The Strap Tailor Reviews 5,179

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,082 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the beautiful leather, comfortable feel, and perfect fit for their watches. Many appreciate the wide variety of materials and designs available, including custom options, which allow for a personalized touch. The service is frequently highlighted as first-class, with efficient order processing, quick delivery, and helpful support when needed. However, some people mentioned issues with international orders, where parcels were not received and shipping costs were withheld despite the customer not receiving proper customs notifications or delivery attempts. A few other people also felt that the straps were too long or had sizing discrepancies, leading to returns or an inability to use the product as intended.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as excellent,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent craftsmanship and... See more

Service

Clients share positive opinions on service, with many reviewers consistently reporting professional,... See more

Order

Users describe positive interactions with order, often praising the ease and speed of the ordering process,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting expedient and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This will be my 4th strap from The Strap Tailor and I am always impressed. My most recent purchase was a Badalassi Wax - Tan Brown strap which I have put on my Seiko 5. Really lovely strap, qualit... See more

Company replied

Rated 5 out of 5 stars

Bought my 2nd strap from the Strap Tailor, the first for my Grand Seiko, this one a sale strap for my Longines Moon Phase triple calendar at half price. Blue Ostrich leather looks fantastic and top qu... See more

Company replied

Rated 5 out of 5 stars

Wonderful quality straps with first class service. The order was quickly picked up and shipped quickly - and onto my watch within 48 hours of ordering. I have also ordered custom-made straps in the pa... See more

Company replied

Rated 5 out of 5 stars

I've ordered a number of straps from them, 5 or 6, dn't even remember how many, mostly nato straps, I love the design and colors, and the quality. But besides the straps, their customer service is als... See more

Company replied


Company details

  1. Watch Store
  2. Leather Goods Manufacturer
  3. Leather Goods Store
  4. Watch Repair Service

Information provided by various external sources

A small British brand specialising in handmade watch straps. We share your passion for horology and make artisan leather watch straps for all watches, all handmade and hand-stitched!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Another top quality product from David…

Another top quality product from David and the team . Looks beautiful with my salmon dial watch .
Just know that these straps are made to order so there is a manufacture delivery time wait of a few weeks on hand made . Quality worth the wait though !

March 25, 2026
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Reply from The Strap Tailor

Thank you Simon for your lovely review. You are most welcome and you win me over with a salmon dial, my favourite. I hope to see you soon Simon, all the best, David & The Team

Rated 5 out of 5 stars

As always...

As always David and Co. are extremely friendly, extremely prompt, and best of all, they make the best straps on Planet Earth. Plus, he keeps evolving to produce new and better product. I no longer go anywhere else.

March 27, 2026
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Reply from The Strap Tailor

Thank you Gary, you are the best! Always a pleasure to chat and see you back again. I do love this feedback and always nice to hear that the efforts we go to are appreciated. Thank you Gary. Speak soon. David & The Team

Rated 5 out of 5 stars

Great selection of unique and stylish…

Great selection of unique and stylish bands. Ordered the wrong size - my fault - and the return service and support was excellent. Would be my first choice for new straps.

January 6, 2026
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Reply from The Strap Tailor

Thank you Jon for that great review. So pleased to hear that feedback. I do hope to welcome you back in future and any issues with sizing just drop me an email and I would be happy to help. All the best, David & The Team

Rated 5 out of 5 stars

Amazing service from start to finish!

Dave and the team! Thank you for first class service as always! This is my 4th order from you. The latest limited edition straps the canvas suede is now fitted to my Hamilton murph and vintage enicar! Absolutely amazing! Thank you!

May 7, 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Howard. Appreciate you taking the time to leave feedback, you are a gent. Welcoming a customer back is the best validation of what we do. I hope to continue to work together in future. All the best, David & The Team

Rated 5 out of 5 stars

Good Company to do business with

Fine crafted products, pleasing to the eye, easy to put on and take off

March 25, 2026
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Reply from The Strap Tailor

Thank you John, perfect feedback. Lovely to hear that and I do hope to welcome you back in future. All the best, David & The Team

Rated 5 out of 5 stars

Have had my new straps from David for a…

Have had my new straps from David for a couple months now and they are wonderful. Really refreshed the look of my watch and I plan on grabbing more. Quick ship to the US.

March 24, 2026
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Reply from The Strap Tailor

Lovely to hear that Eric, thank you so much. You are so very welcome and I am pleased to hear that feedback. Enjoy your strap and I do hope to see you again. All the best, David & The Team

Rated 5 out of 5 stars

Great quality and communication

I searched for a long time for someone who could make a good quality custom strap for my antique watch. I finally found the strap tailor and the strap is perfect. It’s beautiful and exactly what I wanted. Great communication, too.

March 24, 2026
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Reply from The Strap Tailor

Thanks so much for your lovely review. Thats just what I like to hear as I start the new week. Thats what I am here to help with and its so nice to hear that you enjoyed the experience and your new strap. See you again soon I hope - all the best, David & The Team

Rated 5 out of 5 stars
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Reply from The Strap Tailor

Thank you! Lovely to hear you enjoyed buying from us. Appreciate you taking the time to leave a review and I do hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

First rate products and customer…

First rate products and customer service. A pleasure to work with.

March 24, 2026
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Reply from The Strap Tailor

Thank you very much, appreciate that kind feedback. You are very welcome and I do hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

Ordered the mesh bracelet for my watch

Ordered the mesh bracelet for my watch. Quality is exceptional and it has transformed the watch. Good service with quick delivery. Recommended

March 24, 2026
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Reply from The Strap Tailor

Thank you Luke for that lovely review, you are most welcome and I am every pleased to hear that feedback. I do hope to see you again. All the best, David & The Team

Rated 5 out of 5 stars

Lisa and David offered excellent…

Lisa and David offered excellent service in helping me to chose a rubber divers strap for my cherished watch, it adds a new dimension to the watch and receives plenty of compliments. Thank you again.

May 7, 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Andrew for that lovely review. So pleased to hear that! You are very welcome of course and I do hope to see you again. Enjoy your new strap. All the best, David & The Team

Rated 5 out of 5 stars

A really great looking strap which…

A really great looking strap which unfortunately started to fray, but then was immediately replaced

March 23, 2026
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Reply from The Strap Tailor

Thank you Richard for your review, happy we were able to resolve for you. All the best David and the team

Rated 5 out of 5 stars

Amazing service.

Amazing service when I had the smallest of issues. David resolved the issue immediately and went above and beyond what I was expected. 100% would recommend and will purchase again. Product wise the straps are great quality and you can see the effort that goes into producing them.

March 26, 2026
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Reply from The Strap Tailor

Thank you Mark for your kind review, so pleased we were able to help and you are so happy with your order. We hope to see you again soon. All the best David and the team

Rated 5 out of 5 stars

Military style straps from The Strap Tailor

I now have around ten nato style straps from The Strap Tailor which I interchange on my field and dive watches. They are of a higher quality and are more aesthetically pleasing than those which are available from the traditional military watch strap providers or other brands and they feel very comfortable to wear, with what I would consider to be more premium stainless steel fasteners. I wouldn’t look anywhere else for my straps now and can highly recommend The Strap Tailor.

May 7, 2026
Unprompted review
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Reply from The Strap Tailor

Ah thank you, this is such a kind review. You are very welcome and its so nice to see you again. Thats what I like to hear, it helps validate what I am doing and the lengths I go to for small details that some might overlook whilst others truly appreciate. Great feedback thank you! All the best, David & The Team

Rated 5 out of 5 stars

Great design

Great design, fantastic craftmanship and updates throughout the production process.
Thank you

March 18, 2026
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Reply from The Strap Tailor

Thank you Jonny for your lovely review. So pleased to hear that feedback. You are very welcome and I hope to see you back again soon. All the best, David & The Team

Rated 5 out of 5 stars

Unmatched Quality

This came to me as a recommendation from my brother as I have recently gotten back into watches after a several year break. I have now ordered close to a dozen straps from the Strap Tailor in the last 6-7 months. I am impressed... every single time. The level of craftsmanship is unmatched elsewhere in the industry and far exceeds the vast majority of factory options, in a way more compelling price point. Keep doing what you guys do! You have me hooked.

March 25, 2026
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Reply from The Strap Tailor

What an amazing review, thank you Armando, appreciate that! This is the sort of feedback that keeps me going, love that. Appreciate the support you have given my small family business. I hope to continue to delight in future. All the best, see you soon. David & The Team

Rated 5 out of 5 stars

Premium Quality


I ordered a custom made strap for my Raymond Weil Don Giovanni. A very professional service from start to finish with direct contact from David asking very specific questions. The result is a flawless premium quality strap that fits perfectly, I couldn’t be happier. Many thanks.

March 26, 2026
Unprompted review
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Reply from The Strap Tailor

Thank you Joe for your kind review. You are most welcome and I was happy to help of course. I hope to see you again soon. All the best, David & The Team

Rated 5 out of 5 stars

The customer service was great

The customer service was great. I received personal contact from the owner when I realised I had made an error on my order measurements reassuring me that they would be corrected. It’s great to deal with real people and not virtual or AI. The strap I received was exactly right and very comfortable to wear. The materials are absolutely top notch.

March 24, 2026
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Reply from The Strap Tailor

Thank you Patrick for your great review. You are most welcome of course, I am here to help! Haha I know, in a world of AI responses we try to stand out and offer a genuine human experience. I hope to welcome you back again soon and enjoy your new strap, all the best David & The Team

Rated 5 out of 5 stars

The ordering process was straight…

The ordering process was straight forward. The service was great. The design and quality of the end product was exceptional

March 23, 2026
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Reply from The Strap Tailor

Thank you Rick! So pleased to hear that feedback. The pleasure was all ours and I do hope to welcome you back in future. All the best, David & The Team

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