I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... See more
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See what reviewers are saying
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... See more
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Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... See more
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What I have found is I will get a notice my product is out for delivery and it does not show up that day. Last three deliveries were at least three days past that initial delivery notice. Good news... See more
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Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Canada
- +1-873-300-6088
4.2
Great
358 reviews
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Fast delivery and on time
May 10, 2026
Reply from PetLab Co. - Canada
Hi Susan,
We are thrilled to hear you package has arrived in a fast and timely manner. We know just how important that is when it comes to your dog's supplements. Thanks for sharing your experience.
Regards,
PetLabCo.®
Try it ! It works
I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from licking and skin under the armpits are clear and hair is growing back.
March 16, 2026
Unprompted review
Reply from PetLab Co. - Canada
Hi Kim, we appreciate you sharing this fantastic feedback. We'd love to continue to hear more updates on how your pug is doing. We're here and happy to help.
Best regards,
PetLabCo.®
I love the product
I love the product, the probiotic chews. The subscription delivery works flawlessly and I’m always notified prior to the actual shipment.
May 4, 2026
Reply from PetLab Co. - Canada
Hi Wayne,
We're happy to hear you love the Probiotic Chews! It's great the subscription delivery works so well and that you're notified before shipment. Thanks for being a part of our community!
Regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi Patricia!
Thank you so much for your kind words. We are thrilled the delivery was fast and the product has been great. Please don't hesitate to reach out to us should you need any assistance. We are always happy to help!
Thank you for being a part of our community.
Regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi there!
We appreciate you sharing your experience. We are so happy to hear you have not run into any issues. Please don't hesitate to let us know how we can improve to make this a five-star experience for you and your pup.
Thanks for being a part of our community!
Regards,
PetLabCo.®
I have been using the PetLabCo
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are giving her walking problems, but I am sure it would be so much worse for her if she hadn’t been on this daily supplement. It costs just under $42 a month for her supplement as she takes 1 a day for a dog under 20 pounds (1 container per month). My vet was even very impressed with the ingredients, especially the green lipped mussels, which he says a lot of supplements don’t have in them as it’s a very expensive item to include, but it’s very important for their joint health. Thank you PetLabCo, you’re helping to keep my pug with us longer than I think she otherwise would’ve been able to be
on her own.
April 4, 2026
Reply from PetLab Co. - Canada
Hi there!
Thank you so much for sharing this! Hearing about your pug and how well she’s doing at 15 is incredibly special.
We’re so glad to know the Joint Care Chews have been part of her daily routine for so many years. Thank you for trusting us to be part of her care. We’re wishing you and your sweet girl many more happy moments together.
Regards,
PetLabCo.®
My dog loves this product…
My dog loves this product and her coat and digestion have never been better. Consistency is key
March 28, 2026
Reply from PetLab Co. - Canada
Hi Steven, thank you for taking the time to leave this review. We are glad to hear about how your dog is doing. We'd love to hear about more updates! Please don't hesitate to follow up if you have any questions, concerns or updates!
Best regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi Shirley, thanks for leaving this review! We're glad to hear of your positive experience, this is what we want for all our of customers! Please feel free to reach out to us with any questions, we're always happy to help!
Best regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi Danaivis, thank you so much for taking the time to leave us this feedback. We're happy to hear about the positive shipping and delivery experience. We are happy to help so please feel free to reach out with any questions or concerns!
Best regards,
PetLabCo.®
Delivered on time as originally stated…
Delivered on time as originally stated in emails.
April 25, 2026
Reply from PetLab Co. - Canada
Hi Laurie,
We are so happy to hear your package arrived on time! We understand just how important timely deliveries are when it comes to your pet's supplements. Thank you for sharing your experience with us.
Regards,
PetLabCo.
The delivery person was pleasant and…
The delivery person was pleasant and polite. The package was in excellent shape and I got what I ordered.
April 26, 2026
Reply from PetLab Co. - Canada
Hi Grace,
We are so happy to hear about your positive delivery experience. We are so happy to hear the package was in excellent shape. Thank you for taking the time to share with us.
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hello Francois,
We're happy that our delivery was easy for you and arrived right on time. Providing dependable service is very important to us.
Best Regards,
PetLabCo.
Subscription takes a load off my mind
Delivery always comes on time and my Molly never has to go without her PetLab!!
April 13, 2026
Reply from PetLab Co. - Canada
Hi Dave,
We're so happy to hear that Molly's supplements arrive on time! We appreciate you taking the time to share your positive experience with us.
Best regards,
PetLabCo.®
My dogs love the chews and the itchy…
My dogs love the chews and the itchy ears seam to have stopped. All in all a great experience.
April 13, 2026
Reply from PetLab Co. - Canada
Hi Lynda,
We're happy to hear that your dogs love the chews! It's great to know that they have seen the great benefits of our supplements. We appreciate your positive experience and feedback!
Best regards,
PetLabCo.®
Great company, great products and great people
I’ve had an excellent experience with PetLab Co. from start to finish. Their customer service has been outstanding—any time I needed support with ordering, the team was responsive, helpful, and genuinely kind. More recently, I had to cancel my subscription after re-homing my Beagle, Rooby, and the compassion and understanding they showed during that process meant a lot.
As for the products, they truly deliver. Rooby used to struggle with recurring yeast infections in her ears, and after starting the Probiotic Chews, we saw a significant improvement—they’ve been fantastic ever since.
Great company, great products, and most importantly, great people. I wouldn’t hesitate to recommend them.
April 20, 2026
Unprompted review
Reply from PetLab Co. - Canada
Hi Sharon,
We're so glad to hear that you and Rooby had such a positive experience. It means a lot to us that our team could provide support and compassion during the re-homing process. We appreciate you sharing how our products helped Rooby, and we value your recommendation!
Best regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi Atieh,
We're so happy to hear that you love the product. We appreciate your feedback regarding your dogs and the prompt delivery. Thanks for your support.
Best regards,
PetLabCo.®
Prompt service
Prompt service. Canadian product. Not sure if it is indeed working because Bella is on meds from the vet because of irritated ears and itchy hot spots. Tried cooking for her, adding your product, Wolf Roots powder and oil. She is a cockapoo, highly strung with anxiety. Didn’t do my research because we always have had large dogs. Love her anyway
April 13, 2026
Reply from PetLab Co. - Canada
Hi Nadene,
We appreciate your feedback and are glad our service was prompt. We know how concerning skin issues and anxiety can be for your cockapoo. We hope Bella feels better soon and that our supplements can provide her some comfort alongside her vet's recommendation.
Best regards,
PetLabCo.®
Reply from PetLab Co. - Canada
Hi James,
We appreciate your positive feedback! We are so happy to hear that you were satisfied with our communication and timely delivery. Thank you!
Best regards,
PetLabCo.®
Knowing when my package was going to be…
Knowing when my package was going to be delivered and it arrived in a very timely manner!
April 17, 2026
Reply from PetLab Co. - Canada
Hi Caroyln.
We're happy to hear that you were informed about your delivery and that it arrived promptly! Thank you for sharing your positive experience with us.
Best regards,
PetLabCo.®
Fast
Fast, efficient delivery. I would have gone for the extra bonus offers (as I have done in the past on a few orders) but the shipping bags have not been large enough. I lost three tubs in a shipment that had 6 tubs in the same bag that I normally get 3 delivered in. the bags don't have enough room to seal when they get overloaded. PetLab came good on the missing tubs but it is not an experience I wish to repeat.
April 16, 2026
Reply from PetLab Co. - Canada
Hi Allan, thank you very much for sharing your experience, we will share this feedback with the team. Please feel free to reach out with any questions, as we're always happy to help.
Best regards,
PetLabCo.®
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