Surf Office Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, flexibility, and proactive communication, making the planning process smooth and stress-free. Many highlight the team's ability to understand specific needs and tailor experiences, ensuring every detail is perfectly organized from start to finish. The overall service is frequently described as seamless and efficient, leading to successful and enjoyable retreats that exceed expectations. However, some people mentioned that while the coordination was excellent, having the company interface directly with all attendees for individual requests could further enhance the experience.

What people talk about most

Service

People report positive experiences with service, highlighting the seamless and easy partnership that made... See more

Staff

Consumers find staff to be positive, highlighting their attentiveness, flexibility, and reactivity in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was seamless,... See more

Location

Users describe positive interactions with location, highlighting how the service helped them find great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was our second year working with Surf to plan our annual company retreat, and once again, they smashed it. We had a beautiful, restorative and fun retreat just outside of Barcelona that the whole... See more

Rated 5 out of 5 stars

We had an amazing experience! Everything was perfectly organized from A to Z. As a vegan company, it’s usually quite difficult to find places that can fully accommodate our needs — but the Surf Of... See more

Rated 5 out of 5 stars

Great offer - hotel did fit perfectly with our expectations. Danielle who took care about our company did a great job, was super available before the event and was a great help to accommodate with ev... See more

Rated 5 out of 5 stars

They took the time to really understand what we needed as a team and built everything around that. We had a number of requests, and they handled all of it without friction. They worked closely... See more


Company details

  1. Travel Agency

Written by the company

Organiser of productive, authentic and effortless company retreats.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great experience overall - thank you Sara!

Sara was fantastic in organising our company trip to Istanbul - she was quick to reply, offered great solutions to issues, and made the trip itself seamless and enjoyable.

Already looking forward to the next one!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Barcelona Retreat

This was our second year working with Surf to plan our annual company retreat, and once again, they smashed it. We had a beautiful, restorative and fun retreat just outside of Barcelona that the whole team loved. It was so lovely to have the team's support in planning such a complex event, and they did a great job at helping us stay within budget. Great experience overall.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Our team Incredible experience from start to finish!

Our team had an amazing experience working with Surf Office. From the very first conversation, their team was incredibly communicative, organized, and attentive to every detail. They made the entire retreat-planning process smooth and stress-free from venue coordination to activities and logistics, everything was handled with care and professionalism. What really stood out was their responsiveness and ability to anticipate our needs before we even mentioned them. It’s clear they truly understand what makes a company retreat successful. If you’re looking for a partner who combines efficiency, great communication, and genuine hospitality, look no further than Surf Office. We couldn’t recommend them more!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Best company offsite!

It's our second year working with Surf Office for our company offsite (30 pax first year, and 42 pax second year), and we're super happy!
This year our offsite was a huge success, with direct impact on our employees' satisfaction, company culture, and alignment with our mission.
The week they put together for us was perfect on all fronts: venue selection, logistics, activities, last-minute changes - everything was super well executed. Couldn't recommend them more! And... I know whom we're working with next year!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Great offer - hotel did fit perfectly with our expectations.
Danielle who took care about our company did a great job, was super available before the event and was a great help to accommodate with every impediment and change we faced and find the best solution for us. Also during the event, she was always available to make our stay a awesome moment.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars for Elke and Álvaro

I had the absolute pleasure of working with Elke and Álvaro to plan our onsite, and I genuinely couldn’t have asked for a better experience. From the very beginning, they were incredibly friendly, responsive, and genuinely enthusiastic about helping us create a great event.

Elke was so thoughtful and organized, always making sure every little detail was covered and keeping everything running smoothly. She brought such a positive energy to the process — she was super approachable and made collaboration easy and fun.

Throughout the entire planning period, they both went above and beyond to support us. I really appreciated how proactive they were in anticipating our needs, and how enjoyable every interaction was. It truly felt like working with partners who cared as much about the success of our onsite as we did.

Thank you, Elke and Álvaro, for being such a joy to work with! I’d happily work with you both again any time.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience

We had an amazing experience! Everything was perfectly organized from A to Z. As a vegan company, it’s usually quite difficult to find places that can fully accommodate our needs — but the Surf Office team handled everything with ease.

They weren’t afraid of any request, preference, or extra thing we asked for. The communication was smooth, fast, and friendly throughout the entire process.

We truly appreciated the attention to detail and how flexible and supportive the team was. We can’t recommend them enough!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Surf Office was amazing to work with - from the initial introductory call to the final day of our corporate retreat! They are well-organised, transparent, super reliable and the communication throughout the planning and execution phase was prompt and clear. We are looking forward to working with them for future company retreats.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Team!

We recently worked with Surf Office to plan an off-site retreat for 105 people, and the experience from start to finish was absolutely seamless. From the initial proposal stage, through planning, to on site support, everything went perfectly, and we honestly couldn’t have done it without them. A special thanks to Alvaro and Elke.

Alvaro was our initial intro to Surf Office, and working with him on proposals for the retreat was a pleasure. He understood our needs and helped shape the retreat options. Once the planning stage began, Elke took over as our retreat planner. She made everything feel completely in hand and ensured that every detail was looked after. Nothing was ever too much to ask.

On site, Fernanda and Bibi were fantastic. With their support, everything ran super smoothly, and we had all the help we could possibly need. The feedback we received was overwhelmingly positive, everyone LOVED the trip!

A huge well done to the whole team. We couldn’t recommend them enough.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and a Pleasure to work with

I had a wonderful experience working with the SurOffice team. I’d like to specifically highlight Raquel and Giselle, who have been incredibly supportive from day one. They were always proactive in checking in, handling last-minute requests, and doing so with the utmost professionalism and politeness.
This was my second time working with the team, and it was an absolute pleasure. I would definitely look forward to collaborating with them again in the future.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless planning and an inspiring team retreat (Mallorca)

Working with Surf Office was a great experience from start to finish. Communication was smooth, the planning was thoughtful, and the platform made coordination easy. We really appreciated the well-curated suggestions for locations, activities, and restaurants – everything felt carefully considered.

Beyond that, the setup created a great team atmosphere, making it easy to connect and enjoy our time together. We would definitely recommend Surf Office to any team looking for a well-organized and inspiring retreat.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettable company retreat with SurfOffice!

We had such a fantastic experience working with SurfOffice! It was our very first time getting external support for our company retreat – and we couldn’t have asked for a better partner. From the very beginning, we felt incredibly well taken care of.

The regular check-ins helped us go through every detail and made sure nothing was overlooked. And in the end, everything turned out exactly as we had hoped! The implementation was seamless, and the SurfOffice team was always there to support us – even during the retreat itself.

A huge thank you for your time, effort, and amazing support. You truly made our retreat an unforgettable experience. We can’t wait to work with you again next year!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Small business going on a big trip

I am a small business owner, who wanted to celebrate the 10th year anniversary with her team. I was really worried everything would work out smoothly with our trip.

Surf Office helped us find an absolutely mindblowing venue with the most lovely host you could ever imagine. It was a magical experience for the whole team.

We did some specials and extras, and all that worked out great as well.

We could not have been happier, and I am grateful for all the support. Of course it would have been cheaper to book it all myself - but honestly, I could not have done that. It is extremely hard to find what you need in the interwebs, there is simply too much stuff out there.

I don't regret hiring them to support me, even though we were only 12 people.
They reacted swiftly to all my questions, and they treated me with a lot of kindness and respect, even though for them I am a smallish customer.

Thanks!!!

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Why I keep coming back to Surf Office

I have just wrapped up my fourth annual retreat with Surf Office, this time hosted in Mallorca, and as always they created the perfect experience for myself and my team.

Our sales representative Giselle was brilliant, she listened to what we needed and came back with venue options that were perfect for our budget and vibe.

Romane was my main contact throughout for the logistics. We had some last-minute changes and she managed everything like a pro, even securing us refunds when we had a cancellation.

This is why I keep coming back to Surf Office for our annual event. They actually care about making the retreat something special. It's that personal touch that makes all the difference.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Surf Office!

I had a great experience working with Surf Office! Elke and Alvaro were extremely helpful throughout the process and I always felt confident our retreat planning was in good hands. We've held 2 retreats working Surf Office and would recommend them to anyone looking for help planning a company retreat.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Planning and Stunning Setting for Our Team Offsite

We recently worked with Surf Office to plan an offsite for our team in Sintra, Portugal and the experience was excellent. Elke went above and beyond throughout the entire process, even driving to visit the location herself to ensure everything was perfect. She was instrumental in securing a restaurant that opened exclusively for our group, making the experience truly special.

The hotel was lovely, with breathtaking views that provided the ideal backdrop for both work and relaxation. The space was perfect for connecting, brainstorming, and fostering team collaboration. Every detail was thoughtfully managed.

We would wholeheartedly recommend Surf Office to others looking to host memorable and productive retreats!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

SurfOffice cares for (and about) you!

I organized our company retreat with the help of SurfOffice, specifically with the help from Candela and Álvaro. They helped me tremendously, made sure important things were taken care of, deadlines were met and they made sure we could have a smooth experience with the company during the week - we had an absolute blast on Gran Canaria and the Team had an amazing week!

The communication was absolute S-Tier. Clear, quick and always friendly, which made organizing an event very enjoyable, which normally is a rather monotone and sometimes even chaotic experience.

I came into this without any event organization experience and leave with a "wow, this was smooth!". Thank you for this!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Offsite Experience in Panama

We had an unforgettable company offsite in Panama with 19 team members, and everything from start to finish was exceptional. The food was incredible, authentic, fresh, and consistently delicious throughout the trip. Our hotel stay was fantastic, especially the strong air conditioning, which was a huge plus in the tropical heat!

Surf Office did an outstanding job managing everything. As a small team, using them was a huge help to ensure we hit deadlines, found team-building activities, and had a good selection of food choices. They were professional, highly organized, and incredibly on top of every detail, making the experience smooth and stress-free for everyone involved. From scheduling to coordination and on-the-ground support, they handled it all flawlessly.

Transportation during the event was well-organized and reliable, making it easy to move between activities without a hitch.

Overall, this was a 10/10 experience. Highly recommend this destination and working with Surf Office for any team looking to recharge, connect, and be inspired in a beautiful location. We will absolutely be using them again for our next company off site!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

A Perfectly Organized Company Retreat with Surfoffice

We can highly recommend Surfoffice for company retreats! From the very first contact until the end of our trip, everything went smoothly. Communication was consistently fast, reliable, and highly professional.

A special thanks goes to Stef, who supported us throughout the entire organization process. She was always available, answered all our questions, and made the planning process extremely pleasant with her friendly and helpful approach. Lola also did an excellent job in finding the perfect accommodation for our group — her quick and competent assistance was invaluable.

The accommodation itself was beautiful, with an incredibly kind host who took great care of our group and prepared delicious meals for us.

Surfoffice provided us with a perfectly organized company trip — efficient planning, outstanding support, and a wonderful experience for the entire team. We are already looking forward to our next trip with Surfoffice!

May 21, 2025
Unprompted review

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