Thistle Boilers  Reviews 

132
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely professional, punctual, and always keep everyone updated throughout the entire process. People appreciate the clear communication regarding transparent pricing and detailed quotes, noting that boiler installations are completed quickly and left extremely clean. Though some customers noted minor complications during the installation process or very long working hours for the engineers, overall satisfaction and quality remained exceptionally high. Consumers also mentioned that additional tasks like extra brickwork or replacing odd piping were handled smoothly by the team without any hidden trouble.

What people talk about most

Service

Consumers find service to be a seamless experience, praising the prompt communication, quick installation,... See more

Staff

Customers had great satisfaction with the staff, noting that the team arrived on time, maintained a... See more

Price

Reviewers mention positive feedback about price, consistently noting that quotes were much more reasonable... See more

Quality

People report positive experiences with quality, noting that the workmanship is exceptional and second to... See more

Product

Customers consistently note positive experiences with product, highlighting that their new boilers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys arrived on time which is always a good start.boiler was fitted with no dramas what so ever.very professional fitters kept us updated all thru the day and gave us a very detailed how to work boile... See more

Rated 5 out of 5 stars

Brilliant Service. Replied instantly to request for a quote. Came out within a couple of day's for survey and estimate. Shane was really helpful, knowledgeable and gave me options. Fantastic quo... See more

Rated 5 out of 5 stars

Brilliant from beginning to end... These guys are professional, fast, clean and know there stuff. Not a mess just quickly and quality job done. Politite decent guys... Very professional from be... See more

Rated 5 out of 5 stars

Gary came out promptly once we had contacted the company for a quote, and sent Eamonn to install our new boiler and radiator four days later. Once completed, we would get a guarantee and Gas Safe... See more


Company details

  1. Heating Contractor
  2. also in
  3. Boiler and Heating Service
  4. Gas Installation Service

Written by the company

Thistle Boilers are a professional and reliable heating company, covering central Scotland. We are boiler replacement specialists and can offer finance options and £0 deposits on all installations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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No recent history of asking for reviews

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4.9

All reviews

(132)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with Thistle Boilers

I used thistle boilers for replacing old radiators with towel rails in 2 rooms. The response was prompt and a quote was supplied after a few details exchanged about the job.
Arrived on time and completed the job to a high standard, very impressed with the professionalism and the work.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Thistle boilers…

Excellent service from Thistle boilers on my combi boiler replacement.

Gary took the time to explain all the options based on various factors and within a few days I had my new boiler installed.It was a professional service from start to finish and the quality and finish of the work was 5*.

They were able to complete the replacement in half a day which shows they have a great work ethic!

Would definitely recommend using
Thistle boilers.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough, from the start a quote was given from looking through the packages with no hidden costs, the actual fitting of the boiler was no bother at all and managed to squeeze me in pretty fast, Gary was polite and had everything tidied up at the end so wouldn't even know had been, would recommend to anyone looking to have a boiler replaced.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

Highly recommend Thistle boilers great service from start to finish for installing new LPG boiler.
Arrived on date and time agreed (big bonus nowadays) very efficient and thorough. All pipe work very neat, and leaves job very clean and tidy no mess to clear up. Follow up call to check if everything is working ok and if we had any concerns.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

First class and reliable service

I cant recommend Gary at Thistle Boilers highly enough. Always completes a job to a high standard and the communication from start to finish is top class. Gary recently installed a new boiler and heating system for us when we were building an extension and has continued to service it for us, he was a breath of fresh air and took a lot of stress away from us. We could trust his judgement and always rely on him for a first class job.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I had a new boiler fitted by Gary

I had a new boiler fitted by Gary. He was very professional and efficient. My boiler is in a very tight cupboard with not much room but Gary had no problem removing the old boiler and putting new boiler in. I was also changing type off boiler so that was added work for Gary he completed the job in the time he stated at start off the job.
I would have no hesitation referring Gary to anyone looking for new boiler.
His work was first class and 100% professional.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement.

Fantastic service from Thistle Boilers during my combi boiler replacement. Gary was very accommodating in arranging a time that suited me to visit my property to survey the job explain all the options available to me, answering any query's I had. During instillation, Gary was very punctual, professional and all the work was carried out within a few hours, to an exceptionally high standard, with no mess left behind. I cannot recommend Thistle Boilers enough, thanks again!

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 overall job done to a professional manner.

There’s not one negative thing I can say about the service, professionalism, manners and the quality of the over all job that was done before the rough time scale was given. The overall work done is a 10/10 for neatness, quality, time frame and professional would and will definitely recommend for future potential customers. Great job done

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely professional service

Extremely professional service, arrived promptly and didnt leave till the job was finished. Arranged for remedial outside work that was needed.
Courteous and left the area worked in clean and tidy

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler Installation

I was contacted the night before the installation, to confirm arrival time. Gary arrived bang on time, and was polite & very professional. New boiler installed efficiently and without any issues, and Gary more than happy to answer any question that I had. I would recommend him to anyone.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing work all round

Amazing work all round. Everything done super fast and effective no fuss no hassle and such a high quality too. The old water tank boiler and radiators taken away and disposed of as well. Really knowledgeable and experienced while providing a friendly and down to earth customer service.

October 5, 2024
Unprompted review

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