Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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See what reviewers are saying
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
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Lovely service
Ema, was amazing and helpful and patient with my decision making.

Reply from The Perfume Shop - Uxbridge 83
The girls that served me were very…
The girls that served me were very lovely and helpful x

Reply from The Perfume Shop - Uxbridge 83
I ordered teo perfumes from your shop…
I ordered teo perfumes from your shop both dior for eedding even tgir bride and groom and told then to engrave and they did 1 bottle engrave on front and the bride one on back of bottle whcih makes it useless for me i wanted them for wedding film to show both bottles with bride groon weddi g date ruined imp rvent

Reply from The Perfume Shop - Uxbridge 83
Wr had a lovely experience
Wr had a lovely experience. Beula showed us a lots of options with patience and a lovely smile. Wish her all the best and keep being kind.

Reply from The Perfume Shop - Uxbridge 83
Great service at Uxbridge form Ayesha
Great service at Uxbridge form Ayesha, got a lovely gift perfume for my daughter and a treat for me and she gift wrapped it nicely
Thank you!
Fara

Reply from The Perfume Shop - Uxbridge 83
Loved the experience and the service…
Loved the experience and the service was very good by ayesha

Reply from The Perfume Shop - Uxbridge 83
Had an amazing customer service by Ema…
Had an amazing customer service by Ema in The Chimes, she was amazing and I am sure to come back for more shopping because of her.

Reply from The Perfume Shop - Uxbridge 83
Very helpful and lovely staff.

Reply from The Perfume Shop - Uxbridge 83
There's always a great deal
There's always a great deal. Very well trained staff.

Reply from The Perfume Shop - Uxbridge 83
Recently we visited Uxbridge branch to…
Recently we visited Uxbridge branch to buy my friend a birthday present. Ema helped choose one which I really liked. Great customer support.

Reply from The Perfume Shop - Uxbridge 83
Sweet Amber
Thanks to Amber for excellent customer service and recommendation

Reply from The Perfume Shop - Uxbridge 83
Customer service top notch
Customer service top notch. I ended buying more than what I cane in for. Excellent product knowledge and very helpful. Happy customer today

Reply from The Perfume Shop - Uxbridge 83
Abi is excellent
Abi is excellent. Her customer service is great and she has a lovely energy

Reply from The Perfume Shop - Uxbridge 83
I was served by beula who was very…
I was served by beula who was very helpful.

Reply from The Perfume Shop - Uxbridge 83
Ema has been very kind and she…
Ema has been very kind and she understood quickly what i wanted, and i am happy to come again and buy my perfume from the Perfume Shop

Reply from The Perfume Shop - Uxbridge 83
My card was playing up and Ema was very…
My card was playing up and Ema was very patient with me and reassured me. Great service from her

Reply from The Perfume Shop - Uxbridge 83
Ayesha was so helpful in helping me…
Ayesha was so helpful in helping me find a perfume to my specifications. She made it easy and offered a discount too. Definitely worth it. Would recommend The Perfume Shop to everyone as they have a great selection.

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
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