Thirtyone:eight Reviews 233

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and value, often highlighting their usefulness and effectiveness. Many people also commend the efficient delivery service, noting that orders arrive quickly and in good condition. The ordering process is consistently described as easy and straightforward, with the website being user-friendly and well-organized. However, some customers also noted issues with delivery, reporting instances where products arrived damaged, were incomplete, or did not arrive at all. A few people mentioned that the product descriptions lacked sufficient detail, specifically regarding age ranges for intended audiences.

What people talk about most

Product

Clients share positive opinions on product quality and delivery. Many reviewers praise the good quality... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Order

Consumers generally report positive experiences with the ordering process. Many reviewers highlight the ease... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent, prompt, fast, and... See more

Website

Customers consistently note positive experiences with the website. Reviewers praise its user-friendly design,... See more

Based on these reviews

Rated 4 out of 5 stars

We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... See more

Company replied

Rated 4 out of 5 stars

Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... See more

Company replied

Rated 4 out of 5 stars

Was made aware of the product I ordered via an email newsletter. The link worked well, and the purchase process was simple. The product was delivered in good condition and in good time. I didn't gi... See more

Company replied

Rated 4 out of 5 stars

Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... See more


Company details

  1. Charity

Written by the company

Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you.

Having outlines, the talks, the suggestions all helped greatly - I then made it my own, including short interviews with a couple of people who had had good reason to 'use' the church as a safe space. The service was very well received.

October 31, 2024
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Reply from Thirtyone:eight

Pleased to hear the service went done. Thank you for supporting the campaign.

Rated 5 out of 5 stars

What a wonderful company!

Thirty one:Eight have been absolutely brilliant for me and my organisation.

November 7, 2024
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Reply from Thirtyone:eight

Thank you for leaving such a lovely review. We're pleased to support you.

Rated 5 out of 5 stars

A great organisation

A great organisation. Swift and professional support. I am exceptionally reassured to have your covering. Thank you

October 28, 2024
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Reply from Thirtyone:eight

Thank you for leaving a review. We're pleased to be able to support you.

Rated 5 out of 5 stars

Great Safeguarding resources

Great handy reminders on Safeguarding, stand out posters great for grabbing attention. All at a very good price. Speedy delivery.
Thank you.

October 26, 2024
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Reply from Thirtyone:eight

Thank you for leaving a review. We're glad you're happy with the resources.

Rated 4 out of 5 stars

Easy to order

Easy to order - somewhat slow Royal Mail delivery

October 30, 2024
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Reply from Thirtyone:eight

Sorry the post wasn't as speedy as we hoped.

Rated 5 out of 5 stars

Very good support service

Matthew dealt with my login problem very well and very professionally. He showed lots of patience and was easy to understand. He was a lot better than most corporate telephone advisors.

November 4, 2024
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Reply from Thirtyone:eight

We'll make sure Matthew receives your feedback. Glad to hear you're happy with the service.

Rated 5 out of 5 stars

My order came within a few days of…

My order came within a few days of placing it and was as expected. The posters and safeguarding cards will all be useful and I think will provoke people to be more aware of a safeguarding issues. .

October 18, 2024
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Reply from Thirtyone:eight

We hope so too! Thank you, Pamela.

Rated 4 out of 5 stars

Pleased with product

Pleased with product. Could have arrived quicker.

October 10, 2024
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Reply from Thirtyone:eight

Thank you for taking time to leave a review. Pleased to hear you're happy with the product.

Rated 5 out of 5 stars

User friendly

I like the simple easy to understand policy template. It made it really easy to update my church policy.

September 21, 2024
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Reply from Thirtyone:eight

We're really pleased to hear that.

Rated 5 out of 5 stars

Exceptional support

I rang the helpline and it was outstanding advice and support. Materials are well thought out and prepared.

September 27, 2024
Thirtyone:eight logo

Reply from Thirtyone:eight

Thank you so much for taking the time to leave a review.

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