Thistle Boilers  Reviews 

131
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely professional, punctual, and always keep everyone updated throughout the entire process. People appreciate the clear communication regarding transparent pricing and detailed quotes, noting that boiler installations are completed quickly and left extremely clean. Though some customers noted minor complications during the installation process or very long working hours for the engineers, overall satisfaction and quality remained exceptionally high. Consumers also mentioned that additional tasks like extra brickwork or replacing odd piping were handled smoothly by the team without any hidden trouble.

What people talk about most

Service

Consumers find service to be a seamless experience, praising the prompt communication, quick installation,... See more

Staff

Customers had great satisfaction with the staff, noting that the team arrived on time, maintained a... See more

Price

Reviewers mention positive feedback about price, consistently noting that quotes were much more reasonable... See more

Quality

People report positive experiences with quality, noting that the workmanship is exceptional and second to... See more

Product

Customers consistently note positive experiences with product, highlighting that their new boilers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys arrived on time which is always a good start.boiler was fitted with no dramas what so ever.very professional fitters kept us updated all thru the day and gave us a very detailed how to work boile... See more

Rated 5 out of 5 stars

Brilliant Service. Replied instantly to request for a quote. Came out within a couple of day's for survey and estimate. Shane was really helpful, knowledgeable and gave me options. Fantastic quo... See more

Rated 5 out of 5 stars

Brilliant from beginning to end... These guys are professional, fast, clean and know there stuff. Not a mess just quickly and quality job done. Politite decent guys... Very professional from be... See more

Rated 5 out of 5 stars

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later. Once completed, we would get a guarantee and Gas Safe... See more


Company details

  1. Heating Contractor
  2. also in
  3. Boiler and Heating Service
  4. Gas Installation Service

Written by the company

Thistle Boilers are a professional and reliable heating company, covering central Scotland. We are boiler replacement specialists and can offer finance options and £0 deposits on all installations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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No recent history of asking for reviews

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4.9

All reviews

(131)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Gas boiler replacement…

We used Thistle boilers to change our old boiler for a new one from Worcester. We can not speak too highly about the excellent service we received, We highly recommend them '.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and reliable service

Quick and reliable service.
Our boiler was completely knackered and I called Thistle to get a free quote, I got book in and an engineer came to inspect the current boiler and provide a quote.

The quote provided was cheaper than other providers on like by like based but also had extras including free services for 2 years and power flush.

I booked in to go ahead with the work and was booked in for my preferred date. I met the engineer at property on the day provided a key and left them too it. He contact me 30minutes before completion and I returned.
Seamless service from start to finish - would highly recommend.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Thistle Boilers

From initial contact right through to fitting, the service provided by Gary and the Team has been faultless.

Appointments all took place as agreed - very reliable.

The fitter took time to replace the 'odd' piping originally in place and has left a very neat and tidy set up.
Follow up call and offer to help with digital timer, if needed.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and reliable

Quick and reliable, options for boilers explained in great detail to suit my requirements and budget, arrived, ready to work at appointed time, explained all the set up of the boiler, ie, timer, heating, water temp, and left his work area clean, very happy with work and left me with information so that I can call if I need any more info,

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend using Thistle Boilers…

Would recommend using Thistle Boilers for a boiler renewal. We were talked through different options by Gary and decided on the one with 10 yr warranty. Company supplies and fits good quality boilers. The full service from quote to installation was completed quickly and professionally.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with. We were looking to have new boiler fitted and 1 radiator replaced. Gary visited to see what we were looking for & gave us a very reasonable quote there & then. The work was carried out by JD from Thistle. He was very efficient & really friendly & nothing was a problem for him. He arrived promptly & the job was completed in 1 day. No mess or disruption made. He even spent time with us demonstrating how to operate the thermostat which took a bit of time as we are pensioners & not up on gadgets. Gary phoned the next day to make sure we were happy with the work carried out. We received all the gas safety certificates and boiler warranty by email the same day as the install. We would definately recommend Thistle to anyone as they are very professional friendly & really helpful.
Margt McGhie

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Thistle boilers were fantastic with us to provide and fit our new boiler. I had spent a lot of unnecessary money paying for parts with another company. Thistle boilers were super quick at coming out the next day and we had our new boiler fitted easily and speedy. It is also much more efficient and energy bills less. Gary and the team are helpful and I would recommend them to anyone. Top class service and great price. Really knowledgeable too with regards to information provided about the boilers offered.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I couldn't fault the service from Thistle Boilers, it was faultless from start to finish. Thistle was quick to respond, the price was fair, process easy, install brilliant and boiler is working like a dream. I'd highly recommend them to anyone.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I can't recommend Thistle Boilers…

I can't recommend Thistle Boilers enough. Gary, JD and Rachel were all very nice to talk to. Job was done in half a day. New boiler fitted, new pipe work where needed, system flush and cleaned up afterwards including removal of old boiler. 10/10 guys!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Everything from start to finish was 10/10. Gary and the team at thistle were always very helpful and answered all my hundreds and thousands of questions as a first time home owner, with no idea about a boiler!! Nothing was ever too much hassle and the process was very smooth!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thistle do nicely

Contacted Thistle along with a few other companies as we needed a new boiler, Gary was the only one who came out and had a look on the day we phoned him and gave us a quote right away with availability within days, they weren't the cheapest quote but the other companies didn't give us alot of confidence and offered cheaper for cash in hand (off the books) which is not professional when getting something as important as a boiler fitted so we went with Thistle. JD came out yesterday and fitted our boiler, took him a good chunk of the day but he was friendly and has done a nice job, very happy to have a hot shower again and would recommend Thistle

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

JD was amazing

JD was amazing. Came out for estimate and work started almost at once.
Work was of the highest standard and
Efficiency and finish just perfect.
Great job. Thank you

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great work by Thistle!

Top service provided by the team at Thistle Boilers. My old boiler broke down on a Friday, Gary came to quote the job on a Saturday and I was back up and running again with a new boiler and cylinder on Wednesday. Pleased with the quick turnaround.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service.

Brilliant service from coming out to quote to the job being finalised. Work was carried out very quickly and to a high standard. No mess to clean up and all really friendly workers. Would highly recommend.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot praise this company enough

Cannot praise this company enough, we bought my family home and we needed a whole new heating system, got quite a few quotes and thistle gave us the best feeling, very professional and informative and we decided to go with our gut instinct.
Called to organise installation which was done within a week, 2 really nice lads started on the Friday morning and by 1pm the next day it was fully installed and they removed and took away the old antiquated system that was there since the property was built! ...heating has been amazing! You absolutely won't be disappointed going with thistle..we are very happy and would highly recommend them!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Made a call and Gary came out to give me a quote within days. The boiler was fitted a few days later by JD lovely young man. He left taking all the rubbish with him and now my house is lovely and warm. Brilliant service.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

New boiler …

The process of getting a new boiler from thistle was excellent. Gary came out and a price was agreed and within a few days JD had installed my boiler. Fantastic service.

JD was clean and worked diligently, I couldn't have asked for anything else.

I would highly recommend this company for price, reliability and professionalism.

One small minor, I asked JD to have a looks at my radiators as my controls were faulty. I think he forgot.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

David and Taylor did a great job on…

David and Taylor did a great job on installing my boiler no problems no mess and set up my thermostat so I didn’t need to set it myself four hours and everything was done great job thistle boilers recommend Gary for prompt service 👏👏

April 21, 2026
Unprompted review

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