We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
Unit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Company replied
Emma Emma Emma Just remember the name and she will sort you out. A phenomenal employee who warmly tells you what is right for you and explains you in a way so you choose the right fragrance for yourse... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
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Reply from The Perfume Shop - Uxbridge 83
The staff was the best help me decided different ones cheaper option they don’t just want you to spend all your money there life savers thank you Beula and Emma was the best

Reply from The Perfume Shop - Uxbridge 83
Excellent customer service by Ayesha. She is calm, helpful and knowledgeable.

Reply from The Perfume Shop - Uxbridge 83
Had a great time picking out a perfume for me. Ema was especially helpful.

Reply from The Perfume Shop - Uxbridge 83
Ema is really good at making me spend mine money when im here. I like it though* winks

Reply from The Perfume Shop - Uxbridge 83
Ayesha was very polite, good customer service and help me pick what perfume

Reply from The Perfume Shop - Uxbridge 83
I visited the Uxbridge store on Saturday 21st of February 2026 and Ema helped me massively with ordering a perfume that I wanted. Your willingness to support me and her guidance on how to navigate through my mobile made me feel understood and valued as a customer.
Thank you Ema.

Reply from The Perfume Shop - Uxbridge 83
The service was great and the 2 ladies where very helpful and even wrapped our gift for us. Thank you perfume shop uxbridge

Reply from The Perfume Shop - Uxbridge 83
I would like to say Ayesha was a wonderful saleswoman, very polite and professional and if she didn’t let us go she would have convinced me to become a stakeholder.

Reply from The Perfume Shop - Uxbridge 83
the woman was very helpfull and went out of her way to get me what I was looking for

Reply from The Perfume Shop - Uxbridge 83
Young girl worked on Sunday was very knowledgeable and helpful. She went extra mile to helped us to choose the perfume we were after. She is a credit to the brand.
Thank you.

Reply from The Perfume Shop - Uxbridge 83
Best service, perfect ideas for gift hampers, Ema is amazing, best service ever had.

Reply from The Perfume Shop - Uxbridge 83
Ema from Uxbridge perfume shop was very helpful letting us try the new scents that we requested. She was extremely friendly and customer service was great

Reply from The Perfume Shop - Uxbridge 83
Ema who served us was amazing. Friendly and helpful and nothing was too much trouble.

Reply from The Perfume Shop - Uxbridge 83
The staff member adshaya was very helpful and allowed me time to decide on which scent to use. Overall excellent experience with the store. Thank you.

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
A massive THANK YOU to Beula who spent her time to explain the perfumes I was looking at. She was very patient and helped me to find the perfume I use to wear as a teenager :) lovely memories and a lovely lady. Made my day. Thank you so much 😊

Reply from The Perfume Shop - Uxbridge 83
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