I bought some simple flat white laces for my Crown Northampton trainers and they are excellent quality. I wouldn't bother writing a review about shoelaces normally but these are excellent, old-school... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased multiple sets of shoe trees and encountered a defect in one pair. Shoe Snob took the initiative to contact me and promptly offered a refund for the faulty item. Overall the product deliver... See more
I ordered the fantastic Saphir Mink Oil Shoe Renovator : which arrived very well packaged and very swiftly : I did not expect the complimentary extras : a perfect pair of boot-laces for my magnifi... See more
Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 se... See more
Company details
Contact info
2 Marshall Street, W1F 9BA, London, United Kingdom
- info@theshoesnob.com
- theshoesnob.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shoe trees could be lighter
The Shoe trees I bought is very good however delivery and customer service is lacking hence 3 star.
The shoes trees could be lighter by making it hollow.
Otherwise there is nothing wrong with it I'll probably make purchases again.
Julian is an absolute gentleman
Julian is an absolute gentleman. Perfect products and stellar service which goes above and beyond. I couldn't be happier with The Shoe Snob Shop team.
Excellent after sales service after a…
Excellent after sales service after a small issue on delivery which was managed blurry well
Quality if the product is as well matching expectations
Super service and prompt delivery
Extremely helpful and accommodating.
Happy to recommend
Happy to recommend shoesnob. Have hard to find products at a competitive price.
Smells fabulous!
Product has now arrived, polish is fantastic. Smells great and leaves shoes with a great finish!
It’s good jipper
It’s good jipper, easy to apply and seems to do the trick. It arrived very quickly , particularly considering it was the festive holidays
Braided, elasticated belt with suede trimmings
High quality belt, most pleased. Presented with a cloth bag in a smart box, so ideal as a gift.
Thank you for having an excellent…
Thank you for having an excellent customer service !
A first class service with customer…
A first class service with customer service to match. Oh and the belts were fantastic too!
I placed an order 4 weeks ago and i…
I placed an order 4 weeks ago and i really don't know where is it at the moment..
But I really hope that it's not Your fault!
Very slow delivery
Very slow delivery - had to ask what was happening. Would pause before ordering from them again.
Smart polish for smart shoes...
Speedy delivery from time of order. It smells and looks delicious but I have not used it as it is a gift!!
Excellent products from the Shoe Snob…
Excellent products from the Shoe Snob as always. Very speedy delivery from the UK, outstanding service.
Excellent quality and service.
Really good and happy you're back in full force!
Really good, and personal, service. Julian called me when I tried to order an out of stock item; and as soon as a new shipment had arrived, he called again to let me know. Within about 3 minutes I had a personalised invoice.
Good communication and transparency.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








