The Perfume Shop - Stockport 291 Reviews 

71
TrustScore 5 out of 5

4.9

Unit NC5, 78 Merseyway Centre, SK1 1PL STOCKPORT, GB


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Rated 5 out of 5 stars

I shopped I chose you delivered I bought the aftershave for someone and they were made up it was gift wrapped and delivered earlier than expected

Company replied

Rated 5 out of 5 stars

Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was... See more

Company replied

Rated 5 out of 5 stars

Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she sig... See more

Company replied

Rated 5 out of 5 stars

Absolutely a pleasure to shop in Merseyway . Excellent customer service from both the young man & lady. They alway remember me when I return to purchase a gift. Helpful with suggestions. T... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit NC5, 78 Merseyway Centre, SK1 1PL, STOCKPORT, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

35,954 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good and gave discount

April 10, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Reuad was a massive help!

April 9, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hello,

We're so glad to hear that Reuad was able to assist you! We really appreciate your kind words and feedback.

Kind regards,
Jasmyn

Rated 5 out of 5 stars

Julie served me and she was excellent I…

Julie served me and she was excellent I will definitely recommend perfume shop it's allot cheaper then another fragrance shops and the service was on point five stars .

April 4, 2025
Unprompted review
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hello,

We are so happy to hear that you had a positive experience with us! We strive to provide our customers with excellent service and affordable prices. We are thrilled that Julie was able to help you find what you were looking for. We appreciate your kind words and will be sure to pass them along to Julie.

Best wishes,
Jasmyn

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff

March 20, 2025
The Perfume Shop - Stockport 291 logo

Reply from The Perfume Shop - Stockport 291

Hello,

Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Perfume Gift Purchased

Myself and my daughter went into The Perfume Shop in Stockport yesterday, Saturday 22 Feb 2025. My daughter was looking for a birthday gift for her friend's birthday. We were greeted by a very polite, lovely young man called Travis. He served us really well, he knew his stuff and we had joke about enjoying wrapping up. He gift wrapped the perfume and gave us a discount and was overall a very pleasant experience. Well done Travis, keep up the good work. It was lovely to meet you and we will be back to see you soon. His Manager, Julie, was equally as lovely and it was a lovely experience shopping in the store, from Julie & Holly :)

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and helpful staff

Amazing and helpful staff, also friendly and willing to help me pick out the best fragrances. Amazing offers and deals on all the time

January 31, 2025
Unprompted review

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