Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very easy booking process from start to end. The apartment in Tignes beat expectations - nice and modern, in particular the kitchen was like being at home with all that was supplied (much bett... See more
Company replied
Emma was incredibly helpful, answered all our questions and gave us really good advice for a family holiday, down to the minor details like ski hire, lift passes, getting around and arriving later tha... See more
Company replied
Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitch... See more
Company replied
Company details
Written by the company
Tignes Direct offer self catering apartments and hotels in resort of Tignes France.
Contact info
19 HALL PARK HILL, HP4 2NH, BERKHAMSTED, United Kingdom
- 07974350881
- emma@tignesdirect.com
- tignesdirect.com
4.8
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Family summer MTB holiday in Tignes…
Family summer MTB holiday in Tignes 2026.
Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could to help and more. Highly recommend this company
July 25, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Jon thank you for your review. We're glad you enjoyed your stay in our apartment and it has been a pleasure welcoming you to your first summer holiday in Tignes. We hope to see you again in Tignes next summer.
Very helpful and responsive and found…
Very helpful and responsive and found places when we were struggling to
April 8, 2026
Unprompted review
Would recommend for a great ski holiday!
Booked for the second year with TignesDirect. Excellent apartment with all the amenities for a smooth ski holiday. Great service again. Would recommend!
April 4, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Lucy we're so glad you enjoyed your stay in Almes 1, it really is a lovely residence in a good location. We hope to welcome you back to Tignes again next season.
Very nice ski-in ski-out accommodation…
Very nice ski-in ski-out accommodation in the heart of Tignes Le Lac.
April 11, 2026
Unprompted review
Reply from Tignes Direct LTD
We're glad you enjoyed your stay in Bec Rouge in Tignes and it was a pleasure to be working with you again this season.
Fantastic service …
As soon as I email Emma with an enquiry she replies very quickly. She has been great at finding appropriate apartments for my extended family for a number of years. Emma always responds to any questions quickly and effectively. I would highly recommend Tignes Direct.
April 1, 2026
Unprompted review
Reply from Tignes Direct LTD
Thank you for your kind review. It has been a pleasure working with you and we look forward to helping you find accommodation in Tignes again next season.
Tignes Le Lac trip 2026
Really friendly and helpful communication prior to our stay and during.
The accommodation was clean, spacious and warm.
March 21, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Alex, great to hear that you enjoyed your stay in Tignes and liked the apartment. Hope you had a safe journey home, thanks Emma
Very good
Emma gave us good advice, found an excellent hotel and was patient with our changing requirements. Will definitely go to her again the next time we want to go to Tignes
December 21, 2025
Unprompted review
Reply from Tignes Direct LTD
We're glad that you enjoyed your stay in Tignes and liked the hotel that we found you. We look forward to hearing from you when you return to Tignes next time.
We had an excellent time.
We had an excellent time.
The booking was easy and efficiently handled by Emma. There was quick email feedback and the information pack was very useful. The flat was as advertised.
We stayed in Bec Rouge and the flat was spacious, quiet and had good access to the piste. The keys were easy to pick up and the staff were helpful.
March 7, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Neil that's great to hear that you enjoyed your stay in Bec Rouge 511 and that the staff in resort were helpful. Do let us know if you would like us to pencil you in for next season. We hope to have our new rates by around mid-June, thanks Emma
Tignes accommodation booking
I heard about Tignes direct through a friend and dealt with Emma.
She has extensive knowledge of the area and has various properties/accommodations to book to suit your group size and budget.
She is very quick to respond to emails and puts your mind at ease.
Everything was very smooth.
Have recommended to friends and would use again.
We stayed at Chalet Quartz Hotel in Val Claret 2100m. The rooms are very modern, comfortable, well equipped and have a high end feel.
There is a ski room that is bigger than most and well equipped with boot warmers in the lockers. There is an XXL jacuzzi, steam room and sauna which are welcomed after a day on the slopes. There is also a cafe/bakery which makes food and drink on the go easy if you don’t want to cook yourself.
It’s ski in ski out. There are plenty of shops, restaurants, bars and ski rental.
What more could you want, we even had the perfect snow and weather conditions which added to an already great experience.
Thanks Emma.
Sam M
March 5, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Sam thank you so much for your review and also for providing such useful feedback about Chalet Hotel Quartz. We look forward to helping you find accommodation there again next season when we start taking bookings. Many thanks Emma
10/10, Couldn't Ask For Anything More.
Emma has been a pleasure to deal with from start to finish. Replies within minutes to emails and makes the whole booking of accommodation stress free. She also has great local knowledge and gave some great restaurant recommendations too.
I'm sure we will be booking through Emma again in the future.
10/10.
March 6, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Reiss thank you for your review and kind words. We're glad you enjoyed your stay in Tignes and found our recommendations for restaurants and bars useful. We look forward to working with you again next season, Thanks Emma
Apartment exceeded expectations…
Friendly and efficient customer service before travelling. The apartment exceeded expectations for size, comfort and location.
February 24, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Sarah thank you for your feedback. We're glad you liked the apartment in Val Claret and that is exceeded your expectations. We look forward to welcoming you if you decide to return to Tignes next season.
Easy to recieve and return the keys for…
Easy to recieve and return the keys for the apartment. The apartment was clean and according to the description.
February 21, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Charlotta we're pleased to hear that you enjoyed your stay in Tignes and that the apartment was as described. We look forward to working with you again next season if you decide to return to Tignes.
Tignes Direct provided excellent service and communication
Tignes Direct provided excellent communication and help when needed.
The accommodation was pleasant and good location to Paquis and Chaudannes lifts.
A minor issues with the apartment but easily resolved.
Will book again.
February 21, 2026
Unprompted review
Reply from Tignes Direct LTD
We're glad to hear hear that you enjoyed your stay in Tignes and the location of the apartment. Sorry to hear that you had some minor issues with the apartment. We have passed your feedback onto our agency in resort to help with future bookings. Many thanks Emma
Lovely Apartment in Tignes
Fabulous prompt contact with Emma. A comfortable and well provisioned, modern apartment, decent beds and plenty of hot water. Truly ski in ski out and attentive concierge. Would recommend.
February 21, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Rebecca we're glad to hear that you enjoyed your stay in Bec Rouge 511 and that you liked that the apartment is ski-in ski-out. We are taking pre-bookings for next season so do let us know if you would like to make a booking, Thanks Emma
Emma was really helpful and attentive…
Emma was really helpful and attentive and secured us a great deal in Val Claret, we would definitely use her again. Thanks.
February 6, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Paul we're pleased to hear that you enjoyed your stay in Hotel Vanoise and we look forward to hearing from you again if you decide to return to Tignes next season, many thanks Emma
Easy Stay for Snowboard Holiday
We rented an apartment through Tignes Direct and everything was really smooth. Emma was brilliant, great communication, very helpful, and provided plenty of useful information. The apartment was clean, in a great location, and super convenient, especially being able to park out front to unload gear. We really enjoyed our stay and would happily book again.
January 10, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Sarah we're glad to hear that you enjoyed your stay at Chalet de la Tour in the centre of Tignes Le Lac, and that you were able to take advantage of the parking on site to unload your luggage. We hope to work with you again next season, thanks Emma
Nice apartment very clean and well…
Nice apartment very clean and well equipped. Its spacious and quiet with good ski out/in access from Palafour Lift.
January 3, 2026
Unprompted review
Reply from Tignes Direct LTD
We're glad you enjoyed your stay and liked the apartment, especially it's location close to the Palafour ski lift. We hope to welcome you to Tignes again next season.
Great service would recommend
We booked an apartment through Tignes Direct and the process was excellent from start to finish. Emma was knrw the appartment well it it exceeded our expectations. Would definately recommend.
December 26, 2025
Unprompted review
Reply from Tignes Direct LTD
Hi Mark we're glad you enjoyed your stay in Tignes and liked the apartment. We look forward to working with you again next season.
We had a great value apartment with…
We had a great value apartment with great views. Communication is great from Tignes Direct. Definitely use them again.
January 3, 2026
Unprompted review
Reply from Tignes Direct LTD
Hi Mark we're glad you enjoyed your stay in Combe Folle and liked the views from the apartment. We look forward to working with you again next season.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.