Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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See what reviewers are saying
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
4.9
Excellent
256 reviews
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Great Assistance by Amber at TPS
Today Amber assisted me in TPS the Chimes branch and she was so great and helping. She suggested me good perfumes and helped me to decide. She is a great sales person and her customer service skills are too good she communicates well and understand the customer background. You are lucky to have her.
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
We're so happy to hear about the great assistance you received during your recent visit. We appreciate your kind words and are glad you enjoyed your experience!
The Perfume Shop
Nice experience
Ema was incredibly helpful! She was so patient and really listened to what I was looking for, which made choosing a perfume for my wife an absolute breeze. I'm really grateful for her excellent assistance.
July 5, 2025
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ema recognised me very quickly
Ema recognised me very quickly
Her customer service is amazing
5 star👍
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Great service!
Been into chimes Uxbridge branch today and was served by Beula. She was very knowledgeable with what I might like and kept within my budget. Came out with 2 new fragrances very happy!
Thank you
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Beula was very helpful helping choose a…
Beula was very helpful helping choose a perfume and didn’t mind us talking and discussing on which one to get.
She also made it clear what deals and discounts are available which is always appreciated.
July 2, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
They didn’t make us smell the whole…
They didn’t make us smell the whole shop and gave us good fragrances to smell my husbands picky as well and they didn’t get annoyed they were still helpful and we ended up buying 2 ladies fragrances and two men’s. The names of the girls Beula and Ema. They were lovely
June 27, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Ema was very helpful today she took her…
Ema was very helpful today she took her time to help me and my wife pick out 2 perfumes. Thank you Ema
June 27, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Beula was helpful honest and happy
Beula was helpful honest and happy, great asset for your company!
June 23, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Excellent customer service
I was served by Ema at The perfume shop, she provided excellent customer service and helped us choose perfume.
June 13, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Lovely service from Beula
Lovely service from Beula. Was very kind and informative and was very helpful was with us and had a great attitude towards. She was a lovely sales person and is great at her job. Greeted us with grace and said ‘Eid Mubarak’.
June 6, 2025
Unprompted review
EMA WAS AMAZING AND FANTASIC....SHE US…
EMA WAS AMAZING AND FANTASIC....GOOD CUSTOMER SERVICES....
June 6, 2025
Unprompted review
Ema is amazing!
Ema is amazing. Very knowledgable and went above and beyond the gift we were looking to buy. Great customer service and attention to detail.
May 31, 2025
Unprompted review
Best price and there is always 20%…
Best price and there is always 20% discount. Very happy with the kind and polite staff member Ema. Amazing shop and recommended to everyone.
May 26, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Customer Service
The range at the store was great. It was a little difficult to make my choices. Thanks to Tina for her patience and suggestions! She was very helpful.
May 24, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Tina was very kind and patient and…
Tina was very kind and patient and helpful. She made it clear and easy to select what I exactly want.
May 24, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great shop and amazing prices
Great shop and amazing prices! I’ve been buying a lot of perfumes from this place. The staff are super friendly, and every time I look for Ema, she’s always smiling, approachable, and quick to recommend the perfect perfume. She also wraps everything beautifully and with real attention to detail.
Overall, amazing service!
May 23, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
It arrived before due date
It arrived before due date, came in very secure packaging.
Communication was true.
May 18, 2025
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Abiram I had a great experience
Abiram I had a great experience, she’s sweet and has a good customer service.❣️
May 21, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Served by Ema
Served by Ema - excellent customer service would recommend!
May 18, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Thank you for your positive review!
The Perfume Shop.
I had really good experience even…
I had really good experience even though it was my first purchase. Ema was very helpful in assisting me. I really enjoyed my visit there .
May 17, 2025
Unprompted review
Reply from The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
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