I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting! Excellent and prompt service from the supp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made a small error when entering my email address and therefore didn’t receive my confirmation email. I emailed for support and Chloe had located the error and resent my tickets in less than 10 minu... See more
As event organiser for our village Hall, I credit TicketSource as being the magic sauce that has helped make our events so successful. I regularly thank the day we opted to go with them for our event... See more
Company replied
Such a powerful, versatile and intuitive platform to use. I was able to get my event ticketing set up in under 30 mins with no prior experience on the site, so next time it will be even quicker. The... See more
Company replied
Company details
Written by the company
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Contact info
United Kingdom
- ticketsource.com
4.9
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The support from the team has been…
The support from the team has been fantastic
February 28, 2026
Unprompted review
Reply from TicketSource
Hi Sally, thank you very much for your review. All the best.
Quick and efficient and always happy to…
Quick and efficient and always happy to help!
March 5, 2026
Unprompted review
Reply from TicketSource
Hi Alex, thank you very much for your review.
As an Event Organiser - Exchanging a Ticket
As an Event Organiser, the Chat Support enabled me to transfer a ticket to another event. Very quick and clear support.
March 5, 2026
Unprompted review
Reply from TicketSource
Thank you very much for your review. All the best.
Very fast and great support
March 4, 2026
Unprompted review
Reply from TicketSource
Hi Mihail, thanks very much for your review.
Great Customer support
Great Customer support
Easy to use interface
No nonsense answers
Kate on the Chat Window was superb
This is my number one ticket selling site and I direct all my audience here as it's so simple.
Over 3 years use and not one complaint from my audience or myself, thats fairly unique
March 4, 2026
Unprompted review
Reply from TicketSource
Hi Mat, thank you for your glowing review, and thank you for your continued business. We will pass on your kind words to Kate.
Timely responses, by email and phone…
We had really good support from Ticketsource and Kate, quick to come back with the answers we required. It’s great to have somebody at the end of the phone and email to offer us the flexibility we need.
March 3, 2026
Unprompted review
Reply from TicketSource
Hi Neil, thank you very much for your review.
My sons schoold used their service for…
My sons schoold used their service for the play. booking was easy and when i needed to reach out as i had lost the booking email/tickets. Their customer service agent Chloe was fast to respond and very helpful!
March 4, 2026
Unprompted review
Reply from TicketSource
Hi Lucy, thanks very much for your review. We will pass on your kind words to Chloe.
Swift and specific response that helped…
Swift and specific response that helped me very quickly find what I had not been able to myself.
March 2, 2026
Unprompted review
Reply from TicketSource
Hi Charlotte. Thank you very much for your review.
Reply from TicketSource
Hi Amanda, thank you very much for your review. All the best.
had a great experience with…
had a great experience with TicketSource. I couldn’t locate my booking at first, which was a bit stressful, but their support team were really accommodating and sorted it out very quickly. They responded fast and made the whole process easy and reassuring. Really good customer service — I’d happily use them again.
February 28, 2026
Unprompted review
Reply from TicketSource
Hi Matty, thanks for taking the time to share your experience with others.
Excellent customer service
Polite, friendly and efficient. Thankyou :)
February 27, 2026
Unprompted review
Reply from TicketSource
Hi Lauren, thank you for your kind words.
Re send ticket
I had a problem I did not find my email of my e- ticket that I booked few months ago and when the event was approaching I wrote to them if they could resend the confirmation of my ticket so they kindly sent me the ticket in few minutes. Great service
February 27, 2026
Unprompted review
Reply from TicketSource
Hi Laura, thank you for your review. All the best.
Fast response with clear and effective…
Fast response with clear and effective guidance.
February 27, 2026
Unprompted review
Reply from TicketSource
Hi Andrew. Thanks for taking the time to leave us a review.
Quick response and very helpful
February 27, 2026
Unprompted review
Reply from TicketSource
Hi Verity, thank you very much for your review. All the best.
Fantastic service
Fantastic service. I used the chat function for my query. Received a response in seconds and my query was resolved extremely quickly and helpfully.
February 25, 2026
Unprompted review
Reply from TicketSource
Hi Ali, thank you very much for taking the time to share your experience. All the best.
The response tI need access to a meetingo my enquiry was…
The response to my enquiry was immediate!!!
There was also a follow up, could you help further which was much appreciated!
February 25, 2026
Unprompted review
Reply from TicketSource
Hi Stephen, thank you very much for your review. All the best.
Super fast help!
Super fast resolution to a missing ticket. Literally sorted within minutes after sending ONE email request!!!
I wish all companies were so swift, honest and polite.
Shout out for Chloe too!!
February 23, 2026
Unprompted review
Reply from TicketSource
Hi Simon, thank you very much for your review. We will pass on your kind words to Chloe.
The after-sales service is outstanding!
I used the wrong email address when booking my ticket. That was my mistake. But the helpful staff assisted me in getting a refund. What a pleasant experience!
February 20, 2026
Unprompted review
Reply from TicketSource
Thank you so much for your glowing review. All the best.
Ticketsource was really easy to use to…
Ticketsource was really easy to use to book tickets. Customer service was excellent when I had a problem. Wouldn't hesitate to use again
February 22, 2026
Unprompted review
Reply from TicketSource
Hi Julie. thank you very much for sharing your feedback.
Customer Service was excellent
Customer Service was excellent - prompt resolution of isses.
February 20, 2026
Unprompted review
Reply from TicketSource
Hi Philippa, thank you for taking the time to leave your review. All the best.
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