A small order similar to a year ago. Despite being the end of the Football season The Trophy Store fulfilled my order an delivered it safely in a short timeframe. Any concerns were dealt with prom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Placed order and then changed mind. Rang up and nothing was too much trouble. Product was changed and quickly arrived. The photo online does not do the trophy justice. Fantastic product at a great p... See more
After a mishap with my 6 year olds 'player of the week' trophy I desperately needed a replacement to give back to the coach at the next training session. I found the same one on the website but strugg... See more
I placed an order 10 days ago. Have heard nothing from the company. I have chased up via the contact us page which doesn't appear to go anywhere as I have had no response. I was hoping to get the trop... See more
Company replied
Company details
Written by the company
Supplier of trophies, medals & glass awards. We have a comprehensive engraving facility that allows us to not only engrave trophies but signs, labels and plaques in a variety of materials including brass, aluminium, acrylic & engraving laminates. We also offer a custom t-shirt printing and mug printing service. Established in 2001
Contact info
16 Woodley Precinct, SK6 1RJ, Stockport, United Kingdom
- 0161 494 7000
- info@thetrophystore.co.uk
- thetrophystore.co.uk
4.3
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Trophy Store
Thank you for your review :-)
Reply from The Trophy Store
thanks for the 5 star review
Great Service
Trophy came out even better than expected. Would definitely recommend The Trophy Store to anyone! Great stuff!
October 10, 2022
Reply from The Trophy Store
glad to hear you were happy with your order, thanks for the review!
Very helpful and quick service
Very helpful and quick service. Good quality products and engraving.
October 7, 2022
Reply from The Trophy Store
thank you for the 5 star review!
Wide selection
Good quality trophy and design.
Very pleased with the product.
Reasonable delivery time despite postal strike.
October 6, 2022
Reply from The Trophy Store
thanks for the review :-)
Excellent service
Excellent service and a small hiccup rectified within 24 hours. would definitely recommend the Trophy store and will use in future.
September 29, 2022
Reply from The Trophy Store
thank you for the 4 star review
Netball League
Lovely trophies - look great and very reasonable. Kept informed at all stages of the order. Will definitely use again.
September 1, 2022
Reply from The Trophy Store
thanks for the review!
Really lovely service
Really lovely service - even when I missed some aspects of the order they were very accommodating in completing it for me. Wonderful product and I even got some haribo in the package. Thank you. Highly recommend working with them.
September 18, 2022
Unprompted review
Reply from The Trophy Store
thank you for your great review!
Reply from The Trophy Store
thanks for the 5 star review :-)
Trophy arrived exactly as requested and…
Trophy arrived exactly as requested and is good quality, feels nice and heavy; the engraving is perfect.
August 22, 2022
Reply from The Trophy Store
thank you for the 5 star review!
Prompt delivery and well packaged
Prompt delivery and well packaged. Id over ordered by mistake and refund returned quickly and order ammended great service thank you
August 15, 2022
Reply from The Trophy Store
thanks for the review :-)
GOOD CUSTOMER SERVICE
GOOD CUSTOMER SERVICE, GOOD PRODUCT, DELIVERED ON TIME.
THANKS FROM BEN'S BREWERY
August 8, 2022
Reply from The Trophy Store
thanks for the 5 star review!
Hasn’t arrived
August 7, 2022
Reply from The Trophy Store
Sorry to hear your order hasn't arrived, it has been sent out and should be with you by now, I will find out what has happened to it and get back to you.
The trophies didn’t come on time and it…
Changing my rating from one to five star as it was not the store’s fault. The trophies arrived late but due to Royal Mail.
Trophies were amazing and looked awesome for our little stars who graduated. Glad was able to send it to them in time.
Thank you trophy store for making it special for me.
July 19, 2022
Reply from The Trophy Store
I'm really sorry to hear your awards did not arrive on time, they were posted out in plenty of time.
It seems on this occasion Royal Mail has let us both down.
Professional and reliable
Fantastic service and incredibly helpful staff who did all that they could do ensure I got my order on time.... which I did!
July 18, 2022
Reply from The Trophy Store
Thank you for the 5 star review, happy to hear you received your awards on time!
Great service
Great service! The website was really simple to navigate and I am really impressed with the quality and price of the trophies. A lovely job on the engraving too. I would highly recommend!
July 16, 2022
Reply from The Trophy Store
Thank you for the 5 star review!
Yet again, toptastic service, delivery and quality.
Yet again, your service is tops, so helpful on the 'phone and the delivery date spot on, thanks again.
And your trophy's are superb value for our annual Charity cricket match, our young players are always so pleased to receive them, as are our older players!
I'll certainly be ordering my usual 10 trophies again in 2023...
Thanks again,
Jon.
July 12, 2022
Reply from The Trophy Store
Thank you so much for the great review and the 5 stars!
Great place to get your trophies from…
Great place to get your trophies from the guy I dealt with was more than helpful and kept me updated with everything definitely use them again
July 7, 2022
Reply from The Trophy Store
Thanks for the great review!
Really pleased with my order
Really pleased with my order. They are smaller than I expected however, that is my fault as I am not very good with measurements. Great service when I called re my order will definitely order again.
July 1, 2022
Reply from The Trophy Store
Thank you for the 5 star review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.