Surf Office Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, flexibility, and proactive communication, making the planning process smooth and stress-free. Many highlight the team's ability to understand specific needs and tailor experiences, ensuring every detail is perfectly organized from start to finish. The overall service is frequently described as seamless and efficient, leading to successful and enjoyable retreats that exceed expectations. However, some people mentioned that while the coordination was excellent, having the company interface directly with all attendees for individual requests could further enhance the experience.

What people talk about most

Service

People report positive experiences with service, highlighting the seamless and easy partnership that made... See more

Staff

Consumers find staff to be positive, highlighting their attentiveness, flexibility, and reactivity in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was seamless,... See more

Location

Users describe positive interactions with location, highlighting how the service helped them find great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was our second year working with Surf to plan our annual company retreat, and once again, they smashed it. We had a beautiful, restorative and fun retreat just outside of Barcelona that the whole... See more

Rated 5 out of 5 stars

We had an amazing experience! Everything was perfectly organized from A to Z. As a vegan company, it’s usually quite difficult to find places that can fully accommodate our needs — but the Surf Of... See more

Rated 5 out of 5 stars

Great offer - hotel did fit perfectly with our expectations. Danielle who took care about our company did a great job, was super available before the event and was a great help to accommodate with ev... See more

Rated 5 out of 5 stars

They took the time to really understand what we needed as a team and built everything around that. We had a number of requests, and they handled all of it without friction. They worked closely... See more


Company details

  1. Travel Agency

Written by the company

Organiser of productive, authentic and effortless company retreats.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great time

We went into talks with SurfOffice and hit it off with the founders to make this happen.
Theres a team that will guide you through the choice and a platform for when you are to arrive with an agenda.
Our team likes to bring in community members to these types of events and the crew is excited.
The onboarding is going well and we paid the deposit, and we're looking forward to the trip. Our party had to reduce significantly due to constraints and the team has been accomodating so far.
5* everyone had a good time and Rayna on site made everyone feel comfortable.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Experience!

From the very first contact to the last goodbye, Surf Office was an incredible company to work with for our company retreat in Portugal.

The customer service was top tier and every single person I interacted with was absolutely lovely, professional and so helpful.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with the Surf…

Excellent experience with the Surf Office in Lisbon. We had a group of 10 people for two weeks and it was hugely productive to have a nice, clean, private space with fast internet and all the amenities. The office is large enough to accommodate many more people, but it was nice for us to be able to spread out a bit. The location is central so it's easy to get there by train or walking from most areas (Alfama, Graca, Baixa, etc). We liked the steak restaurant next door, Brick Cafe for breakfast (2 minute walk) and Cozinha Urbana for lunch (10 minute walk).

December 12, 2018
Unprompted review
Rated 5 out of 5 stars

InVision retreat in Ericeira, Portugal

Amazing experience!
For a fully remote company with 500+ employees, it's sometimes hard to organize off-sites where we all need to fly in from different parts of the world. But Surf Office made it a lot easier for us. With a great location in Portugal, we decided to bring around 20 folks together to experience a productive week while enjoying the change of environment and amazing Portuguese ocean views.

Peter from Surf Office was a great host from the moment we checked in to the last day we had there. From booking additional coworking space to activities for non-surfers it was an experience the whole team would do over and over again.

So, in general: no reservations at all and I would recommend it if you wanna bring your team closer together while still being super productive.

August 16, 2018
Unprompted review

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