Tilechoice Reviews 811

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Visited the Telford store this afternoon as an emergency. James was fantastic. He is extremely knowledgeable and was more than willing to discuss our options in depth including budget. He even checked... See more

Rated 3 out of 5 stars

Tried few stores to be told no tiles available, brought them online no problem, then problem with delivery paid the £35 and choose a day but not delivered until five days later than day we choose. Aft... See more

Company replied

Rated 1 out of 5 stars

This company has gone downhill drastically since being taken over ! Every member of the original Bilston crew were fantastic- calling when promised, stock arriving when promised etc. No communication... See more

Rated 5 out of 5 stars

Stu and Joe at tile choice worcester store gave fantastic advice and customer service yesterday. They were patient whilst we asked questions about various floor and wall tiles because we needed both.... See more

Company details

  1. Home & Garden

Information provided by various external sources

Tile Choice Limited was established in 1991 and now boasts individually designed stores throughout the Midlands covering Bilston, Cannock, Walsall, West Bromwich, Perry Barr, Bromford Birmingham, Bromsgrove etc


Contact info

4.0

Great

TrustScore 4 out of 5

811 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always great service

Always great service, and tiles are often in good condition.
My branch is Burton On Trent.
Also they have an offer to return any unused boxes if we over order which is a great incentive!

September 30, 2023
Rated 5 out of 5 stars

Delivery on time

Delivery on time. More than helpful chap. Electric pallet truck put order where required with ease also relocating existing pallet of “not square” tiles from another supplier for collection!
Should have gone to spec savers-should have gone to Tile Choice!

September 19, 2023
Rated 5 out of 5 stars

Excellent Service

Ordered tiles online using the very handy calculator. They arrived on the day stated. I had to pop to the store for adhesive and the guys there couldn't help me enough.

September 17, 2023
Rated 3 out of 5 stars

I was given a time frame and then it…

I was given a time frame and then it got changed. Would be good if you could give people a bit more of an accurate time. The delivery driver had problems getting the pallet truck to my garage and had to leave the pallet away from the garage. I must say thankfully he helped me unload it as I am on my own and would of really struggled on my own. The ordering was easy and prices were very reasonable.

September 7, 2023
Rated 5 out of 5 stars

Tile samples

I ordered some tile samples, they are of good quality, we're packaged very well and the delivery was very prompt. The quality of the tiles are good and they are a good size.

August 30, 2023
Rated 5 out of 5 stars

Burton Upon Trent store is amazing!

I have dealt with the Burton Upon Trent Tile Choice store for years now, they have always been helpful, happy to assist and offer advice.

They sell the best tools and materials for the job at fair prices.
A wide range of tiles that can be picked up or delivered in a timely fashion.

The store is easy to find, plenty of parking and has many wonderful displays to preview their tiles.

I cannot recommend this store enough and think it sets an excellent standard for all other stores.

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Visited the store looking for some tiles to take away the same day - staff were really helpful with suggestions and managed to find some perfect tiles out the back that I could take away. Wheeled to car and helped with the loading! Very good service by Johnny!

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Sample tiles

Sent for sample tiles ,delivered really quickly, very well packaged , just got to decide which one now

August 13, 2023

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