Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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See what reviewers are saying
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
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A massive THANK YOU to Beula who spent…
A massive THANK YOU to Beula who spent her time to explain the perfumes I was looking at. She was very patient and helped me to find the perfume I use to wear as a teenager :) lovely memories and a lovely lady. Made my day. Thank you so much 😊

Reply from The Perfume Shop - Uxbridge 83
I had such a great experience with…
I had such a great experience with Beula! She was absolutely amazing — so friendly, knowledgeable, and helpful throughout. She helped me find not one, but two incredible new perfumes to add to my collection. I really appreciated her patience and genuine passion for helping me choose the right scents. Couldn’t recommend her enough — thank you, Beula!

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Excellent and stress free service from…
Excellent and stress free service from Beula, who gave me a great deal on an aftershave. Thank you

Reply from The Perfume Shop - Uxbridge 83
Great assistance by Beula
Great assistance by Beula. Very friendly with great knowledge of fragrance.

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Amber was very very good
Amber was very very good! Im really with her customer service she guided very well to pick the right perfumes! Shes the best!

Reply from The Perfume Shop - Uxbridge 83
Great customer service, amazing advice
Beula was so welcoming went above and beyond. Well informed advice. More than happy to help great asset to the company.

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Amazing service by Beula at Uxbridge…
Amazing service by Beula at Uxbridge store. Brilliant product knowledge and service with a smile.

Reply from The Perfume Shop - Uxbridge 83
Ayesha was very kind and polite
Ayesha was very kind and polite! She helped me find the perfect gift for my anniversary. Ayesha also gift wrapped the fragrance beautifully! Thank you so much Ayesha

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Extremely helpful staff member served…
Extremely helpful staff member served us.

Reply from The Perfume Shop - Uxbridge 83
I had a lovely experience at Uxbridge…
I had a lovely experience at Uxbridge Perfume shop.
Ema was really helpful and made us take the right call. Would love to visit again!

Reply from The Perfume Shop - Uxbridge 83
I bought 2 perfumes from the perfume…
I bought 2 perfumes from the perfume shop and Ema helped us to choose the best perfume according to our taste, she is really helpful and nice. Will visit soon.

Reply from The Perfume Shop - Uxbridge 83
The Perfume Shop Uxbridge…
Ema was really helpful today when we purchased a couple of perfumes.

Reply from The Perfume Shop - Uxbridge 83
Thank you so much Ema for your lovely…
Thank you so much Ema for your lovely service!

Reply from The Perfume Shop - Uxbridge 83
It was quick and easy
It was quick and easy, and they knew all about what the perfumes were.

Reply from The Perfume Shop - Uxbridge 83
Ema was friendly and efficient
Ema was friendly and efficient, great service.

Reply from The Perfume Shop - Uxbridge 83
Very helpful with choosing different…
Very helpful with choosing different perfumes

Reply from The Perfume Shop - Uxbridge 83
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