The Sporting Lodge Reviews 

501
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great customer service. Sourced an obsolete hard to find item from last of their stock. Promptly responded to my online order. Excellent communication. Sourced and shipped out items to Canada in a p... See more

Company replied

Rated 5 out of 5 stars

Great, easy service. I couldn't figure out how to apply a discount, used their contact page on website and received a lightning quick response and discount was applied. Re purchase, I did a lot of sho... See more

Company replied

Rated 5 out of 5 stars

As always great range of outdoor and shooting inspired clothing and accessories. Easy and hassle free ordering and packaged nicely with a very speedy delivery time. I have ordered several times f... See more

Company replied

Rated 1 out of 5 stars

Ariat warranty not upheld - returned a pair of Ariats because they were leaking (in damp grass - let alone rain!) Sport Lodge have taken from 6th May - 23rd May to test them and advise me that they do... See more

Company replied

Company details

  1. Clothing Store
  2. Bags and Luggage Store

Written by the company

Established in 1952, The Sporting Lodge is renowned for supplying specialist fishing, shooting and hunting clothing, footwear and accessories to customers all over the world. We also stock a wide selection of outdoor and country clothing, perfect for those who simply love to be in the great outdoors. The Sporting Lodge is an official stockist of brands including Fjallraven, Patagonia, Beretta, Brady, Barbour, Le Chameau, James Purdey, Filson, Dubarry, Musto, Redwing, Poler, Hunter and many more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

501 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(501)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Check returns as they wouldn't cover…

Check returns as they wouldn't cover mine

October 20, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Hello Stephen,

Thank you for sharing your feedback. We’re really sorry to hear you didn’t have the best experience. Unfortunately, we’re only able to cover return costs if an item arrives damaged or faulty. We completely understand how this can be frustrating, and we truly appreciate your understanding. If you have any further issues or need assistance, please don’t hesitate to reach out to our customer service team - The Sporting Lodge

Rated 5 out of 5 stars

Another great experience!

As always great range of outdoor and shooting inspired clothing and accessories. Easy and hassle free ordering and packaged nicely with a very speedy delivery time.

I have ordered several times from sporting lodge over the years and always have been impressed with the quality of the goods. I will recommend and continue to give them my business in the future. Also the regular sale and promotions are great!

Keep up the fantastic work guys and Thanks!

August 18, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you so much for your positive review and continued support! We’re thrilled to hear you’re happy with our products and service. We look forward to serving you again soon! - The Sporting Lodge

Rated 5 out of 5 stars

Quick shipping

Quick shipping, and great customer service

August 19, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the positive review! Thank you for valuing our services - The Sporting lodge

Rated 5 out of 5 stars

Filson cpoGreat product

Great product, great price,

August 18, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the 5 stars, we're glad you value our products! - The Sporting Lodge

Rated 5 out of 5 stars

Great Customer Service

We made a small error with our order. It was promptly and empathetically delt with by Lucy. Great customer care!

August 4, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the 5 star review! - TSL

Rated 5 out of 5 stars

Prompt service, would buy from here again…

I was after a particular Musto top and after much searching I found it here at a reasonable price.
Very impressed to receive it the following day, well done.

July 18, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for your kind words, and 5 star review! - TSL

Rated 4 out of 5 stars

Fast reliable delivery

Ordered from Florida in the United States, wasn’t expecting delivery to be so quick

June 19, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the positive review, we appreciate your support! - The Sporting Lodge

Rated 5 out of 5 stars

Perfect

Great experience and parcel arrived at the expected time, would recommend!

July 8, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the 5 star review! - The Sporting Lodge

Rated 5 out of 5 stars

The whole experience was very smooth…

The whole experience was very smooth and the staff extremely hlepful

June 18, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for the 5 star review! We're pleased to hear that everything went smoothly, thank you for the support! - The Sporting Lodge

Rated 5 out of 5 stars

Great website

Great website! Loads and loads of choice and top quality brands! Deals often to be had

June 17, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for your kind feedback. We're delighted to hear that you're pleased with our selection of brands and the deals we offer. - The Sporting Lodge

Rated 5 out of 5 stars

Except service

Except service, ordered on line goods received within 48 hours

May 19, 2025
The Sporting Lodge logo

Reply from The Sporting Lodge

Thanks for your feedback! We're glad your order arrived quickly and appreciate your support. If there’s anything we can do to improve your experience, please let us know! - The Sporting Lodge

Rated 1 out of 5 stars

Ariat warranty not upheld - slow service - all very poor

Ariat warranty not upheld - returned a pair of Ariats because they were leaking (in damp grass - let alone rain!) Sport Lodge have taken from 6th May - 23rd May to test them and advise me that they don't, in fact leak. Not really clear why they think I'd have bothered sending them back but there it is. Trading standards next, especially since there are 15, 1 star reviews on the Ariat website itself, showing failed boots with the same damage from upper to sole, as the ones I returned.

May 23, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for your review. We’re truly sorry to hear that your experience hasn’t met your expectations. As we’ve mentioned, the matter is still under investigation—we’ve reached out to Ariat and are currently awaiting their response, which we expect within 14 days. Please rest assured we will keep you updated as soon as we hear back. We sincerely apologise for any inconvenience this has caused and appreciate your patience during this process. - The Sporting Lodge

Rated 5 out of 5 stars

Fast delivery

Fast delivery, original and high quality products, always friendly customer service

April 23, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thanks for the great feedback! Glad you’re happy with the fast delivery, product quality, and our customer service. We appreciate your support! - The Sporting Lodge

Rated 5 out of 5 stars

Quality item

Quality item, fast postage, great to deal with.
I would definitely recommend.

May 16, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thanks for the 5 star review! Happy to hear you’re pleased with the quality and fast postage. We really appreciate the recommendation! - The Sporting Lodge

Rated 5 out of 5 stars

Fantastic service

Fantastic service, highly recommend this company

May 1, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thanks so much! We really appreciate the recommendation and your support. - The Sporting Lodge

Rated 1 out of 5 stars

If in doubt - try an official retailer who accepts returns.

Bought a bag for a trip to Colombia but found something more suitable prior to travel, I tried to return the item but they do not do refunds. While I have no issue with the Fjallraven item I do caution other shoppers - in in doubt, steer clear. There are other stores that will allow refunds if you have changed your mind or don't need the item. In future, I'll use one of the other outdoor stores in Manchester.

April 25, 2025
Unprompted review
The Sporting Lodge logo

Reply from The Sporting Lodge

Thank you for sharing your feedback. We’re sorry to hear that our return policy didn’t meet your expectations. We understand that return policies can be an important factor in your shopping experience and appreciate your insight. If you have any further questions or concerns, feel free to reach out to us directly. - The Sporting Lodge

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