The Watered Garden Reviews 

134
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the workshops, describing them as fun, informative, and suitable for all skill levels, with many enjoying the creative process and the quality of the finished products. The staff are frequently highlighted for being lovely, friendly, knowledgeable, and always willing to offer support and advice. People appreciate the beautiful, healthy plants and the careful packaging, noting the care taken with each item. However, some people mentioned experiencing a plant arriving slightly damaged, despite the protective packaging. Additionally, one reviewer reported not receiving a reply to an email question concerning a product.

What people talk about most

Product

Consumers consistently express satisfaction with the product, often praising the good quality, variety, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Customers had positive experiences with quality, consistently praising the health and appearance of plants,... See more

User experience

People report positive experiences with the user experience, often highlighting the friendly and welcoming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LOVED my macrame workshop. Great fun, beautifully paced, suitable for total beginners, lovely staff, gorgeous setting...literally nothing I can complain about. I took a friend to try out macrame, w... See more

Company replied

Rated 5 out of 5 stars

What a lovely plant shop, so beautiful, peaceful and calm atmosphere. It was recommended and I am my friend visited about month ago. We made a special trip and it was so worth it. Charlie was absolute... See more

Rated 5 out of 5 stars

I had a fabulous time making my terrarium last Thursday evening. A very relaxing atmosphere, easy to follow instructions and a great bunch of participants. The staff are brilliant, nothing was too m... See more

Company replied

Rated 5 out of 5 stars

Really enjoyed the Christmas/Winter Wreath workshop. I went with a couple of friends and we enjoyed a hot drink and mince pie before creating our wreaths to take home. Charlie was on hand to offer sup... See more

Company replied


Company details

  1. Garden Center

Written by the company

We specialise in quality houseplants with a diverse range to suit every home. Offering expert advice on plant care, hosting practical workshops and supplying everything you need to support your indoor jungle. We're more than a shop - we're a community for plant enthusiasts, so pop in and see what's growing on!


Contact info

4.8

Excellent

TrustScore 5 out of 5

134 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(134)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. I didn't buy anything on my first visit because they didn't have the plant (Alocasia Zebrina) I was after for my daughter but they said they'd have some in a couple of weeks. When I did come back they remembered me and had a nice pot and birthday card to go with it.

September 7, 2023
The Watered Garden logo

Reply from The Watered Garden

Thanks Mark!

We hope your daughter had a wonderful birthday and enjoys looking after her new Zebrina

Let us know if there's ever anything we can help with

Thanks
Charlie
The Watered Garden 🌱

Rated 5 out of 5 stars

Great Purchase

I bought a perfect Curio Ficoides at such a reasonable price. A small snag with shipping but after some emails Charlie was able to sort out sending another. Couldn.t recommend buying from here more

August 8, 2023
The Watered Garden logo

Reply from The Watered Garden

Hey Will!

Thanks so much for your understanding with the shipping 💚 we hope you enjoy your Curio and as ever, let us know if there’s any help you need 🌿

Thanks
Louis
The Watered Garden

Rated 5 out of 5 stars

Beautiful

Beautiful, healthy plants, delivered quickly and very well packed

July 20, 2023
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Reply from The Watered Garden

Thanks Anna!

Great to hear you’re happy with your order 💚 we really appreciate your feedback

Feel free to reach out if you ever need a hand with anything

Charlie
The Watered Garden

Rated 5 out of 5 stars

Swift and friendly service

Swift and friendly service, the plant arrived in perfect condition.

July 13, 2023
The Watered Garden logo

Reply from The Watered Garden

Hey Ursula!

Thanks for your review and we’re so pleased to hear you’re happy with your order! 🌿

Let us know if there’s ever anything we can help with

Cheers
Louis
The Watered Garden

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