I am now on my 4th month and i was not sure if it was going to work BUT i am saying it has controlled my pugs allergies and i am now taking away Apequel. This is huge!! It has stopped my dog from lic... See more
Company replied
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See what reviewers are saying
I have been using the PetLabCo. joint care chew for over five years for my ageing pug. At 15 years old, she is doing great. She does have some degenerative issues not related to joints that are givin... See more
Company replied
Jury is still out on whether the product works (only been 2 wks) but already trying to send me “my next subscription” shipment (despite buying a 3 month supply initially) Tried to change the shipm... See more
Company replied
What I have found is I will get a notice my product is out for delivery and it does not show up that day. Last three deliveries were at least three days past that initial delivery notice. Good news... See more
Company replied
Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
1145 Midland Avenue, M1k 4H2, Toronto, Ontario, Canada
- +1-873-300-6088
4.2
Great
358 reviews
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The delivery is usually here before the email notice.
The delivery was here before the email delivery notice
March 13, 2026
Reply from PetLab Co. - Canada
Hello Linda,
We are happy to hear that your delivery arrived promptly! We appreciate you taking the time to leave us this wonderful feedback.
Best Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hello Ann,
We're happy to hear that our prompt delivery met your needs and ensured you didn't run out of the product. Thank you for your positive feedback!
Best Regards,
PetLabCo.
Orders are done in a timely manner and…
Orders are done in a timely manner and received on time.
March 6, 2026
Reply from PetLab Co. - Canada
Hello Paul,
We're happy to hear that your orders are completed promptly and arrive on time. We appreciate your positive feedback and thank you.
Best Regards,
PetLabCo.
Always on time.
March 5, 2026
Reply from PetLab Co. - Canada
Hello Leeanne,
Thank you for your feedback! We’re glad to hear that your product always arrives on time.
Best Regards,
PetLabCo.
Great products
March 3, 2026
Reply from PetLab Co. - Canada
Hi Cheryl,
Thank you so much for your kind words. We are so happy to hear you are loving our products. Thank you for being a part of our community.
Regards,
PetLabCo.
Always on time.
March 2, 2026
Reply from PetLab Co. - Canada
Hi Jane,
We are thrilled your deliveries are always on time! Thank you so much for sharing your experience and for being a part of our community.
Regards,
PetLabCo.
The email I received from the delivery…
The email I received from the delivery company stated it would arrive by the end of the day. It arrived the next day at 8pm.
March 8, 2026
Reply from PetLab Co. - Canada
Hi Alieda,
Thank you for sharing your experience. We understand just how important timely deliveries are. Thank you for bringing this to our attention.
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi Patty,
We are so happy to hear you received your package on time and that your dogs love it. That is wonderful news. Thank you so much for taking the time to share your experience.
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi there!
We are so happy to hear your order arrived on time. Thank you so much for sharing your experience. We are so glad you are a part of our community.
Regards,
PetLabCo.
The delivery was very quick as usual…
The delivery was very quick as usual and placed neatly at my door.
March 6, 2026
Reply from PetLab Co. - Canada
Hi there!
We are so happy to hear your deliveries have been quick and on time. Thank you so much for sharing your experience. We appreciate you being a part of our community!
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi Indiana!
We are thrilled to hear you are seeing the benefits for your dog. Thank you so much for taking the time to share your experience.
Warm regards,
PetLabCo.
I have just started the first month
I have just started the first month. So far no change.
March 1, 2026
Reply from PetLab Co. - Canada
Hi Faye,
Thank you so much for sharing your experience so far. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Please be sure to keep us updated on your dog's progress.
Warm regards,
PetLabCo.
I love the product and the delivery is…
I love the product and the delivery is reliable.
February 26, 2026
Reply from PetLab Co. - Canada
Hi Lauren,
We are so happy that you love the product and find the delivery reliable. Thank you for sharing your positive experience with us!
Best regards,
PetLabCo.
Excellent customer service
Excellent customer service. Joint care chews work so well for our 6 year old Boston Terrier:)
February 24, 2026
Reply from PetLab Co. - Canada
Hi Beverley!
We're so happy the chews are working well for your Boston Terrier! Thank you for sharing your positive experience and for recognizing our customer service.
Best regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi Sam!
We are so happy to hear our team was able to assist you. Thank you so much for taking the time to share your experience.
Regards,
PetLabCo.
Efficient and prompt delivery
Efficient and prompt delivery. Good tracking information.
February 21, 2026
Reply from PetLab Co. - Canada
Hi Benny,
Thank you so much for your feedback. We are thrilled to hear about your experience so far. Please be sure to keep us updated on your dog's progress.
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi Michel,
We are so happy to hear you have had a positive experience with your delivery. Thank you so much for taking the time to share your feedback.
Regards,
PetLabCo.
Delivered on time
February 28, 2026
Reply from PetLab Co. - Canada
Hi Sheila,
We are so happy to hear your package arrived on time! Thank you so much for taking the time to share your experience, and please be sure to keep us updated on your dog's progress.
Regards,
PetLabCo.
Reply from PetLab Co. - Canada
Hi Betty,
We are thrilled to hear that your package was delivered on time despite the snowstorm. That is wonderful news! Thank you so much for sharing your experience.
Regards,
PetLabCo.
Your service is impecable!!!!
Your service is impecable. Truly appreciate your e-mail reminders and the delivery tracking and notifications accordingly.
February 27, 2026
Reply from PetLab Co. - Canada
Hi MaryAnn,
Thank you so much for your kind words! We are thrilled to hear you are satisfied with our service. We appreciate you taking the time to share your experience.
Regards,
PetLabCo.
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