I bought some simple flat white laces for my Crown Northampton trainers and they are excellent quality. I wouldn't bother writing a review about shoelaces normally but these are excellent, old-school... See more
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I purchased multiple sets of shoe trees and encountered a defect in one pair. Shoe Snob took the initiative to contact me and promptly offered a refund for the faulty item. Overall the product deliver... See more
I ordered the fantastic Saphir Mink Oil Shoe Renovator : which arrived very well packaged and very swiftly : I did not expect the complimentary extras : a perfect pair of boot-laces for my magnifi... See more
Repeat customer for the alderwood shoe trees, so you can draw your own conclusions on that score. The Shoe Snob customer service kept me abreast of the despatch schedule via Royal Mail's Tracked 48 se... See more
Company details
Contact info
2 Marshall Street, W1F 9BA, London, United Kingdom
- info@theshoesnob.com
- theshoesnob.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Second order I've placed at theshoesnob…
Second order I've placed at theshoesnob and I'm pleases with the service and even more the quality of the products. This order was for socks and I'm more than happy with them. I highly recommend them especially if you need ansock thats not "one size fits all" because we know thats never the case. I wear 10 or 10.5 shoe and the mediums I purchased are perfect.
Great online service
Good communication and fast
Good communication, fast service and fast postage.
I was impressed.
Thank you
Great service and products!
Found some fantastic and unusual shoe trees perfect for travelling, and a very minor issue with the technology was overcome in a particularly swift, courteous and friendly manner. Great service and products!
Great products and service
Great products as usual...
Great products as usual and swift / easy delivery etc. Thank you!
Very good experience
Very good website with lots of interesting information. My shoe polish arrived on time and very well packaged. Overall, more than happy with the experience.
I received my package in a timely…
I received my package in a timely manner.
hearty recommendation
Excellent products and a great personalised service.
I love this company but I've ordered…
I love this company but I've ordered two belts. The quality of them is very high but the sizing is inconsistent which makes it hard to order the right thing. I have not yet notified the seller to remedy it yet so no opinion about the customer service.
The renovation oil and cream are first…
The renovation oil and cream are first class - I have been using them for 5 years now, always the highest quality.
Very helpful expert advice
Very helpful expert advice, polite & considerate.
There was a problem with my order
There was a problem with my order. It was managed proactively and without waiting for me to complain. We agreed on an amended order and it was delivered in good time. Excellent.
Order was extremely slow to arrive from…
Order was extremely slow to arrive from the U.K...it took about a month. But other than that, I'm extremely please with the product. The long delay in delivery, was the only reason why I'm giving a 4 star rating and not a 5.
Cared for shoes
I have purchased from Shoe Snob previously and always been happy with the excellent service quality.
Shoelaces
quick international shipping, nice product
happy with the experience
Smooth experience from purchase to…
Smooth experience from purchase to delivery. Will continue to purchase from you guys!
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