Surf Office Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, flexibility, and proactive communication, making the planning process smooth and stress-free. Many highlight the team's ability to understand specific needs and tailor experiences, ensuring every detail is perfectly organized from start to finish. The overall service is frequently described as seamless and efficient, leading to successful and enjoyable retreats that exceed expectations. However, some people mentioned that while the coordination was excellent, having the company interface directly with all attendees for individual requests could further enhance the experience.

What people talk about most

Service

People report positive experiences with service, highlighting the seamless and easy partnership that made... See more

Staff

Consumers find staff to be positive, highlighting their attentiveness, flexibility, and reactivity in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was seamless,... See more

Location

Users describe positive interactions with location, highlighting how the service helped them find great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was our second year working with Surf to plan our annual company retreat, and once again, they smashed it. We had a beautiful, restorative and fun retreat just outside of Barcelona that the whole... See more

Rated 5 out of 5 stars

We had an amazing experience! Everything was perfectly organized from A to Z. As a vegan company, it’s usually quite difficult to find places that can fully accommodate our needs — but the Surf Of... See more

Rated 5 out of 5 stars

Great offer - hotel did fit perfectly with our expectations. Danielle who took care about our company did a great job, was super available before the event and was a great help to accommodate with ev... See more

Rated 5 out of 5 stars

They took the time to really understand what we needed as a team and built everything around that. We had a number of requests, and they handled all of it without friction. They worked closely... See more


Company details

  1. Travel Agency

Written by the company

Organiser of productive, authentic and effortless company retreats.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great support

Great support, personalised service and great experience. Would highly recommend Surf Office services to any organisation. Their follow-up tools make it very easy to also communicate with your team.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Osaka, Japan Retreat June 2025

We recently partnered with Surf Office to organize our company retreat in Osaka, Japan, and we couldn't be more pleased with the experience.
From the outset, Surf Office showed exceptional ability to coordinate across time zones, manage the language barriers, and handling the logistical complexity of a group of 100+ people with ease and professionalism. The team from Surf Office were flexible, communicative, and proactive every step of the way.
They helped us plan everything, from the event scheduling to restaurant reservations, hotel reservations for 100+ people, team activities, and last-minute changes They ensured the entire retreat was seamless, memorable, and highly energizing for our team. Thanks to their support we were able to focus on what mattered most: connecting as a team, exploring a new culture, and building lasting memories
VeChain highly recommend Surf Office to any company looking to run a world-class team offsite, especially in international destinations.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Lisbon, can we come back?

We went to Lisbon with 31 employees from all over the world. The event had been organised by SurfOffice/Elke. The hotel was top, the activities were top and the food was top. The communication with Surf O. was very good too, and it helped that Elke is a Dutch woman living in Lisbon. The coda app was not very handy at first, but turned out to be useful at the end/towards the event. We look back at a very successful All Company Meeting in Lisbon!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond — an unforgettable experience!

SurfOffice delivered an absolutely outstanding service. Their attention to detail, responsiveness (literally day and night!), and presence throughout the entire process went far beyond our expectations.

The whole team was a true pleasure to work with — professional, proactive, and always one step ahead. A special thank you to Cris, Romane, and Angela: you were exceptional. Your dedication, kindness, and efficiency made all the difference.

Thank you again — we would 100% recommend SurfOffice and look forward to the next collaboration!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic partnership in event planning and logistics

Romane LeBrec-Foulatier was a fantastic partner in planning this event. She did a wonderful job of introducing the planning project via Coda and then was extremely helpful and conscientious in helping us plan toward the event. I always felt that I could depend on her follow-up and she was clear and articulate in her guidance. She was also proactive in flagging items that needed extra consideration or in raising potential issues with the schedule or venue or planning. We really loved the Coda site that she created to for planning and also the Coda dashboard that we shared with the Hemab team; the team found it very helpful as well. Lastly, Romane was critical in helping on our last day in France when the taxi drivers were on strike - she very quickly implemented a contingency plan and helped us communicate it to the team through the Coda site.

Similarly. Álvaro Pérez-Segnini was very helpful in helping us choose the Chantilly location. He understood the parameters of the offsite and got back to us with multiple proposals in a limited time frame. He helped us understand which option would be the best for us and he helped us negotiate the best space and the best price.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless, Well-Planned Retreat Experience with Surf Office

We had a fantastic experience partnering with Surf Office for Tabby’s 3-day company retreat in Costa Brava. From the early planning stages to the end of the event, everything ran smoothly and professionally.

We first worked with Anthony, our Company Retreat Consultant, who helped us choose the right package. He was responsive, approachable, and clearly experienced—making it easy to select the Aromar Hotel, which suited our needs perfectly.

From there, we were supported by Romane, our dedicated Retreat Manager. She was absolutely great—well-organized, proactive, and always ready with thoughtful recommendations and local insights. Whether it was fine-tuning the schedule, adjusting logistics, or booking group activities like kayaking and hiking, she made sure every detail was handled.

The mix of work sessions, team-building, and social time was just right. The hotel was comfortable, the activities were fun and well-coordinated, and the team dinners and beach events added a special touch. Everyone had a great time and felt the experience helped strengthen our team dynamics.

Surf Office made it easy to plan and execute a retreat for 65 people without stress. We’d absolutely recommend them to any team looking to run an effective and memorable offsite—and we’ll definitely be working with them again.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Partners for unforgettable experiences

We are a 100% remote Software Company that has been doing self organized Teamevents since 2016. They are a very important part of our company culture and something the whole company is looking forward to throughout the year.

As the company grew we have been searching for a partner to organize a Teamevent for 50 People in 2024 and have found the perfect one with Surf Office.
The main advantage for us was not them taking over the main organization, it was that they just had the same vibe. You can find people who will organize a team retreat for you - but only a few will catch the right vibe and select the right venues - Surf Office does!

Needless to say that the whole process was smooth and the organization was flawless. If you are a boring company, please do not hire them. But if you are a bunch of people that are working together and actually like each other, i would really give it a shot. For us, a Teamevent has never felt this easy.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had the pleasure of working with Surf Office to organise our annual company offsite in Portugal and the experience exceeded all expectations. From the initial planning stages to the final event, the team demonstrated outstanding professionalism, attention to detail and a true commitment to making our event a success. Every aspect of the offsite was handled seamlessly, including venue selection, team-building activities and logistics. They have a deep knowledge and network of local and trusted vendors.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Surf Office. Highly Recommended!

We recently worked with Surf Office to organize a company retreat in Lisbon, and the experience was nothing short of exceptional. From the very beginning, Simon was incredibly patient and supportive, helping us navigate multiple destination changes until we finally landed on Lisbon. His calm demeanor and willingness to ensure we found the perfect location made the planning process much smoother.

Once we signed the contracts, Cristi took over and was an absolute star. Her patience, clear communication, and flexibility made all the difference. She understood our brief, even in its most creative form, and worked tirelessly to bring it to life. Cristi kept us on budget, coordinated seamlessly with the right production team, and managed everything through an intuitive dashboard on Coda. She was always a step ahead, anticipating our needs before we even voiced them.

On the ground, Fernanda was a force to be reckoned with! She ensured that venues delivered on time and to the highest standards, making sure every detail was executed flawlessly.

What truly set Surf Office apart was their ability to make us feel like a collective team rather than just another client. They handled sensitive information with discretion, tackled challenges with calm professionalism, and ultimately delivered an unforgettable retreat.

We would work with Surf Office again in a heartbeat and highly recommend them to anyone looking to plan a seamless, well-executed offsite.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettable work retreat in Gran Canaria

I recently worked with Surf Office to organize an offsite retreat for my company in Gran Canaria, and I couldn't be happier with the experience! Beatriz, the retreat planner, was incredible. From start to finish, she was exceptionally organized, responsive, and attentive to every detail.

Planning a retreat for a team can be daunting, but Beatriz made the process seamless. She answered all my questions quickly and thoroughly, and her recommendations were spot-on. The offsite itself was beyond amazing – the accommodations and activities were perfectly tailored to our team’s needs.

Surf Office took all the stress out of planning and delivered an unforgettable experience for our group. I highly recommend them to anyone looking to plan a work retreat. If you’re lucky enough to have Beatriz as your planner, you’re in great hands!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

awesome time in portugal!

Surf Office made planning our 20 person offsite a breeze! They found the perfect location for us, advised on places we weren't originally considering, and the organization/logistics were very smooth. As a small people team, having this extra help makes a world of a difference. Our team had a great time!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

We recently had our company retreat in Platja d'Aro, Spain.

We recently had our company retreat in Spain which was organized together with Surf Office and the experience exceptional. From the initial planning stages to the final details, the Surf Office team was professional, attentive, and incredibly helpful.

They provided tailored recommendations for a venue and their local expertise and network made the entire process smooth and stress-free. The seamless coordination of accommodation, transportation, and activities allowed us to focus on creating meaningful connections within our team without worrying about logistics.

The retreat itself was a huge success, and a big part of that was thanks to Surf Office's ability to anticipate our needs and adapt to last-minute changes. I would like to give a special shoutout to Romane who is an organization wizard and made sure everything works out as planned, Fernanda who was our on-site support and did an exceptional job even for the very short-term requests.

If you're looking for a reliable partner to help organize your next retreat, I highly recommend Surf Office. Their expertise, attention to detail, and dedication to creating memorable experiences are unmatched. Thank you!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great Team Offsite Retreat

Our team offsite retreat was excellent - great food, weather and activities. Even the people that couldn't attend wished they could have made it. And the location was perfect.

Surf Office - Thank you very much for your help and support with planning and organization - and Beatriz our retreat manager was fantastic - fast, efficient and always kept us informed. It really made the difference. It really did!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Would ABSOLUTELY recommend.

Candela over at Surf helped us to organise our first ever team retreat in Portugal for 30 odd people (which included +1s and small children.)
It honestly couldn't have been more perfect. Every detail was seen to and we felt completely supported. Our team came away from that trip feeling like a proper little family. Such wonderful memories.
We honestly could never have done this without Surf and would recommend to anyone.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Best offsite experience ever

The SurfOffice team helped me organise a great offsite abroad for my distributed team of 16 and the experience was seamless.
Their clear communication made planning easy, and they thought of everything we might need. They have a great selection of hotels and experiences, helping us stay within budget without compromising on quality. What especially stood out was their real-time availability during the event, which helped us quickly solve a few last-minute issues.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great support from start to finish

We used SurfOffice for our 2024 offsite in Comporta, Portugal. Elke and Giselle were great from the starting point to the end. Nothing was too difficult for them. They were always on hand to assist us and deal with all requests promptly and efficiently. Thank you for such a great offsite and all your support.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Spoke to Giselle

Spoke to Giselle, didn't respond to us like she said she would the next day, finally after few follows up she responded she could not help us find a resort after we left this review, just because we didn't want full planning she ignored our request.

August 27, 2024
Unprompted review
Surf Office logo

Reply from Surf Office

Thank you for your review. On Thursday evening, you had a free consultation call with our retreat advisor, Giselle. She then researched options and informed you on Tuesday that we have none for you. This could be done faster.

Considering that you had fixed dates and your budget was 75 Eur per person a night in Barcelona, it was Giselle's mistake not to tell you directly on the call that we didn't have options.

We apologize that you had to wait a few days for our answer.

Rated 5 out of 5 stars

Company retreats in Portugal and Spain

We have organized company retreats for our distributed 30 people team multiple times with Surf Office and the team has loved it every time. Surf Office has some great venues as part of their portfolio and do a great job helping to facilitate pretty much everything from accommodation, food, activities, airport transfers etc.

April 19, 2024
Unprompted review
Rated 4 out of 5 stars

Company Retreat Success!

Surf Office helped us plan our 60 person staff retreat, scoping locations, venues, restaurants, activities, and more. Angela was really on top of it and paid close attention to all of the details. Definitely saved us time on research and back-and-forth with all of the various contact persons!

May 20, 2024
Unprompted review

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