British Ceramic Tile Reviews 632

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used British Ceramic Tiles/Al Murad for most of my kitchen and bathroom tiles. They have a really good choice and the prices are reasonable. James’s expertise has made my decisions easier and h... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, Saf went above and beyond to help me find exactly what I needed. His knowledge, patience, and has an eye for design made the whole process so much easier! British Ce... See more

Company replied

Rated 5 out of 5 stars

We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms.... See more

Company replied

Rated 5 out of 5 stars

James provides great service every time I visit, going above and beyond to get exactly what I need. Have used Al Murad several times before and will never go anywhere else in the future: highly recomm... See more

Company replied

Company details

  1. Interior Designer
  2. Bathroom Supply Store
  3. Decoration and Interior Design Store
  4. Tile Store

Written by the company

British Ceramic Tile is the UK’s leading destination for premium tiles, designer bathrooms, and architectural wall surfaces. Based in Leeds, we are known for our extensive selection of luxury wall and floor tiles, acoustic panelling, shower boards, bathroom furniture, and specialist finishes — sourced from the world’s finest design houses. We proudly stock exclusive and globally renowned brands such as Versace Ceramics, Roberto Cavalli Home Luxury Tiles (featuring 22k champagne gold), Gessi, Glass Design Italy, Kartell • Laufen, Burlington, Acquabella, Dornbracht, Roca, Laufen, Effe Perfect Wellness, and more. At British Ceramic Tile, we go beyond tiles. Our full product range includes: Designer Tiles: Marble-effect, stone-effect, porcelain, ceramic, extra-large format slabs, mosaics, kit-kats, and hexagon tiles. Shower Boards: A luxury alternative to tiling — available in finishes like White Marble Golden, Carrara Luxury Gold, Albany Green Matt, and Athens Gold. SPC Wall Panels: Quick to install, fully waterproof, and perfect for modern bathrooms and wet rooms. Acoustic Wood Panels: Stylish and functional, available in Classic Oak, Racing Green, Oxford Blue, Rose Copper, Black Oak, Walnut Brown, Zebrano and more. Felt Acoustic Panels and sample kits for commercial and residential sound insulation. Luxury Bathroom Furniture: Wall-hung units, illuminated mirrors, double vanities, and freestanding baths. Premium Fixtures & Fittings: Designer taps, shower screens, wetroom trays, toilets, LED mirrors, underfloor heating, trims, and more. Installation Materials: Grouts, adhesives, PVA bond, silicone sealants, and heavy-duty tiling accessories. Granite Worktops and Vinyl Flooring to complete the look. 🌟 Visit Our Leeds Flagship Showroom Located at 18-20, next to Arnold Clark, Off Benson Street, Roseville Road, Leeds LS7 1BL, our stunning 3,000 sq ft showroom is the heart of the British Ceramic Tile experience. We showcase full bathroom room sets, immersive tile displays, and functioning luxury features so you can experience the quality for yourself: 🧖‍♂️ Working Steam Room – built with Italian walnut Noce Canaletto wood and Tagina Onyx tiles 🔥 Live Sauna Experience – test and feel the atmosphere of a fully functioning wellness space 🚿 Working Showers – including high-end displays from Gessi, Versace, and The Shower Lab 💡 Interactive Lighting & Mirror Displays – test dimmable, LED and ambient options 🛁 Complete Luxury Bathroom Suites – see how tiles, panels, furniture, and accessories work in harmony Whether you're a homeowner upgrading a small cloakroom or an architect sourcing materials for a luxury project, British Ceramic Tile delivers expert service, unique product curation, and nationwide delivery — all under one roof. With thousands of satisfied customers, glowing reviews, and trusted trade relationships, we are the go-to choice for tiles and bathrooms in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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Rated 5 out of 5 stars

I would highly recommend this business

I have used British Ceramic Tiles/Al Murad for most of my kitchen and bathroom tiles. They have a really good choice and the prices are reasonable. James’s expertise has made my decisions easier and he is just a lovely approachable guy. Very helpful and professional. Thanks guys!

December 16, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you! We are so pleased you had a great experience at our showroom :)

Rated 5 out of 5 stars

James provides great service every time…

James provides great service every time I visit, going above and beyond to get exactly what I need. Have used Al Murad several times before and will never go anywhere else in the future: highly recommended.

December 13, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for your kind words :)

Rated 5 out of 5 stars

I have been impressed by the customer service

I have been impressed by the helpfulness without pushiness of Saf and James. I was too muddled with options and Saf spent time to talk through options and provided great advice and in fact it was his choice of the tiles in the end of two I hadn't even seen. Felt very at ease and even if they'd have been twice the price I'd be happy to give them my business (but they weren't and were extremely competitive so even better!).

August 19, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for leaving such a great review!

Rated 5 out of 5 stars

Excellent experience in store

We had an excellent experience in store today at the Harehills branch in Leeds. James was very knowledgable and assisted us into a purchase we were very happy with without being at all pushy- recognising what we were in the market for and helping us really effectively.
Thank you!

July 26, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for the great review!

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service from SAF as always, would recommend using these guys. Helped me load the car with big tiles 120x60. Brilliant.

June 25, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for the amazing review!

Rated 5 out of 5 stars

James in Leeds is excellent in helping…

James in Leeds is excellent in helping us to buy a few tiles for shower Nish/recess. He is very professional and tell us that we can buy a few tiles or even one tile rather than the whole pack.
Yan

June 13, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for the lovely feedback

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. Excellent customer service and fantastic quality tiles. Couldn't be happier

June 12, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for choosing british ceramic tile :)

Rated 5 out of 5 stars

Excellent customer service from Max

Excellent customer service from Max. Good choice of tiles and very informative advice and suggestions. Would highly recommend.

May 26, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for the great review

Rated 5 out of 5 stars

Having spent numerous weekends looking…

Having spent numerous weekends looking around tile emporiums British Ceramic Tile was like the proverbial breath of fresh air! The displays are thoughtfully put together and the service provided by the staff is exceptional. Saf was very knowledgeable and spent a serious amount of time with us!!! Thank you Saf - really appreciated it! Cheers Jeremy

May 17, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you for the great feedback

Rated 4 out of 5 stars

Staff are friendly and knowledgeable

Staff are friendly and knowledgeable. James and Max and all the staff have been great to work with. Unfortunately 4 boxes of tiles were damaged, but replacements were ordered for us.
Good range of excellent product.

May 12, 2025
Unprompted review
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Reply from British Ceramic Tile

Thank you so much for your kind words and for highlighting the great service from James, Max, and the rest of the team – we’ll be sure to pass that on! We're sorry to hear about the damaged tiles, but we're glad replacements were sorted promptly for you.

Just a note: deliveries are handled by an external courier, but we always do our best to support and resolve any issues quickly on your behalf.

We really appreciate your patience and understanding, and we’re thrilled you’re happy with our product range. Looking forward to welcoming you back again!

Rated 5 out of 5 stars

Saf is great knows his stuff in all…

Saf is great knows his stuff in all areas of bathroom fitting which is really helpful for me as a small bathroom business. Calibre bathrooms highly recommends British Ceramic Tiles. I have been using them for several years now my customers go their to view the show room and Saf is always very accommodating he gives all my customers the royal treatment. James is also very helpful when saf is not around this is a very good and professional business. If I ever have an issue such as broken Tiles in transit they don't hesitate to rectify my purchase. All their products are also of very high standard bringing a professional quality to all my bathrooms from them.

May 10, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks so much for the great feedback and continued support. We're really glad Saf and James have been helpful, and that your customers feel looked after in the showroom.

Appreciate your ongoing trust in us!

Rated 5 out of 5 stars

Dont wastte your time going elsewhere

We recently bought alot of tiles for a major renovation project. The quality & price stood out from others, and the new Leeds showroom is probably the best in the UK.

What really made the whole experience A* was the help I got from Saf. He's not only knowledgeable and friendly, but found exactly what we wanted. On top of all that you get fair pricing and fast delivery.

Dont waste your time going elsewhere! 👍5*

May 12, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for the fantastic review! We’re glad you loved the showroom and that Saf was able to help you find exactly what you needed.

We aim to offer quality, fair prices, and fast delivery — even though it’s handled by an external courier, we’re always here to help.

Appreciate your support!

Rated 5 out of 5 stars

Good customer service!

James was very helpful during our visit! He used his knowledge & expertise to advise us on which option was best for our renovation & we’re very happy with our purchase :)

May 9, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks so much, Tee! We’re glad James was able to help and that you’re happy with your purchase.

Wishing you all the best with your renovation — hope to see you again soon!

Rated 5 out of 5 stars

James was a gent

James was a gent. Helpful and knowledgeable. I’ll come back.

May 9, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for the kind words! We’re glad James made a great impression — we’ll be sure to pass it on.

Look forward to welcoming you back soon!

Rated 5 out of 5 stars

Great service from james

Great service from james, great choice of tiles, highly recommended.

May 9, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for the lovely review! We're glad James was helpful and that you found the perfect tiles.

Appreciate the recommendation!

Rated 5 out of 5 stars

Fantastic range of tiles with well…

Fantastic range of tiles with well informed advice from staff, and good turn around times for orders. Particular thanks for great service to Saf. 👍🏻

May 8, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks for the great feedback! We're glad you were happy with the range, service, and turnaround time — and we’ll be sure to pass your thanks on to Saf!

Rated 5 out of 5 stars

Great choice, quality and service

We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms. Saf was very friendly and helpful. We made multiple trips for choosing tiles and he showed a lot of patience. Highly recommended

May 15, 2024
Unprompted review
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Reply from British Ceramic Tile

Thank you for the kind words and recommendation! We're so pleased you found the perfect tiles for your home

Rated 5 out of 5 stars

Brilliant company

We regulary use British Ceramic Tiles for our tiling needs. The range and quality on offer is second to none, with excellent pricing. We deal with Saf directly, and as a bespoke interiors company, he understands our needs and never fails to deliver. There is nothing more we could ask of them, and will continue to use them, as well as recommend them for the foreseeable future.

April 7, 2025
Unprompted review
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Reply from British Ceramic Tile

Thanks so much for your continued support! We're proud to work with businesses like yours and glad Saf has been consistently reliable and helpful.

Really appreciate the recommendation — we look forward to working with you for many more projects to come!

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