Thermo Technica Reviews 

212
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for its excellent service, highlighting the helpfulness and technical knowledge of the staff. Many people appreciate the quick and reliable delivery, with products often dispatched swiftly and arriving on time. Reviewers are also very satisfied with the quality of the products, noting that items fit well, work effectively, and are good replacements. However, some people mentioned experiencing delivery issues, such as delays or mistakes in the process.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

People report positive experiences with the product, often highlighting its quality and functionality.... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I believe Thermo Technica did well, as best they could. Sadly let down by the Royal Mail 48hr delivery that I paid extra for. My package was dispatched same day, Thursday. It arrived five days la... See more

Rated 5 out of 5 stars

I spoke to the sales team ref new elements for my Truma 2e combi i got all the info required and extra tips on how to replace them easily. Consequently I ordered the elements on Friday 22nd Aug 25 aro... See more

Rated 5 out of 5 stars

Bought some heating elements for my motorhome boiler a truma 6e As truma dont sell them anymore Quick delivery and a good price Fitted nicely and work a treat

Rated 5 out of 5 stars

Impressive response & delivery with plenty of support on the website. Looks to be a quality product, but as yet not had the opportunity to install them !

Company replied


Company details

  1. Auto Machine Shop

Written by the company

Thermo Technica have been designing and supplying replacement elements and boiler parts since the early 2000’s, and shipping them worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(212)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good value for money

Very good value for money and reasonably simple to install. Pipe connectors and fittings need to be purchased to suit the installation. But following the badly translated instructions was straight forward and it all seems tobe working well on gas, mixed and electric.

May 3, 2022
Rated 4 out of 5 stars

I would have given 5 stars but

I would have given 5 stars but no boiler connection for hot water and when I ordered one as it was an extra you sent an item that didn't fit correctly and you didn't sell the correct one.
I was lucky enough to find the correct fitment on eBay so now fully functional

April 26, 2022
Rated 5 out of 5 stars

I’m sorry that my review is late

I’m sorry that my review is late, my engineer removed the Truma combi boiler and took it to his workshop, he said the elements were fine to fit, and compatible the only comment he made was that there were no seals etc. However he asked for more information of the products you produce, if you require his info please contact me, thank you, you saved me £200 compared with the thieving Truma who quoted £345, outrageous….thanks Steve Mills

April 4, 2022
Rated 5 out of 5 stars

fitted all working fine lot cheaper…

fitted all working fine lot cheaper than original manufactory

March 27, 2022
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Reply from Thermo Technica

Dear Dave

Thank you for your great review.

We appreciate your feedback.

Best regards,

Thermo Technica

Rated 3 out of 5 stars

Delivered quickly

Delivered quickly, works perfectly, didn't come with silicone sleeves as shown in photo.

March 27, 2022
Thermo Technica logo

Reply from Thermo Technica

Dear Simon

Thank you for your review

We appreciate your feedback.

Best regards,

Thermo Technica





We appreciate your feedback.

Best regards,

Thermo Technica

Rated 5 out of 5 stars

Exceptional product, and excellent service.

I must say that I was a little concerned when I saw the very competitive price for the heating elements the Truma Combi Boiler in my touring caravan. I needn't have worried though. I telephoned, and the phone was answered in 2 rings by a very knowledgeable and helpful lady, who put my mind at rest. I ordered the said elements, and they arrived free postage, within 48 hours. The quality and neat manufacturing gave me extreme confidence as I set about fitting them into my boiler. All went well, and my boiler is now up and running correctly, and with a no quibble 1 year warranty on the elements too. I am more than happy to say thank you to Thermo Technica for your excellent product and customer service, and I would recommend this company to any prospective customers.

February 15, 2022
Rated 5 out of 5 stars

Ordering and posting

On ordering and posting then on to delivery all ran smooth as I was promised by Anne. 1st class service

November 14, 2021
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Reply from Thermo Technica

Thank you for the review. Always happy to help.

Rated 5 out of 5 stars

Ordered Truma heater elements they…

Ordered Truma heater elements they arrived within a few days of ordering, looked good tested and fitted okay, hopefully they will last longer than the originals.

November 6, 2021
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Reply from Thermo Technica

Thank you for the review.

Rated 2 out of 5 stars

I needed 2 elements for my Truma heater…

I needed 2 elements for my Truma heater so I clicked 2 but was charched at single rate, so paid £24 to much. When I spoke to sales they didn't inform me I could have non genuine parts that would have saved Me £100.not happy.

November 3, 2021
Thermo Technica logo

Reply from Thermo Technica

Thank you for contacting us. Sorry you feel this way,
We have looked into this, the initial call was regarding Genuine Truma Replacement elements and if we have them in stock, which we do. From this point you ordered from our website, the order which was then processed and despatched.

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