Tiket.com Reviews 120

Very good the hotel near shopping center and very clean

Happy with my hotel booking
Booked hotel in Sydney using Tiket.com, accepted their non refundable condition to get the lowest price. Changed currency country from Australian dollar to United Kingdom pound, then paid £202.74 with my UK credit card + confirmed only that amount taken from my credit card account. Shortly afterwards received email with receipt and then a 2nd email with the hotel e-voucher.
When I checked directly with hotel they initially weren't able to find my booking until I forwarded the hotel e-voucher.

Noted the bad customer experience others have using Tiket.com, so far for me there have been no problems with my booking using the automated service.

Why can’t I give zero? Sent me a receipt for my ticket but no eticket. Multiple WhatsApp and emails and a blank wall. Their site is totally useless for interactions. AVOID!

Biggest scammers. They show different price and once they issue you voucher on fine print there will be additional charges. Never fall in their trap. Always book from expedia or booking they are legit.

We booked a stay from the 14th of February until the 27th of February with tiket.com on the 10th of January and paid 1,200 aud upfront.

It has now been 23 days and we called up Ramada to confirm our booking and they told us it does not exist in the system. tiket.com has refused to help us and has told us over the phone they are “forwarding our query to a relevant team” and it has been over a week and no reply”.

We have now demanded a refund to which they have ignored entirely. They have now blocked our number calling them.

SCAM!! stay the heck away. Criminals

No Service Company. They change the content of your booking during the booking process and at the end you dont receive what you pay for. In my case they deleted breakfast but you only can see it on the voucher. During the booking process they dont mention anything. I made screenshots during the booking process but they didnt accept the screenshots!
So book anywhere else!

Tried to buy a ticket to a golf tournament in Jakarta, this was the only ticket-seller for the event. Idiotically bureaucratic process involved in procuring a ticket; malicious pop-ups on this website, so I wouldn't trust them with my credit card details; this must be corrupt Indonesia, since in no other country would such a dodgy outfit be given a monopoly of ticketing for an event.

Bought Featherdale zoo tickets for a specific date and they changed the date which I did not want. Requested for my original dates to be accepted and they told me they could not do this.
Please everyone do not use these…..SCAMMERS

Bought waterpark tickets for a specific date and they changed the date which I did not want. Requested for my original dates to be accepted and they told me they could not do this.
Please everyone do not use these…..SCAMMERS

Scam. Do not buy anything on this website. I bought show ticket in phuket. They didn’t send any tickets nor provide refund. Support services they use is from 3rd party company. 100 Usd lost

Bought a flight ticket which can be rescheduled 24 hours before flight scedule as per their own terms and conditions, tried to reschedule my flight 2 days before and there was no response. Was later informed due to the number of customers requesting rescheduling they were not able to process the reschedule in time so our ticket was voided.

I mean seriously? They expect a customer to cover their problems?

Impossible to unsubscribe from mailing list.

The worst thing I have ever done, I made a booking it changed the date I had initially selected, I tried changing flights but its costs way more than just booking a new flight. Then I asked about canceling and refund as the website and itw policies say 24hrs from booking and they decided to tell me no refund and tell me about how it is only for certain flights etc, yet AirAsia is not there.But the website tells me a different story, my flight does not show on AirAsia or tiket.com app. They are a scam, it is disgraceful how deceitful people can be. NEVER EVER USE THIS!!!!!

I booked and paid a hotel room at putri duyung cottage Ancol Jakarta,,but then when I confirm ,, tiket.com haven't send any ETiket for the hotel,,no refunded.tiket.com is actually scam,, don't trust this website,,no contact to call just Whatsapp,,when I confirm it said that my ID order is not available,,It's irresponsible company.

I couldn’t buy a ticket with a regular VISA. I reach out to the customer service and they asked me to send a picture of my passport and my credit card because this is how the validate credits cards. This is simply unbelievable. Please never send this sensitive information via email.

I booked full day ticket for 2 at Andamanda water park in Phuket. After 5 minutes that I paid I received a email with the 2 vouchers. The day after, once I arrived at the waterpark, I found out that the locker was already included in the ticket. Despite the other bad reviews I hade a perfect service from Tiket.com. Thank you

Booked and paid for a room, but upon arrival found out that the hotel doesn't do business with tiket.com. They keep sending the owner people, but don't actually reserve the rooms. The owner never gets the money. I am trying to get my money back from them, but it's a huge hassle. What a scam!

Booked a car with driver and full package for two days. The full package included a guaranteed English speaking driver. Of course, you know what happened hahahaha. The driver did not speak English and the company as well as Tiket. That same company had the audacity to ask for more money because we went a bit out of the agreed area and over the 120 km distance limit. These people seem to not understand that not all is about money: if we agreed a certain level of service, you should just give that service or choose a different business. You can't just take the money from a client for a service you can't deliver and than return by apologizing for the inconvenience. It's just outrageous, bad business practice and should be punished by customers seeking an alternative. (By the way, we gave the driver a very well bonus, because obviously, it wasn't his fault!) Oh yes, don't try to contact Tiket.com through the chat: it's fake. It's a computer that doesn't actually help. I must say tiket.com did react with all kinds of incomprehensible messages and they even called me but the person on the other line didn't speak English either, although she said she did. After ten times asking what she wanted, I had to just hang up. It felt like a gross humiliation.

Do not get started with this company. Cannot help with more complex issue besides giving template answers.

We purchased flight tickets through ticket.com, our flight got changed and therefore we lost our prepaid seat arrangement. We contacted the airline and they told us that this was refunded through ticket.com. We are now waiting for nearly 3 months to get the money back. We constantly receive standard emails from them but the money has never been returned until now.