Easy 5 stars, they went above and beyond with helping me. When I had questions, they happily gave me advice and recommendations. 10/10 would absolutely shop here again.
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See what reviewers are saying
Looking for a gift for my Mum and was recommended by a friend to use the pottery people. Brilliant service, swift and kept me in the loop during delivery. Every member of staff I spoke to was very kno... See more
Company replied
Fantastic support from the Pottery People. The whole experience of buying a first kiln can be daunting but Billy and team explained things clearly and filled us with confidence and were generous wit... See more
Company replied
For inexperienced potters like us it was a bit of a leap of faith to try and source the right type of kiln to fit with our needs, etc. so the detailed information and videos, etc. on the website reall... See more
Company replied
Company details
Written by the company
Helping people build and maintain their dream ceramics studio.
Contact info
9 Woodside Road, BS16 2SN, Bristol, United Kingdom
- 020 3576 3147
- info@thepotterypeople.co.uk
- thepotterypeople.co.uk
4.8
Excellent
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing Customer Service
I had the best experience ordering from The Pottery People. Billy was amazing and could not have been more accommodating with my wheel purchase. My initial contact was 5 stars, I had lots of questions and received responses that showed care and attention to detail for their customers. I had some reservations about ordering and my mind was immediately put at ease as Billy looked for solutions to ensure I was comfortable with the ordering process and my purchase. I would not hesitate to recommend The Pottery People for your pottery needs! Billy was fab and I am so happy with my new wheel! 💕
November 3, 2023
Unprompted review
Pottery Wheel Order Experience
I ordered a Shimpo pottery wheel from The Pottery People and received fast and great communication and support from Billy throughout. Even though we encountered an issue on delivery (we live up a narrow lane that some lorry drivers don't like coming up), and a re-delivery was needed, Billy was fabulous in getting it through to me as quickly as possible.
October 2, 2023
Unprompted review
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