Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... See more
Location
Switch locationUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
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See what reviewers are saying
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... See more
Company replied
We went to perfume shop to shop for my friends and i met with staff lady named Ayesha she was very calm and she explained everything with patience and respect. Made us very comfortable and it was a gr... See more
Company replied
Always good deals available for members. Most of the time they will beat competition offer but most importantly they have good knowledge and always advise on point
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, United Kingdom
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The best service and experience
The best service and experience from Ema. Recommend to all

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
Nice customer service
Nice customer service. Specially thanks to Ema for nice Wrapping and helping in choosing nice perfumes.

Reply from The Perfume Shop - Uxbridge 83
Brilliant service
Ema has been truly wonderful and helpful speaking over phone to my daughter so so impressed xx

Reply from The Perfume Shop - Uxbridge 83
Very helpful and friendly stuff Beula…
Very helpful and friendly stuff Beula gave me a good assistance and helpful advices

Reply from The Perfume Shop - Uxbridge 83
First class service today thank you Ema…
First class service today thank you Ema x

Reply from The Perfume Shop - Uxbridge 83
Tina
Tina was Brilliant service and very informative about the promotions currently they have on. And very helpful with the gift wrapping etc

Reply from The Perfume Shop - Uxbridge 83
Tina uxbridge was amazing and helped me…
Tina uxbridge was amazing and helped me find the right scent for me!!

Reply from The Perfume Shop - Uxbridge 83
Lovely friendly service my Tina always…
Lovely friendly service by Tina today. I always good experience in this store by staff.

Reply from The Perfume Shop - Uxbridge 83
The experience on this shop is great…
The experience on this shop is great always free gift thank you very much and Ema is very nice and helpful thank you

Reply from The Perfume Shop - Uxbridge 83
Quick but professional service
Quick but professional service, Ema made it easy!!!🙂🙂

Reply from The Perfume Shop - Uxbridge 83
Excellent customer service by Ema
Excellent customer service by Ema
Good offers too

Reply from The Perfume Shop - Uxbridge 83
We <3 Ema
Ema is so lovely, kind and helpful.
10/10 service.
Will be back :)

Reply from The Perfume Shop - Uxbridge 83
I went there to buy a gift for a…
I went there to buy a gift for a friend. Amber assisted me. Super kind and helpful. She patiently let me try many fragrances until I decided which one I wanted. Thank you Amber!

Reply from The Perfume Shop - Uxbridge 83
I loved coming inside today and I’m happy with my purchase
I loved coming inside today, i went to the Uxbridge perfume shop and I was very confused which perfume to get however tila helped me decide and was very patient, she gave me good suggestions, she is amazing.

Reply from The Perfume Shop - Uxbridge 83
Great customer service by Tina!

Reply from The Perfume Shop - Uxbridge 83
5 Star Service by Paula
Great Service by Paula, kind, helpful and great customer service. Thank you for your help today and directing me to the cute little gift sets!

Reply from The Perfume Shop - Uxbridge 83
Paula was extremely friendly
Paula was extremely friendly. Kept me laughing the whole time. I really enjoyed my experience. 10/10

Reply from The Perfume Shop - Uxbridge 83
Had a very good experience lovely…
Had a very good experience lovely service

Reply from The Perfume Shop - Uxbridge 83

Reply from The Perfume Shop - Uxbridge 83
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