It's not often that I end up writing a positive review when something's gone wrong - but also a sign the rum company customer service is really 10/10. I ordered a bottle of rum for a Christmas pr... See more
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Company details
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A dedicated online rum shop selling premium independent, rums from all over the UK. An easy-to-use, one-stop shop for everything rum, providing helpful taste notes, mixer recommendations and cocktail recipes along the way.
Contact info
Unit 11, Sham Farm,, TN39JA, Tunbridge Wells, United Kingdom
- 07841753425
- info@therum.company
- therum.company
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great selection of drinks
Great selection of drinks, went for a bottle of 5 year old aged rum from Pirates Grog and Brixworth spiced rum..both delicious, service was excellent, fast delivery and well packaged, will order again 👍👍
Exceptional company
Bought a number of rums from this company now and every one has been exceptionally good.
Fast delivery and quality of the rums are amazing.
Won't be going anywhere else from now on.
Well done guys....very very impressed
Excellent, would highly recommend to any rum lover.
I was recommended a rum to gift to my husband for our 10th wedding anniversary, Tom was very helpful and it arrived just in time. My husband love it, best mojito ever!
First time using Rum Company
First time using Rum Company. Price, communication and delivery were excellent.
My order arrived when it was supposed…
My order arrived when it was supposed to. The bottle was very well packaged. The communication from the company was speedy and kept me updated to the progress of my order.
This is a great company to deal with and I will have no hesitation on recommending them to friends and family.
I had a bottle of the chocolate rum as…
I had a bottle of the chocolate rum as a Christmas present, it was so good I have just bought my second (and third) if you like rum and chocolate you will love this. So easy to order at a good price and a good delivery time
Very fast delivery and good price.
Quite a unique rum that arrived on time…
Quite a unique rum that arrived on time and beautifully gift-wrapped. Bought it for my stepdad's birthday and he loves it. Thanks a lot!
Fantastic team and customer service…
Fantastic team and customer service level 1000!! I made a mistake with my order and they sorted it out instantly, nothing was too much trouble for them.
Gift for husband
Easy to order and communication was brilliant- being a small company, they responded quickly to my queries and I loved the fact that the note for my husband was handwritten rather than typed- thank you!
Gift for husband
Easy to order and communication was brilliant- being a small company, they responded quickly to my queries and I loved the fact that the note for my husband was handwritten rather than typed- thank you!
Excellent selection
Excellent selection, great communication, and most of all delicious rum
Great Product
Good information on the website and easy to use. Quick delivery and excellent product as always.
Fantastic selection and excellent…
Fantastic selection and excellent communication (resolving an initial courier delivery problem I had experienced) with the absolute minimum of fuss!
Would not hesitate to buy from again.
Anniversary present
Anniversary present - wife well pleased came in nice packaging and prompt delivery- looking forward to purchasing more
Great choice of fumes and great service
Wonderful range of rums to choose from, I especially liked the range of taster bottles. The website was easy to navigate and the delivery was swift. I can’t really fault the company. I received their Advent calendar as a Christmas present and that was brilliant.
Nice and easy
Easy ordering and product tracked to destination. Rum was bought as a gift and is being enjoyed 😜
Great product
Great product. Timely delivery. Packing fit for purpose.
Amazing advent
I received the advent calendar as a gift and it was amazing. It felt like a lot of thought and design had gone into how it would work, and the box etc makes you feel that what you are getting is special before you even get to the rums.
Tasting cards are so helpful and you can use them it understand which flavours you like when buying other bottles.
The rums are all fantastic and with the exception of one, (personal taste only) would buy them all.
Thoroughly recommend, have had others and none as good as this.
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