theshopathome.com Reviews 

Great costumer service, delivery guys very professional and helpful to find a solution for my fridge freezer! Would highly recommend and great savings !

Delivery of fridgefreezer this morning. Was bit worried after reading reviews. First like say great company deal with. Delervery service spot on and on time no messing around. Secondly ex display fridge freezer 100 cheaper to wat i was willing pay description scuff scratch or dent but not visible when installed. Very true description. Dent n scratch but very non visible 100 pounds cheaper very happy and very impressed. Not sure why i read reviews huge stress over from what i describe as a true description of the goods ordered. Thank you for great service and item

Great company to purchase from, the delivery men were fantastic I ordered a massive fridge freezer which wouldn't fit through my front door, they never bothered just brought it through the back door, excellent customer service.

Have used them for the past few years for my appliances, excellent service all round here. The delivery guys go above and beyond, they even took the doors off to get it in to my kitchen earlier this week, which I really didn't expect and I'm so glad they did because it goes so well with my new kitchen! thank you so much guys, I will be recommending you to everyone 😁😁😁

Jordan and Connor delivered my fridge/freezer and washing machine, and their service was exceptional. They were incredibly helpful and went above and beyond to ensure everything was perfect. I couldn't have asked for better service. Highly recommended!

I had to leave my wife at home to take possession of our new Fridge freezer which was being delivered that day, the delivery arrived on time and the driver and helper delivered said fridge freezer perfectly into the kitchen. The driver then went through everything about the new device explaining it all to my wife. Arfan was very keen to know my wife had understood everything. Arfan was very polite and helpful. We will certainly be dealing with his company in the future.what a lovely chap and helper.

Great communication throughout went above and beyond when delivering as they needed to take doors off in order to get the appliance through - set everything up and checked everything was working correctly before they left - definitely using again 😀

Small business, and so communication was not always great, and delivery took longer than expected. However, turned up, installed new cooker, took away old and were polite and professional. Installation cost was significantly cheaper than high-street shops, and the cooker is as advertised. Would use again 👍🏻

Initially i was very upset at the lack of communication from the shop at home. Emails not being replied and a phone number that will always go to a voice message. After complaining on different social media platforms, i finally received an email from them very apologetic and letting me know they were short on staff and therefore it took them longer to reply.
They also said they will let me know all the info i needed for my delivery on Monday.
I received an email very early this morning saying my cooker was being delivered today.
I just received it and although i haven’t opened it yet, everything looks great.
The two gents that delivered the cooker were super nice and helpful.
In my opinion if this company has a better customer service and keeps people updated on their order it’s great.
We did not have the best start but they redeemed themselves and I would buy from them again.

Delightful experience buying my graded dishwasher from this company. Very friendly 2 man delivery team of Jordan and Connor arrived within the specified time window and cheerfully removed my old appliance for recycling before fitting the new one for me. Nothing was too much trouble and they were polite, courteous and respectful. 5 stars all round and wouldn't hesitate to use them again in the future if I need a new appliance.

Ordered a fridge freezer Tuesday 30th April with the impression I’d have a dispatch confirmation within 72hours. It’s now 3rd May and I’ve just had an email saying they have cancelled my order due to not having the stock? Who would you advertise it without actually having it. I now have to wait 10 working days for a refund, I am a mum with two under two and now have to pay for another fridge freezer which puts me in my overdraft as I don’t have the money to afford it. Wish I had checked trust pilot before I ordered as it seems a common occurrence!

10/10 do not recommend!

These guys are amazing. Very friendly delivery service. I'll stick to them for a long while.

Excellent service with friendly staff. Fast delivery and my tall freezer is amazing. Will definitely be ordering my large appliances for shop@home going forward.
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I purchased an ex display fridge freezer at a substantial saving to RRP which turned out to be in almost as new condition. I must thank Arf and Connor who made a special trip from Swindon to West Wales for the delivery. On arrival the gents unpacked, positioned and connected my item in the requested position followed by advising of all the pertinent points. Great service overall from a happy customer.

Firstly I will say I was dubious about ordering off this site as I hadn't heard of it, I couldn't find a lot of info online and the price of the fridge I ordered was under 50% of the RRP.

The service was great, I ordered on the Sunday evening, it arrived as promised by lunch time on Tuesday, the delivery lads were fantastic and put it through fridge where we needed it. The online chat was helpful too. I will definitely consider shopping here again.

Thank you very much

Ordered a cooker from these guys which was easy and sent out on time.though no fault of their own the cooker arrived damaged by the courier.the guys at home buy came down personally with a replacement with no arguments.thanks guys I will be using you again.

Avoid avoid avoid, this guys are scammers, after 14 days waiting for my order it comes with a lot damage and they don’t even answer my email or phone calls.

Clearly a scam company. Paid through Klarna so we should get a refund, but they cancelled the order an hour before it was due to arrive. Had to travel to the new house for the delivery. Just said they were out of stock, but we ordered the item over a week ago. Simply not good enough. Save your time and effort and steer well clear of these cowboys.