was wonderful she was so helpful and attentive. Nothing was to much trouble she was more than happy to help us. Lovely service lovely women

September 27, 2025
Unprompted review
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Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Rated 5 out of 5 stars

Aftershave

Great service very knowledgeable and friendly suggestion the loyalty card which i got 👌

September 19, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Very fast & very efficient service

Very fast & very efficient service, very helpful staff, thank you,👍

September 19, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Amazing customer service from Relud

When we went into the perfume shop in Stockport Relud was super helpful. He noticed us shopping for men’s aftershave and recommend some new scents they had just got in. He got testers and wrote the name of each on these and gave us his favourite. He went through the different ml bottles and the gift sets available to help get us the best deal for what we needed. We ended up leaving with what we came for plus more thanks to his amazing customer service. I would definitely get more perfumes/aftershaves from here and would love to be served from him again. Very professional, knowledgeable and went the extra mile for his customer service

September 12, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

vanilla perfume

went into store today looking for a vanilla perfume and rehad catered to every need.. helped me smell several different perfumes till i found the one i liked and also didn’t get irritated by how long i took🤣

September 13, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Rihad helped us find the right perfume…

Rihad helped us find the right perfume and shown us lots of different ones to find the right one!
Great customer service!

September 13, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

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