I ordered a leather paint and primer for my chair, I accidentally put the wrong house number, 39 instead of 30, I’d paid and was panicking, I sent them an e mail and they immediately corrected it at t... See more
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Absolutely amazing product! I bought the Ultimate Leather Cleaner and Premium All in One Leather Colourant for my 14-year old car which has cream leather seats and they’ve come up like new. The col... See more
Company replied
Great quality product. I don't normally leave reviews but this was easy to use and results were outstanding. The leather on my drivers seat had some wear marks where cream had gone through to brown le... See more
Company replied
Website says free delivery but on receiving my email receipt, I noticed there was a substantial delivery fee. A week after ordering, I contacted them as there were no updates re delivery (contact had... See more
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Company details
- Furniture Repair Shop
- Dye Store
- Glass Repair Service
- Leather Cleaning Service
- Leather Goods Manufacturer
Written by the company
At The Scratch Doctor, we specialise in high-quality repair products designed to restore leather, fabric, suede, glass, wood and auto interiors. Whether you're looking to rejuvenate a worn out sofa or fix minor scratches on a vehicle, our innovative solutions empower DIY enthusiasts to save money and breathe new life into their belongings. As a UK based manufacturer and distributor, we pride ourselves on award winning products and our dedicated customer service team who are always ready to assist you with any queries. Our mission is to provide you with the tools and support you need to tackle any repair project confidently. Join countless satisfied customers who have turned to The Scratch Doctor for their repair needs.
Contact info
The Scratch Doctor, Brinwell Road, FY4 4QU, Blackpool, United Kingdom
- 01253 584 137
- sales@thescratchdoctor.co.uk
- thescratchdoctor.co.uk
4.2
Great
842 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from The Scratch Doctor
Thank you for your kind review :)
Reply from The Scratch Doctor
Thank you for your kind review :)
Great service great product
January 28, 2025
Reply from The Scratch Doctor
Thank you so much for your kind review :)
Great stuff
This is the second bottle I’ve received, makes a tremendous difference to my settees and goes a long way.
January 20, 2025
Reply from The Scratch Doctor
Thank you so much for your kind review :)
Reply from The Scratch Doctor
We are very sorry you appear to have had an issue with this product but please refrain from using defamatory remarks. Our products and company is NOT a scam. All of our products work incredibly well when all instructions are followed. If you would like some assistance please email us at sales@thescrathdoctor.co.uk.
Very good product doe's what it says on…
Very good product doe's what it says on the tin
January 26, 2025
Reply from The Scratch Doctor
Thank you so much for your kind review :)
Reply from The Scratch Doctor
Thank you so much for your kind review :)
The white leather restoration polish…
The white leather restoration polish reacted with the tin it was dispatched in and within three days of opening was contaminated with rust, rendering it useless. Very disappointed.
January 24, 2025
Reply from The Scratch Doctor
Hi Peter, I'm sorry to hear that your item was received in such a condition. Can you please drop the team an email to: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
Much loved footstool
Restored a scarlet leather footstool brilliantly. It’s now useable again.
January 22, 2025
Reply from The Scratch Doctor
We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!
Reply from The Scratch Doctor
We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!
Brilliant work so well
January 20, 2025
Reply from The Scratch Doctor
Thank you so much for your positive feedback! We're thrilled to hear you're enjoying our product. If you ever need anything, we're always here to help!
Unbelievable service at Scratch Doctor…
Unbelievable service at Scratch Doctor brilliant advice given, searched through lots of swatches to get the perfect colour to restore my precious Dr Martens
January 31, 2025
Unprompted review
Reply from The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product.
Was not suitable for the scratches I…
Was not suitable for the scratches I tried to remove
January 20, 2025
Reply from The Scratch Doctor
Hi Janice,
Sorry to hear that our product hasn't matched your expectations. We'll be in touch via email to assist you further.
Very happy with my order good quality
January 18, 2025
Reply from The Scratch Doctor
Thank you for your kind review, we're glad you've enjoyed our products
Highly, highly recommend it
I was planning on recovering my ottoman/coffee table but thought I’d give the paint a try… and I’m delighted that I did because it’s bloody brilliant. You can still see the grain in the leather. It still feels totally normal and it’s a fraction of what it would’ve cost me to have it recovered. Can’t recommend it enough!
January 8, 2025
Reply from The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Excellent product & excellent customer…
Excellent product & excellent customer service.
Dye works great, although, you do need quite a few coats. I got a 500ml bottle to cover a large footstool. The footstool was light brown & I dyed it dark brown. Still have a little left in the bottle, so great to keep for any future nicks!
Also, as I need the footstool to be even darker, I ordered a 100ml black dye to mix with the dark brown I have left. I didn't receive it, so I e-mailed Scratchdoctor who kindly shipped out a new one, which I received very quickly.
Thank you so much !!!!
January 6, 2025
Reply from The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. We can only apologise for the mix-up with the 100ml. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Great kit, simple application
Great kit, I wasn’t sure things would work out as the wear on my car leather seat was pretty bad in one area. Could be happier with the result. Followed the directions, used glue, filler and then paint. Excellent and loads left should I need it again.
January 8, 2025
Reply from The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.
Reply from The Scratch Doctor
Thank you for your kind words! We're glad to hear you're happy with our product.
First time ordered and was going to use…
First time ordered and was going to use to repair small tear in car seat before selling the car, unfortunately my seats were red and they sent me white so was never used
January 4, 2025
Reply from The Scratch Doctor
Hi Nigel,
I'm sorry to hear that you've received the wrong item in error. Can you please email the team at: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
You always despatch quickly
You always despatch quickly. Thank you.
I struggled to open the product. Would it be possible to use a screw top jar? The tin (like a shoe polish tin) is very difficult to open safely when the product is liquid.
(Thanks for contacting me so quickly after I posted my review).
December 31, 2024
Reply from The Scratch Doctor
Hi Christine,
I'm sorry to hear that you've received had issues opening one of our tins. Can you please email the team at: sales@thescratchdoctor.co.uk and we'll be able to assist you further.
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