Impressive response & delivery with plenty of support on the website. Looks to be a quality product, but as yet not had the opportunity to install them !
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I believe Thermo Technica did well, as best they could. Sadly let down by the Royal Mail 48hr delivery that I paid extra for. My package was dispatched same day, Thursday. It arrived five days la... See more
I ordered thermo techinics heating elements to replace Truma combi e heating elements on 3 day delivery - they arrived next day. I did a diy install which took around six hours - perfect fit & the... See more
I spoke to the sales team ref new elements for my Truma 2e combi i got all the info required and extra tips on how to replace them easily. Consequently I ordered the elements on Friday 22nd Aug 25 aro... See more
Company details
Written by the company
Thermo Technica have been designing and supplying replacement elements and boiler parts since the early 2000’s, and shipping them worldwide.
Contact info
4 BRUNEL BUILDINGS, BRUNEL ROAD, TQ12 4PB, Newton Abbot, United Kingdom
- 01626 211179
- sales@thermotechnica.com
- thermotechnica.com
4.6
Excellent
214 reviews
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Hasn’t replied to negative reviews
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People also looked at
Beware Combi 6DE NOT Truma
We were looking for a Truma Combi 6DE, when this website came up. The product appears on their website and is almost exactly same in appearance. They label their own product as Combi 6 DE. In the small print detail it is now described as ‘similar to’ Truma Combi 6DE. Sold at a slightly cheaper price as a genuine Truma.
We purchased this product under the belief that this was a Truma product as it was advertised as a Combi 6DE annd the Truma trade mark is used ancross the website. Our bad!
We got sent their own branded Combi 6DE. We did not bother taking it out of the box and sent it straight back.
This is NOT a Truma Combi 6DE, it is this companies own version. Very inferior in quality in our opinion. For a couple £100 extra, get the genuine version!
April 13, 2023
Unprompted review
Reply from Thermo Technica
Dear Faith,
Thank you for sharing your experience with us. We apologise for any confusion caused regarding the product you were looking for and the one you received. We understand how important it is to receive the exact item you intended to purchase.
After reviewing your feedback, we'd like to clarify a few points. Our website does offer a product called "Combi 6 DE," which is labeled as an equivalent to the Truma Combi 6DE. While the appearance of the product may be similar, we do state that it is not an exact Truma product but an equivalent alternative.
We strive to provide our customers with a range of options to suit their needs and budgets. Offering alternatives helps us cater to a wider audience while ensuring transparency about the specific product being purchased. We apologise if this information was not sufficiently clear during your browsing experience.
We regret any disappointment you may have felt upon receiving our own branded Combi 6DE. We understand that you were specifically looking for the Truma Combi 6DE, and we apologise for any inconvenience caused. We appreciate your decision to return the product.
If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to contact our customer support team. We are committed to providing the best service possible and want to ensure your satisfaction.
Thank you for bringing this to our attention, and we appreciate your feedback.
Best regards,
Thermal Technica
Easy ordering with fast delivery
Easy ordering and payment, the goods came within 48hrs, so very happy!! And no delivery charge.
April 25, 2023
Reply from Thermo Technica
Hi Ian,
Thanks for the great review and your kind words! I am so pleased that you are happy with your order.
Best Wishes,
Samuel
Very competitive price
Very competitive price. Aftermarket parts fitted perfectly and appeared to be high quality. Quick delivery. Good communication
April 10, 2023
Reply from Thermo Technica
Hi Nick,
Thanks for the great review. I am so pleased to hear that you were satisfied with the parts you ordered.
Best Wishes,
Samuel
Reply from Thermo Technica
Thanks Tim!
We appreciate your business.
Best Wishes,
Samuel
Excellent quality product with great…
Excellent quality product with great service thank you
April 2, 2023
Reply from Thermo Technica
Thank you so much for your kind words and for giving us a 5-star rating!
We're thrilled to hear that you had a positive experience with our product/service. We strive to provide excellent quality and customer satisfaction, and it's incredibly rewarding to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for your support!
Best regards,
Samuel
Reply from Thermo Technica
Thank you so much for your kind words and for giving us a 5-star rating!
We're thrilled to hear that you had a positive experience with our product/service. We strive to provide excellent quality and customer satisfaction, and it's incredibly rewarding to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for your support!
Best regards,
Sam
Perfect product replacement and a…
Perfect product replacement and a fantastic service.
March 27, 2023
Reply from Thermo Technica
Thank you so much for your kind words and for giving us a 5-star rating!
We're thrilled to hear that you had a positive experience with our product/service. We strive to provide excellent quality and customer satisfaction, and it's incredibly rewarding to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for your support!
Best regards,
Samuel
Package arrived safely and well…
Package arrived safely and well protected. Quick despatch too. Highly rate this company
March 23, 2023
Reply from Thermo Technica
We're thrilled to receive your 5-star review! Thank you for choosing our product/service and for your kind words. We appreciate your trust and look forward to serving you again soon.
Warm regards,
Samuel
Great websiteTechno-Brillio
Great website - had exactly what was required - 12 month guarantee - easy order/payment - delivery within two days - would definitely use again and would definitely recommend - many thanks
March 23, 2023
Reply from Thermo Technica
We're thrilled to receive your 5-star review! Thank you for choosing our product/service and for your kind words. We appreciate your trust and look forward to serving you again soon.
Warm regards,
Samuel
Really speedy service.
March 20, 2023
Reply from Thermo Technica
We're thrilled to receive your 5-star review! Thank you for choosing our product/service and for your kind words. We appreciate your trust and look forward to serving you again soon.
Warm regards,
Samuel
Reply from Thermo Technica
We're thrilled to receive your 5-star review! Thank you for choosing our product/service and for your kind words. We appreciate your trust and look forward to serving you again soon.
Warm regards,
Samuel
Good service good product
February 28, 2023
Good fast advice on the phone and fast…
Good fast advice on the phone and fast delivery with good tracking information
February 20, 2023
Great service
I've not tried fitting the product yet, but the service I received during the purchase process was great.
February 10, 2023
Beyond expectations
February 6, 2023
This was probably the easiest purchase…
This was probably the easiest purchase ove ever made for my caravan. The lady I spoke to on the phone was knowlegable, polite and informative.
I will use this company again and havd already passed details on to the company who services my van.
January 30, 2023
Unprompted review
Easy purchase very quick delivery
Easy purchase very quick delivery great product will recommend and use again *****
January 20, 2023
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