Thistle Boilers  Reviews 

132
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely professional, punctual, and always keep everyone updated throughout the entire process. People appreciate the clear communication regarding transparent pricing and detailed quotes, noting that boiler installations are completed quickly and left extremely clean. Though some customers noted minor complications during the installation process or very long working hours for the engineers, overall satisfaction and quality remained exceptionally high. Consumers also mentioned that additional tasks like extra brickwork or replacing odd piping were handled smoothly by the team without any hidden trouble.

What people talk about most

Service

Consumers find service to be a seamless experience, praising the prompt communication, quick installation,... See more

Staff

Customers had great satisfaction with the staff, noting that the team arrived on time, maintained a... See more

Price

Reviewers mention positive feedback about price, consistently noting that quotes were much more reasonable... See more

Quality

People report positive experiences with quality, noting that the workmanship is exceptional and second to... See more

Product

Customers consistently note positive experiences with product, highlighting that their new boilers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys arrived on time which is always a good start.boiler was fitted with no dramas what so ever.very professional fitters kept us updated all thru the day and gave us a very detailed how to work boile... See more

Rated 5 out of 5 stars

Brilliant Service. Replied instantly to request for a quote. Came out within a couple of day's for survey and estimate. Shane was really helpful, knowledgeable and gave me options. Fantastic quo... See more

Rated 5 out of 5 stars

Brilliant from beginning to end... These guys are professional, fast, clean and know there stuff. Not a mess just quickly and quality job done. Politite decent guys... Very professional from be... See more

Rated 5 out of 5 stars

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later. Once completed, we would get a guarantee and Gas Safe... See more


Company details

  1. Heating Contractor
  2. also in
  3. Boiler and Heating Service
  4. Gas Installation Service

Written by the company

Thistle Boilers are a professional and reliable heating company, covering central Scotland. We are boiler replacement specialists and can offer finance options and £0 deposits on all installations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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No recent history of asking for reviews

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4.9

All reviews

(132)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and speed service

Contacted between Christmas and new year as let down with insurance company. Had a quick response and new boiler fitted the very next day. Much appreciate the quick turn around as I have a 4 month old baby.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Look no further than Thistle Boilers for boiler installation

I received a visit from Gary, Thistle Boilers salesperson when I asked for a quote for the installation of a new Worcester Bosch. Boiler
I was impressed with his knowledge on the installations delivery and price.
The Boiler was delivered and installed the following day by “JB” Thistle Boilers a first class plumber in a very excellent manner,
I was very impressed by his workmanship, very neat and tidy. I am totally satisfied with the overall outcome efficiency of my new boiler.
I have no hesitation in recommending Thistle Boilers if you are looking for the installation of a new Boiler.

He also spent time in explaining to me the operation of the temperature Thermostat settings.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

new boiler …

Seen the ad for thistle and gary got in touch to make an appointment to see me , when he met me gary was great showing me the range of boilers and explained the process and what the engineer would do. When i picked the boiler i wanted gary phoned me back and said i could get it fitted in 24 hrs from me pickin new boiler which was great as i didnt have any heating .When the engineer came out he explained how he was going to do the job and any questions i had he answered them, he was very tidy and any mess he cleaned up after him .He also helped set up my hive and showed me how to connect up my phone , all in between meeting gary and the engineer who carried out the work it was stress free from start to finish a local company who i would recommend to anyone a 1st class job from start to finish.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Got a boiler installed the other day very professional and quick installation from the phonecall to the installation everything was quick gary came out to look at the boiler on the Thursday got the new boiler installed on the Friday with no problems

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Thistle boilers - excellent …

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later.
Once completed, we would get a guarantee and Gas Safe certificate, which we have gotten today.
Eamonn was the installer. He’s a nice lad who is very competent and knowledgeable, and we instantly trusted him to complete our installation.
We also very happy, knowing that we have 2 years free annual service.
Thank you to you all.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault Gary and Eammon

Cannot fault Gary and Eammon. The whole process was straight forward. Gary was prompt in providing the quote and the work itself was done within a couple of days of the quote and the work completed on time and to a high quality. Thanks guys

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thistle Boilers

Eamonn from Thistle Boilers arrived on Monday and fitted my new boiler good clean job and very efficient and explained everything

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Gary came out to my house on Saturday…

Gary came out to my house on Saturday at 3pm,checked out my house,told me what I needed,gave me a price that my budget was,booked me in for the following Wednesday, told me what time his engineer would be out,his staff where spot on,tidied up all there rubbish,kept telling us what he was doing ,ideal job,cheers Gary and his staff

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Outstanding company. I contacted them and within 5 minutes I received a phone call and had an appointment the next day to receive a quote. Shayne came out and quoted me, he explained everything and was very helpful as I had no clue whatsoever on boilers. He was helpful and had clear communication from the start to the end. Our new boiler was installed within 5 days of first contact which is a bonus since the temperature drop so quickly. The installation team was quick and efficient. Spoke me through how everything works. Overall I cannot flaut thistle boiler and would recommend them. Fantastic team

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Efficiency personified

Efficiency personified. Timely service. Both Gary and Sammy great workmen and so helpful. System installed perfectly and place left neat and tidy. Nothing was a bother. Need a new boiler? This is the firm to go for. A million thanks guys.

November 17, 2025
Unprompted review

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