Tignes Direct LTD Reviews 

127
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more

Company replied

Rated 5 out of 5 stars

Very easy booking process from start to end. The apartment in Tignes beat expectations - nice and modern, in particular the kitchen was like being at home with all that was supplied (much bett... See more

Company replied

Rated 5 out of 5 stars

Emma was incredibly helpful, answered all our questions and gave us really good advice for a family holiday, down to the minor details like ski hire, lift passes, getting around and arriving later tha... See more

Company replied

Rated 4 out of 5 stars

Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitch... See more

Company replied

Company details

  1. Holiday Accommodation Service

Written by the company

Tignes Direct offer self catering apartments and hotels in resort of Tignes France.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(127)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DEC 23-JAN24

After having 2 previous apartments cancelled by the owners, Emma from Tignes Direct saved our holiday by finding and booking a great hotel. Emma is very helpful and replies quickly to emails.

January 3, 2024
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Lucie I'm so glad that we were able to help after having 2 previous apartments cancelled. The hotel was able to offer a mid week departure too which was just what you were looking for.

Rated 5 out of 5 stars

Highly recommended

The booking process was easy and Emma was super helpful in all aspects of both booking the accommodation and assisting with lesson / transfer / ski hire bookings. I will definitely use Tignes Direct again and would highly recommend them to others.

January 6, 2024
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Jo thank you for your review. I'm glad we were able to help with lessons, ski hire and transfers as well as accommodation. We look forward to working with you again when our bookings open.

Rated 5 out of 5 stars

Brilliant service and very helpful.

Emma was really response and came back to me straight away no matter how random the question!

Everything was dealt with efficiently and professionally and would definitely book though tignesdirect in the future.

December 22, 2023
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi David thank you for your kind review. It was good putting a name to a face when we met you at our agency in resort and we look forward to finding you accommodation when you return to Tignes.

Rated 5 out of 5 stars

Perfect for 2

The apartment was perfect for 2 of us. The location was fantastic, near to the Maison de tignes, shops and ski school (especially on Christmas Eve where we had the best view of the fireworks in the centre of Le Lac).
The apartment was fully equipped with essentials, microwave, hob and small top oven. It was cosy and surprisingly warm. Would recommend!

December 23, 2023
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Hannah, I'm happy to hear that the apartment was cosy and warm and that you were able to watch the fireworks on Christmas Eve. Wishing you all the best for the New Year, thanks Emma

Rated 5 out of 5 stars

SKI HOLIDAY - TIGNES VAL CLARETFrom the second we booked with Tignes…

From the second we booked with Tignes Direct Ltd, Emma always responded quickly and efficiently. The apartment was exceptional and met the description we read on the website. We would definitely holiday again with Tignes Direct Limited. Tignes Val Claret is a resort we already knew and being snow sure, that was one of our requirements.

December 16, 2023
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Great to hear that you liked the apartment and that everything went smoothly. We hope to hear from you again next season, many thanks Emma

Rated 5 out of 5 stars

Great service from Emma and team at…

Great service from Emma and team at Tignes Direct. Booked an apartment at Almes 2 and it was better than expected which is saying a lot for apartment rental in France. Highly recommended and will be using them again.

December 16, 2023
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

So glad you liked the apartment. The Almes apartments are in a great location above Tignes Le Lac and are ski-in ski-out. We look forward to hearing from you again next season. Many thanks Emma

Rated 5 out of 5 stars

Great apartments in Tignes

From my first email contact to the last this has been a great experience. Emma incredibly fast and helpful all the time whether making booking, coordinating with the French agents or just providing information. It was very easy to make the booking and payment. Logistics at the resort very straightforward and the apartment was better than I expected. Central in Val Claret (as described), well equipped, clean and tidy. Good value for money.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great apartment close to the slopes

Really helpful staff who were quick to respond to all communications. Apartment was exactly as described, well equipped, comfortable beds, endless supply of hot water and great views of the slopes. Highly recommended.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great comunication from the word go! very easy to pick up keys and access apartment always use and will continue to use tignes direct.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great apartment

Great apartment, really well located and offered at a great price. Pick up / drop off of keys, linen etc was all very smooth.

December 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great knowledge of Tignes area

Very helpful and extremely responsive team at Tignes Direct. We stayed in Hotel Le Refuge, which was one of the best locations of hotels I have ever stayed at for ski convenience

Emma at Tignes always responded to my (sometime trivial) questions very swiftly indeed. They have great knowledge of the Tignes area.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Tigne Direct will always be the go to for accommodation!

We have booked 'Ducs de Savoie 33' multiple times via Tigne Direct. Emma has always been amazing at ensuring you have all the required details, and that upon arrival in Tigne you have everything you need for an amazing holiday. For anyone thinking of renting a chalet with Tigne Direct, you should look no further and do it!

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

The best way to book accomodation in Tignes

Once again, Tignes Direct have come up trumps. Our apartment in Combe Folle exceeded expectations; comfortable, well equipped and more spacious than we expected it to be from the photos. The whole service from Tignes Direct was excellent, with prompt and accurate responses to all queries. We have used them several times before, and will do so again in the future.

December 17, 2022
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Helen, I'm glad you enjoyed your stay at Combe Folle in Tignes Le Lac. We wish you all the best for the New Year and look forward to hearing from you again in the future.

Rated 5 out of 5 stars

Ski Happy...

I have booked my ski accommodation over the last few years through Tignes Direct. I highly recommended them - experienced advice on all aspects of your holiday, responding quickly and efficiently (and in English!)
Ski Happy!

April 25, 2022
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Tess it was lovely to meet you in resort and put a face to a name after a few years of email correspondence. We look forward to welcoming you to Tignes again next season.

Rated 5 out of 5 stars

Great service.

Emma at Tignes Direct was very helpful and was very quick with dealing with questions and queries and the service was great throughout.

April 25, 2022
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Andrew we aim to respond to all our customers within 24 hours so it's great to hear your feedback.

Rated 4 out of 5 stars

Repeat customer

I have booked a few times through this company over the years and would definitely recommend them. They offer decent apartments at good prices. I think that the local agency in resort that they partner with are also very good.

April 19, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look