Visited the Telford store this afternoon as an emergency. James was fantastic. He is extremely knowledgeable and was more than willing to discuss our options in depth including budget. He even checked... See more
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Tried few stores to be told no tiles available, brought them online no problem, then problem with delivery paid the £35 and choose a day but not delivered until five days later than day we choose. Aft... See more
Company replied
This company has gone downhill drastically since being taken over ! Every member of the original Bilston crew were fantastic- calling when promised, stock arriving when promised etc. No communication... See more
Stu and Joe at tile choice worcester store gave fantastic advice and customer service yesterday. They were patient whilst we asked questions about various floor and wall tiles because we needed both.... See more
Company details
Information provided by various external sources
Tile Choice Limited was established in 1991 and now boasts individually designed stores throughout the Midlands covering Bilston, Cannock, Walsall, West Bromwich, Perry Barr, Bromford Birmingham, Bromsgrove etc
Contact info
United Kingdom
- tilechoice.co.uk
Hasn’t replied to negative reviews
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Suboptimal customer service at Birmingham branch
My order arrived on time and in good order but I was dismayed at the price drop within 24 hours of receipt and the unwillingness of the Birmingham branch manager to reimburse the difference. It was rather mean.
Tile sample
Wanted a tile sample. Got a full size one as requested inc. delivery for less than £2. Amazing!!! Will be pleased to shop here in future
Brilliant service
Brilliant service, very helpful team ! Our kitchen now looks brilliant!! Highly recommend this company.
Easy transaction online
Easy transaction online , beautiful tiles,quick delivery,thx
Really happy with the customer service…
Really happy with the customer service and the price we got for amount of tiles we needed. also Ricky on the front counter was very helpful and worked out everything we would need to get it finished. Overall very happy.
I needed a single tile to match my…
I needed a single tile to match my existing floor tiles. The boys in the shop were very helpful and even cut it to size for me. Brilliant!
Phenomenal service
Customer service excellent , Toby is simply the best, amazing range, easy to choose exactly what you need, fantastic reliable advice, fast delivery / fast ordering, relaxing atmosphere, awesome value for money
Have bought from Tilechoice previously
Have bought from Tilechoice previously, and have had another good experience this time too. Great price, great quality tiles and a fast delivery.
Well done!
Kidderminster Tile Choice…
The staff at Kidderminster Tile Choice and especially the manager Chris have been very efficient, friendly and helpful. They went out of their way to make sure everything went smoothly. The price was good and the product was good. They even gave me a list of tilers from which we found a great tiler. So thank you Tile Choice. It’s been a pleasure dealing with them and I will certainly recommend them.
Tiles received earlier than quoted and…
Tiles received earlier than quoted and the product is beautiful. Very happy with purchase.
Proactive interested staff.......
We visited a number of suppliers in Telford only to be directed by seemingly disinterested staff to their displays and be handed a Tile catalogue.Tile Choice was a different experience altogether. A jovial guy called Richard introduced himself explained the layout of the displays and invited us to have a butchers and would be happy to answer any questions should we find anything we fancied. Ten minutes later he appeared again, by which time, we had found a couple of choices we liked. From then on we knew what we wanted and over the next week or so he advised us accordingly. Other staff at the Telford Branch were equally helpful. The price was right, no VAT, the tiles were right and the staff were right. What more could we have asked. Would recommend Tile Choice Telford to anyone.......
Very happy easy to buy online and…
Very happy easy to buy online and delivery was free and right to the door step, what more could you ask for, happy 😊 me, and also extremely well packaged on a pallet, and the wife loves the tiles, happy 😊 wife happy life
Sample Tile
Ordered a sample tile for new kitchen, came within a couple of days, well packaged and good service
Walsall Branch - Green Lane
Dean & his Team simply cannot do enough to help. We had a new kitchen & picked the most lovely porcelain floor tiles. The Team have been so patient while we decided, plus the after care, advice and a couple of refunds. I would not hesitate in recommending them to anyone. Thank you.
Great company to deal with
Good range of products available in small quantities. I have been looking for this type of insulation board for ages. Easy to use website. Fast delivery with excellent communication re delivery times. Would definitely use this company again.
Tom - Tile Choice (Shrewsbury)
Tom at Tile Choice (Battlefield, Shrewsbury) provided excellent customer service for my visit earlier today. I showed Tom a sample of a specific bathroom tile, which he had a similiar one in stock. As I stood before him, contemplating, Tom took to his computer, and he was able to find the exact match for my sample tile!. Tom provided me with the tile details and the on-line site to purchase the tiles. A huge Thank You Tom, I really value you going the extra distance.
Friendly and very helpful advice and…
Friendly and very helpful advice and service from Dylan and Mike. We bought floor and wall tiles for a bathroom refit and they helped with the selection and colour matching when we needed more tiles. Also very helpful with returning excess tiles. All round excellent service.
Brilliant service!
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